Báo cáo kết thúc học phần Information Systems in Organizations | Đại học Quốc gia Hà Nội

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Information Systems in Organizations Student’s Name: ễ ỷ Student’s ID:
Nguyễn Thuỷ Linh – 20071030. Course code: INS2025 01 EXECUTIVE SUMMARY
There is a lot of interest in the food industry. The food market is incredibly
large and diverse in terms of variety, quantity, and quality levels. Clemens Food
Group is well-known for manufacturing and submitting more than 1,200 fresh and
processed pork products. Pork-based meals include bacon, ham, hot dogs,
sausage, pork tenderloin, pork roasts, deli meat, scrapple, and pork buns. To be
successful, Clemens Food must have a firm grasp on order timeliness and accuracy,
as well as incredibly exact information on the state of its commodities and storage
operations throughout the farm network and manufacturing facilities. They
require a new platform to increase production intelligence, more efficient
planning, and tighter control over available-to-promise operations. They also want
real-time data on plan profitability, such as daily profit - ability margins on an
order-by-order basis. Clemens Food's current ERP system was outdated and
needed to be replaced with one that could manage growing volume and
multiplant complications. As a result, SAP software was the greatest choice for
assisting the organization in meeting its growth objectives. To explain, I will apply
my understanding of Information Systems in Organizations to study Clemens Food
Group and provide further ways to increase company efficiency. TABLE OF CONTENTS 2
Nguyễn Thuỷ Linh – 20071030. Course code: INS2025 01 lOMoARcPSD|47231818
EXECUTIVE SUMMARY……………………………………………………….2
INTRODUCTION………………………………………………………………...4
PART 1: COMPANY BACKGROUND…………………………………………4
(Business description, Core value, Mission)
PART 2: ENTERPRISE INFORMATION SYSTEMS ANALYSIS…...……...6
Analyze the company businesses – Business process description…………………6
o A Swimlane diagram illustrates the As-Is process………………………….7
Analyze the information systems to improve business process……………………8
o Was SAP S/ 4HANA a good solution for Clemens Food Group?..................8 o
What management, organizational, and technological concerns have to be
addressed at Clemens Food Group in order to install SAP S/4HANA?.........9
PART 3: PRACTICAL TASK…………………………………………………10
CONCLUSION………………………………………………………………….11
REFERENCES LIST……………………………………………………..…….11 3
Nguyễn Thuỷ Linh – 20071030. Course code: INS2025 01 INTRODUCTION
There is a huge demand for the food business. Eating is one of every human
being's basic necessities and a necessary prerequisite for development and
survival. As a result, we can observe that the food market is extraordinarily big and
diversified in terms of varieties, rich in supply, and of varying quality levels.
Understanding market demand and consumers' weak market for safe food to
assure food safety, Clemens Food Group has developed a business strategy and is
wellknown for its diverse company. Today, I will prepare a report about Clemens
Food Group using the knowledge I have gained about Information Systems in Organizations. 4
Nguyễn Thuỷ Linh – 20071030. Course code: INS2025 01 lOMoARcPSD|47231818
PART 1: COMPANY BACKGROUND
Clemens Food Group is a sixth-generation family owned company that has
proudly served its community for over 125 years, and continues to be an industry
leader in customer solutions. Clemens Food Group is well-known for producing
and supplying over 1,200 fresh and processed pork products. Bacon, ham, hot
dogs, sausage, pork tenderloin, pork roasts, deli meat, scrapple, and pork buns are
examples of pork-based dishes. Clemens Food, headquartered in Hatfield,
Pennsylvania, is a vertically integrated firm that specializes in antibiotic-free hog
farming, food manufacturing, logistics services, and shipping. Using a responsive
pork production system, the firm focuses on offering its partners with high-quality
goods as well as advanced solutions that streamline their operations. Clemens
Food Group's services and brands include pork product producers Hatfield Quality
Meats and Nick's Sausage Company, as well as logistics and transportation firms
(PV Transport) and CFC Logistics Country View Family Farms, a hog procurement
and production company that manages upwards of 100 local farmers raising hogs
under contract. The Clemens Food Group raises and processes around five million
pigs per year, managing procurement, production, and logistics services from
conception to completed food products. Clemens employs 3,350 people. However,
Clemens Food also has a lot of competitors with similar business models as
Yamazaki Baking, Nellson, Lancaster Colony,.. • Core value
Clemens Food Groups9 deep-rooted core Values are key to the strength and
longevity of the company. Clemens's core Values of Ethics, Integrity, and
Stewardship are the foundation behind every business decision made, including
the treatment of team members, customers, the environment, and our animals.
