16:10 9/8/24 Câu true - dnkjshfek
1. An awareness of courtesy and etiquette can give you a competitive edge in the job market
2. A job interview is a two-street. The employer will be judging you, and you will be evaluating the employer
3. A resignation letter typically includes a two-week notice. However, if you hold a
management position, you should provide your employer a longer notice
4. A video résumé allows candidates to demonstrate their public speaking, interpersonal,
and technical skills more impressively than they can in a traditional print résumé
5. A weak Internet signal is an example of channel noise
6. Always ask permission before submitting someone's name as a reference
7. An important aspect of the first phase of writing a business message is anticipating the
audience's reaction to the message
8. An important step in the job-search process is building a brand for yourself
9. As a business communicator, you should use strong verbs and concrete nouns in your writing
10. As a job candidate, the purposes of an interview are to convince the employer of your
potential, learn more about the job and the company, and expand on the information on your résumé
11. Before your interview you should study the job opening, identify key needs, and then
develop matching success stories that emphasize your most strategic skills, areas of
knowledge, strongest personality traits, and key accomplishments
12. Both your personal appearance and the physical appearance of your business documents
transmit immediate and important nonverbal messages
13. Business messages are most effective if they convey an informal, conversational tone
14. Decisions made by teams promote greater "buy-in" from group members
15. Developing a diverse staff that can work together cooperatively is one of the biggest
challenges facing business organizations today
16. During your job search, you should treat any call from an employer just like an interview about:blank 1/7 16:10 9/8/24 Câu true - dnkjshfek
17. Effective teams often have no formal leader.
18. Empathy, which increases the likelihood of a successful message, occurs when writers
put themselves in the audience's shoes when creating the message
19. Ethnocentrism can be found in all cultures.
20. Even though you will likely receive and accept your job offer via telephone, you should
send the employer a letter or e-mail to document your acceptance of the job
21. Face-to-face conversation is a richer medium than a written report
22. Following a systematic plan when preparing any document or presentation will make your job easier
23. For Americans words are very important, especially in contracts and negotiations
24. For international trade it is a good idea to learn and use the metric system
25. Good manners and a businesslike, professional demeanor are among the top skills recruiters seek in applicants
26. Greg will be the student speaker for graduation. To ensure that his nonverbal cues support
his verbal message, he should ask friends and family to monitor his conscious and
unconscious body movements and gestures
27. Groups with diverse members often produce the best decisions about:blank 2/7 16:10 9/8/24 Câu true - dnkjshfek
28. If an employment position has been announced and applicants are being solicited, you
can write your cover message using a direct approach
29. If another person has criticized you unfairly, you should disagree respectfully and constructively
30. If you want to become a better listener, your first step is to stop talking
31. If your résumé or application generates no response within a reasonable time, you should
consider sending a short follow-up e-mail or letter to emphasize your qualifications or to add new information
32. In the norming phase of team development, teams discuss alternatives, evaluate
outcomes, apply criteria, and prioritize alternatives
33. In the work experience section of your résumé, you should include only those jobs that
you think will help you win the targeted position
34. Individuals in Western cultures are more relaxed about social status and the appearance of power
35. Laura values individualism and personal responsibility in herself and coworkers. These
values are typical of North American culture
36. LinkedIn is the No. 1 social media site to use when looking for a job
37. Many applicants prepare a plain-text résumé because it can be pasted directly into the body of an e-mail message
38. Many businesses have established protocol procedures or policies to enforce civility
39. Many job seekers today use social networking sites like Facebook and LinkedIn to network and to find positions
40. Many of your business messages will be sent digitally
41. Many organizations are using virtual teams to exchange ideas and make decisions
42. Many screening interviews occur on the telephone
43. More jobs are found through referrals and person-to-person contacts than through any other method
44. Most communication is nonverbal about:blank 3/7 16:10 9/8/24 Câu true - dnkjshfek
45. No meeting should be called unless the topic is important, can't wait, and requires an exchange of ideas
46. No one should leave a meeting without a full understanding of what was accomplished
47. North Americans consider time a precious commodity and correlate it with productivity, efficiency, and money
48. Once your résumé is submitted to a company, the first reader of it may be a computer
49. One factor affecting channel choice is the importance of the message
50. One of the best ways to overcome fear is to know what happens in a typical interview
51. One of the most important questions you can ask yourself as you begin to compose a message is
What do I hope to achieve
52. One of the most important steps in effective interviewing is researching the target company.
53. Our culture molds the way we think, behave, and communicate
54. Paraphrasing a sender's message is an effective tool to promote understanding
55. Positive language generally conveys more information than negative language does
56. Profiling your audience helps you tailor your words to your readers or listeners
57. Proofreading a résumé is important because a résumé must be perfect
58. Recruiters often rank communication skills as the highest skill set sought by employers.
59. Speakers should avoid "uptalk" in the workplace because it makes them appear weak and tentative
60. Students who are serious about the job search should include an internship in their education about:blank 4/7 16:10 9/8/24 Câu true - dnkjshfek
61. The active voice is generally preferred in business writing.
62. The best way to find a job online is at a company's own website
63. The biggest mistake job seekers make when writing cover messages is making them sound too generic
64. The final task in the third phase of the writing process is evaluating your message to
decide whether it accomplishes your goal
65. The first step in learning intercultural skills is being aware of your own culture and how it contrasts with others
66. The Internet has changed the way individuals search for jobs
67. The job-search process begins long before you are ready to prepare your résumé because
you must invest time and effort in self-evaluation
68. The medium over which the message travels is called the channel
69. The most important reason to prepare an e-portfolio is that it shows off your talents and
qualifications more thoroughly than a print résumé
70. The purpose of a meeting determines the number of participants
71. The purpose of a summary of qualifications is to present your most impressive qualifications
72. The term "professionalism" refers to desirable workplace behavior
73. The United States is an example of a low-context culture about:blank 5/7 16:10 9/8/24 Câu true - dnkjshfek
74. To conduct a safe job search online, you should post your information privately and limit your personal information
75. To improve your listening ability, focus both on what is spoken and what is unspoken
76. To respond effectively to behavioral questions, use the storytelling technique to relate a
success story about a recent educational or work situation or task
77. Today's workers attend more meetings than ever
78. Virtual meetings save travel costs and reduce employee fatigue
79. When a conflict develops between two members, allow each to make a complete case before the group
80. When answering interview questions, always aim your responses at the key
characteristics interviewers see
81. When asking a previous supervisor to write a letter of recommendation, you would be
smart to provide the supervisor with a detailed description of your target job, the
recommendation deadline, and copies of your résumé and college transcript.
82. When placing a business telephone call, immediately name the person you are calling,
identify yourself and your affiliation, and give a brief explanation of your reason for calling
83. When you deliver constructive criticism, you should use the word "we" instead of "you" to avoid sounding accusatory
84. Whether your goal is to inform, persuade, or promote goodwill, the catchiest words you
can use in your business writing are "you" and "your
85. You are more likely to achieve your communication goals if you profile your audience
and shape the message to that profile.
86. You can decide what qualifications you possess and how you can prove them by asking yourself
What evidence can I offer that I am a self-starter or a leader
87. You can maximize recognition of your résumé by a tracking system if you use targeted
keywords and incorporate words from the advertisement or job description about:blank 6/7 16:10 9/8/24 Câu true - dnkjshfek
88. You should identify the extension when transferring a call
89. Zach's company does business globally. By associating with people from diverse cultures,
Zach can widen his knowledge of intercultural messages and can increase his tolerance of differences about:blank 7/7