DHS ITStrat Plan 508 - Tài liệu tham khảo | Đại học Hoa Sen

Department of Homeland Security INFORMATION TECHNOLOGY STRATEGIC PLAN FY 2015 – 2018 TABLE OF CONTENTS
Message from DHS Chief Information Officer ............................................................................04
Endorsements ..............................................................................................................................05
Introduction ..................................................................................................................................06
Mission, Vision, Principles ...........................................................................................................07
DHS IT Strategic Plan Overview ...................................................................................................09
Goals and Objectives ...................................................................................................................10
Goal 1: People and Culture ..............................................................................................10
Goal 2: Innovative Technology ..........................................................................................12
Goal 3: Service Delivery ....................................................................................................14
Goal 4: Cybersecurity ........................................................................................................16
Goal 5: Governance and Accountability...........................................................................18
Strategic Alignment ......................................................................................................................20
Strategic Planning Process ..........................................................................................................21
Operational Plan Objectives (OPAs) ............................................................................................22
DHS INFORMATION TECHNOLOGY STRATEGIC PLAN FY 2015 – 2018 3 Message from the DHS CIO
It is with great pleasure that I share with you the Department of
Homeland Security Information Technology Strategic Plan 2015-2018,
our first revision of the IT Strategic Plan since 2011, and a critical
element toward achieving “IT excellence”– that is, the most advanced,
efficient, and effective management of IT and related services and resources, at every level.
DHS’ missions are wide-ranging, but our goal is clear: a safer, more
secure America, resilient against terrorism and other potential threats.
DHS IT has a powerful role to play. New technologies continue to emerge
at a rapid pace, security threats grow increasingly sophisticated, and
there are fewer resources and dollars government-wide. To adapt, we Luke J. McCormack
intend to fundamentally transform how DHS does business.
Department of Homeland Security Chief Information Officer
The DHS IT Strategic Plan is our coordinated effort to integrate people,
processes, technology, information, and governance in a way that fully
supports the needs of our workforce, our partners, our customers,
and the American public, while addressing our ever-evolving mission
challenges. It provides direction and guidance on advancing IT capabilities
and resources in order to improve the Department’s operational efficiency,
mission effectiveness, and front-line operations.
This plan was developed through the powerful collaboration made
possible by Secretary Jeh C. Johnson’s “Unity of Effort” initiative, engaging
all levels of OCIO and the CIO Council, whose members represent the IT
communities of every DHS Component.
The result: a focused, mission-driven, achievable plan that positions
our technology environment to address the critical areas of people and
culture, innovative technologies, cybersecurity, and governance and accountability.
The 2015-2018 DHS IT Strategic Plan is a guide for the IT community
both within and outside of DHS, as we work together to deliver effective,
efficient services and solutions that ultimately provide for the security of the American people. 4
DHS INFORMATION TECHNOLOGY STRATEGIC PLAN ENDORSEMENTS
The DHS Chief Information Officer Council
“The DHS CIO Council sets the vision and strategy for the Information Technology function and information
resources within the Department of Homeland Security, and leads the delivery of information technology
enabled mission capabilities in a timely and effective manner.” DHS CIO COUNCIL CHARTER Luke J. McCormack Margaret H. Graves
Department of Homeland Security
Department of Homeland Security Chief Information Officer
Deputy Chief Information Officer Charles Armstrong Stephen Rice
U.S. Customs and Border Protection
Transportation Security Administration Chief Information Officer Chief Information Officer Robert Dilonardo Mark A. Schwartz
Domestic Nuclear Detection Office