"We are committed to building a foundation for future generations. It is what we
call 8doing business the right way. It is who we are." – Clemens Food Group. 5
Nguyễn Thuỷ Linh – 20071030. Course code: INS2025 01 • Mission
To be a provider of wholesome, sustainable food for Clemens Food's families
and customers with a world-class team practicing ethics, integrity, and
stewardship. Even though Clemens business is built on producing pork, Clemens's
mission and vision are not simply about our products. Throughout every branch of
Clemens's company, the goal is to run our business with integrity, to live and work
ethically, and to build a strong foundation for tomorrow. "We work hard to build
respectful, beautiful relationships with everyone who comes into contact with
Clemens - from the people who enjoy our products, to the American family
farmers we work with, to the customers who rely on our consistent partnership, to
the team members who share our commitment to producing quality products, day
after day. You'll see our dedication, commitment, and work-ethic reflected in every aspect of what we do."
PART 2: ENTERPRISE INFORMATION SYSTEMS ANALYSIS
1. Analyze the company businesses – Business process description.
Clemens Food must have a clear handle on the timeliness and accuracy of
orders, as well as extremely precise information about the state of its goods and
warehousing operations throughout the farm network and production facilities, in
order to be successful. The organization was having a number of issues with
material management, planning, and timely performance. It is obvious from the
responsive pork production system that the firm demands a well - detailed supply
chain management system since its major goal is presenting high - quality items to
its clients. Furthermore, sophisticated solutions are intended to ease the
operations of its partners, as the company collaborates with pork product makers
such as Hatfield Quality Meats and Nick's Sausage Company, as well as logistics
and transportation organizations. Clemens Food's legacy systems, on the other
hand, can no longer keep up with output and support future development. The
primary cause of this dificulty was management9s failure to maintain a consistent 6
Nguyễn Thuỷ Linh – 20071030. Course code: INS2025 01 lOMoARcPSD|47231818
focus on technological progress. The second reason is that 15 years ago, Clemens
Foods implenmented ERP when it was outdated. That last implementation took
years and resulted in so many modifications that communication between the
departments was lost. As a result, they need a new platform to enable improved
insight into production, more efficient planning, and tighter control over available-
to-promise operations. They also want real-time information on plan profitability,
including daily profit - ability margins on an order - by - order basis.
In fact, in 2010, Clemens Food created a five-years plan to modemize its IT
infrastructure. The plan gained steam in 2014 when Clemens Food announced it
would develop a third pork processing plant comprising 550,000 square feet in
Coldwater Township, Michigan. Because Clemens Food9s existing ERP system is
old, it needed to be replaced by one that could handle increased volume and
multiplant complexities. Therefore, SAP software was the best solution for helping
the company achieve growth targets.
• A Swimlane diagram illustrates the As-Is process.
At Clemens Food Group, the procedure of submitting goods divided into two
different ways: Order taking - Payment - Package disposal - Customer service -
Feedback and response, or, more simply: Before - In - After.
Customers enter the store and pick the item they wish to purchase. If the
consumer does not have a precise choice, the cashier can help the customer
choose the suitable products from the counter.
Payment will be made after the order is completed. Clemens Food accepts a
range of payment methods, including cash, online banking, and credit card. During
the payment process, the staff is in charge of double-checking the order with the
client one more time and packing the items into bags for the consumers. 7
Nguyễn Thuỷ Linh – 20071030. Course code: INS2025 01
2. Analyze the information systems to improve business process.
A delay is one sort of inefficiency associated with the human execution of
this activity. Because Clemens Food Group is a perishable firm, raw material
procurement and customer delivery are constrained by extremely short
timescales. If the purchase or supply is delayed, the items cannot be utilised,
resulting in a significant loss to the company's business. Furthermore, because the
storage duration of the items is restricted, it is not possible to store the goods for
an extended period of time, and all supply chain operations must follow a
specified pattern (FIFO) in order to avoid goods perishing. Perishable commodities
supply chain is an expensive issue since it requires refrigeration of both moveable
and immovable storage. As a result, in the perishable foods market, Clemens Food
Group places the most emphasis on the supply chain. 8
Nguyễn Thuỷ Linh – 20071030. Course code: INS2025 01 lOMoARcPSD|47231818
Joshua Rennells, Senior Vice President of Clemens Food Group, and his
colleagues have spent years developing innovative technology. Clemens Food
created and integrated SAP software into the company's operations. Clemens Food
replaced their traditional ERP system, which was tied to more than 70
applications, with SAP S /4HANA.
Was SAP S/ 4HANA a good solution for Clemens Food Group?
SAP S/4HANA is an enterprise software package built on the SAP HANA in-
memory computing platform. It includes enterprise resource planning software
designed to cover all of a business's day-to-day procedures, as well as integrations
with SAP Business Suite products for customer relationship management, supplier
relationship management, and supply chain management. SAP S/4HANA is offered
on-premises, in the cloud, and in a hybrid computing environment. It has
enterprise resource planning software that is meant to cover all day-to-day
processes of a business and also integrate parts of SAP Business Suite products for
customer relationship management, supplier systems and supply chain management.