U.S. Citizen and Immigration Services Chief Information Officer Chief Information Officer Robert J. Duffy Clark Smith Office of Inspector General Intelligence and Analysis Chief Information Officer Chief Information Officer Dave Epperson Steven Smith
National Protection and Programs Directorate
U.S. Immigration and Customs Enforcement Chief Information Officer
Chief Information Officer (Acting) Adrian R. Gardner Rick Stevens
Federal Emergency Management Agency Science and Technology Chief Information Officer Chief Information Officer RADM Marshall B. Lytle III Barbara Whitelaw U.S. Coast Guard
DHS Office of the Chief Information Officer Chief Information Officer Chief of Staff Sandy H. Peavy
Federal Law Enforcement Training Center Chief Information Officer
DHS INFORMATION TECHNOLOGY STRATEGIC PLAN FY 2015 – 2018 5 INTRODUCTION DHS Information Technology Strategic Plan 2015 – 2018
The Department of Homeland Security (DHS) has a vital mission:
to secure the nation from the many threats it faces. The DHS vision is to
ensure a homeland that is safe, secure, and resilient against terrorism
and other hazards. These overarching goals are the basis for the IT
mission and IT vision set forth in this document; the strategies and
actions of the DHS CIO community are rooted in and aligned with the “Just as
founding principles and highest priorities of Homeland Security. technology
The DHS IT Strategic Plan 2015-2018 reflects our rapidly-changing has rapidly
IT environment and evolving mission and business needs, as well as
IT’s role in every aspect of security and resilience. It outlines DHS’ IT changed our
priorities and provides strategic direction for the use of IT resources, daily lives,
in order to improve the efficiency of our programs, enhance our
mission effectiveness, and ultimately, provide for the security of the so too has it American people. transformed DHS’
As part of its strategic planning process, DHS cross-Component opportunities
leadership developed five high-level goals, each with no more than
four achievable objectives. In addition, each goal and its objectives for achieving
were given an outcome; that is, the intended end state once the goal and objectives are complete. its mission.”
The IT Strategic Plan collectively supports the strategies outlined in Homeland Security CIO
the Department’s Strategic Plan for fiscal years 2012-2016 and the Luke McCormack
mission, goals, and objectives outlined in the 2014 Quadrennial
Homeland Security Review (QHSR). It is an update to the DHS
Information Technology Strategic Plan for fiscal years 2011-2015.
The execution of the strategies in this plan is to be carried out under
the leadership of the DHS CIO Council. 6
DHS INFORMATION TECHNOLOGY STRATEGIC PLAN MISSION, VISION, PRINCIPLES
With more than 240,000 employees stationed around the world, it is DHS’ goal to serve as a unified force.
In some way, every day, every employee contributes to the safety and resiliency of the nation.
Using the DHS and DHS IT visions and missions as its foundation, the DHS IT Strategic Plan 2015-2018 is
designed as a consistent, responsible, and achievable plan that strengthens the Department’s ability to
accomplish its mission and support employees and partners.
In addition, the plan reflects DHS’ IT principles -- those key elements that are the standard for how DHS conducts the business of IT.
A homeland that is safe, secure, and resilient against terrorism and other hazards, DHS Vision
where American interests, aspirations, and way of life can thrive.
1. Prevent Terrorism and Enhance Security DHS Core Missions 5
2. Secure and Manage Our Borders
3. Enforce and Administer Our Immigration Laws
4. Safeguard and Secure Cyberspace
5. Strengthen National Preparedness and Resilience DHS IT Mission
Enable the DHS mission through excellence in information technology.
DHS IT enables secure resilient capabilities to achieve interoperability, DHS IT Vision
information sharing, and unity of effort for DHS and its partners.
DHS INFORMATION TECHNOLOGY STRATEGIC PLAN FY 2015 – 2018 7 Who we are, what we represent, how we do business:
• People First: Our workforce is our priority. We create an open, honest, Principles
caring workplace where individuals have opportunities to test their potential.
• Secure: We are multi-threat and all-hazard ready. We have a smart, effective,
efficient, risk-based approach to security. We are prepared and resilient.
• Innovative: We provide the information and tools to enable innovative
problem solving. We partner with industry to bring smart innovations from
the private to the public sector. • We do no harm. W Integrity: e are transparent and fair.
• Results Oriented: We are flexible, responsive, and service minded.
We recognize the urgency of our missions. • Ef
We are cost effective, efficient, and look f ficient: or innovative solutions. We share resources.