SAP S/ 4HANA ERP system linked to 70 applications. Includes all processes of
a business and also integrates parts of SAP Business Suite products.
SAP S/4HANA assists with master data defects that would be cleaned up
and in place prior to the system becoming live. The corporation can
calculate profitability on an invoice-by-invoice basis, and it knows the
profitability of each order immediately. Prices in the perishable food 9
Nguyễn Thuỷ Linh – 20071030. Course code: INS2025 01
industry vary on a daily basis, thus the value of having real-time profitability
statistics cannot be understated.
Customer service has improved as a result of deeper knowledge and
visibility provided by new technology. Clemens Food can tell clients who
purchase by phone whether items are in stock or not by performing
available to promise procedures on SAP S/ 4HANA, which is coupled with
the company's system management system. This may be an exceedingly
difficult process in the pork sector, because a single hog can be broken
down into hundreds of by products.
Activity in a perishable industry makes it imperative for Clemens Food have
key data available when the new system is in operation to avoid disrupting
production or shipping capabilites.
SAP S/ 4HANA was a good solution for Clemens Food Group.
What management, organizational, and technological concerns have to be
addressed at Clemens Food Group in order to install SAP S/4HANA?
SAP S/4 HANA interacts with a variety of operating platforms to assist
Clemens Food manage client orders and the quantity of commodities purchased.
This allows managers to have a more optimistic outlook while planning
forthcoming operations and prevent squandering product surplus, which helps the
organization cut losses. Furthermore, this helps the organization cut product
storage time, allowing them to deliver more fresh items. On the other hand, by
giving online information regarding account receivables and payable accounts
payable, the distance between departments is also minimized. PART 3: PRACTICAL TASK
To increase company business efficiency, I recommend that Clemens Food
Group use an Internet of Things (IoT) solution to boost company business
efficiency. The Internet of Things (IoT) is a network of physical objects-
"things"embedded with sensors, software, and other technologies for connecting
and sharing data with other devices and systems over the internet.
Clemens Food may use IoT to boost company productivity by connecting
ordinary things to the internet via embedded devices, such as machinery and
equipment. This will allow for continuous contact with employees, people, 10
Nguyễn Thuỷ Linh – 20071030. Course code: INS2025 01 lOMoARcPSD|47231818
processes, and everything else. Instrumentation technology may be used in food
production industrial situations such as Clemens Food Group to measure and
control sensors and equipment utilizing cloud technology.
o Access to sensor technology that is low-cost and low-power.
o Connectivity. A plethora of internet network protocols have made it simple
to link sensors to the cloud and other "things" for efficient data transfer.
o Platforms for cloud computing Because of the increased availability of cloud
platforms, both enterprises and consumers may now obtain the
infrastructure they require to scale up without having to manage it all.
o Analytics and machine learning Businesses can acquire insights faster and
more simply thanks to developments in machine learning and analytics, as
well as access to diverse and large volumes of data stored on the cloud. The
advent of these linked technologies continues to push the frontiers of IoT,
and IoT data feeds these technologies as well.
o Artificial conversational intelligence (AI). Natural-language processing
(NLP) has been introduced to IoT devices (such as digital personal assistants
Alexa, Cortana, and Siri) through advances in neural networks, making them
attractive, inexpensive, and feasible for home usage.
Machine-to-machine communication (M2M) has recently been employed in
industries to enable wireless automation and control. However, with the rise of
cloud and related technologies (such as analytics and machine learning), industries
may attain a new level of automation, resulting in new income and business
models. Industry IoT is also known as Industry 4.0 or the fourth wave of the
industrial revolution. Some common applications for Industry IoT include: o Smart manufacturing
o Connected assets and preventive and predictive maintenance o Smart
power grids o Smart cities o Connected logistics o Smart digital supply chains CONCLUSION
To be successful, Clemens Food must have a firm grasp on order timeliness
and accuracy, as well as incredibly exact information on the state of its
commodities and storage operations throughout the farm network and
manufacturing facilities. They require a new platform to increase production
intelligence, more efficient planning, and tighter control over available-to-promise
operations. SAP software was the greatest answer for assisting the organization in 11
Nguyễn Thuỷ Linh – 20071030. Course code: INS2025 01
meeting its growth objectives. Furthermore, Clemens Food may use IoT to boost
company productivity by connecting daily things to the internet via embedded
devices, such as machinery and equipment. This will allow for continuous contact
with employees, people, processes, and everything else. REFERENCES
1. Chapter 9, page 368, Book: Management Information Systems, Kenneth
C.Laudon and Jane Price Laudon.
2. https://www.clemensfoodgroup.com/our-company
3. https://craft.co/clemens-food-group-coldwater/competitors
4. https://www.studocu.com/row/document/international-
university/social/misvideo-lecture-notes-1/15770766 12