• Collaborative: We choose to partner first, to coordinate and leverage efforts.
We are interoperable and integrated. “Our collective goal is to better understand the broad and complex DHS mission space and empower DHS Components to effectively execute their operations.” Homeland Security Secretary Jeh C. Johnson 8 DHS IT
Five Homeland Security Missions:
1. Prevent Terrorism & Enhance Security STRATEGIC PLAN
2. Secure & Manage Our Borders
3. Enforce & Administer Our Immigration Laws Overview
4. Safeguard & Secure Cyberspace
5. Strengthen National Preparedness & Resilience
IT VISION DHS IT enables secure resilient capabilities to achieve interoperability, information sharing, & unity of effort for DHS & its p
Enable the DHS mission through excellence in information technology. IT MISSION PRINCIPLES
People First | Secure | Innovative | Integrity | Results-oriented | Efficient | Collaborative GOALS & OBJECTIVES Goal: Goal: Goal: Goal: People & Innovative Service Goal: Governance & 1 2 3 4 5 Culture Technology Delivery Cybersecurity Accountability Attract & develop an Transform the DHS Establish a model for Empower DHS & its Improve the IT engaged & skillful IT workplace by enabling continuous business partners to operate environment through workforce to ensure end user capabilities process improvement secure IT systems the maturation of IT that enables transparent, long-term mission through access to data data-driven decisions & & networks, keeping governance & success. & services anywhere, rapid delivery of high ahead of evolving accountability. anytime. quality IT capabilities. cyber threats. Objectives: Objectives: Objectives: Objectives: Objectives:
1.1 Attract, develop & maximize 2.1 Optimize the end user 3.1 Enhance IT capabilities 4.1 Adopt risk-based common 5.1 Streamline reporting retention, engagement & experience with data, access, of DHS & its partners by
policies & best practices that processes to allow for
productivity of a high-caliber
& services, providing cost
ensuring operational excellence,
meet & anticipate compliance increased focus on workload framed by service level IT professional workforce efficiencies & workforce agreements that meet the standards to effectively productivity. through inclusive, effective productivity. requirements of the mission.
eliminate vulnerabilities & 5.2 Improve transparency
leadership & investment in
mitigate cybersecurity threats. succession planning & 2.2 Develop interoperable 3.2 Create a customer of IT costs through enhanced technologies that enable 4.2 Enable secure communica-
service & performance metrics. employee development. service model to improve detection of & resilience delivery of high quality IT
tions to effectively support the
1.2 Solidify a unified culture against threats.
services, including transparent
mission of DHS & its partners. 5.3 Employ robust governance processes for guiding IT of mission-focused &
expenditures & consumption 2.3 Advance the implementa- 4.3 Enhance the DHS security investments that includes results-oriented performance based costs. across the DHS IT community tion of the Homeland Security 3.3 Advance the adoption model by moving to a
roles & responsibilities at Information Sharing next-generation network both DHS Headquarters to increase organizational of scalable, flexible, performance. environment. cost-effective, accessible security architecture that & Component levels. accommodates public cloud 2.4 Enable end-to-end services through enterprise
5.4 Promote strategic sourcing 1.3 Enable the DHS workforce
& brokered service offerings. services, improves on current delivery of mobile solutions or other procurement vehicles
to execute its responsibilities that enhance enterprise-wide
3.4 Promote effective, timely,
PEP structure, & integrates capable of enabling mission more effectively through new technologies. mobile computing capabilities
& informed decision-making critical activities for more
access to data & technology. for successful mission through analytic, knowledge- efficient & cost-effective outcomes.
based technologies & workflow provision of services. process re-engineering. OUTCOMES 1 2 3 4 5 An engaged IT workforce that IT resources, including IT services operate in IT systems & networks
Enterprise IT governance &
possesses relevant skill sets, networks, systems & data, accordance with service are proactively managed management practices drive provides innovative IT are available for the right level agreements. IT business & monitored to ensure decision-making to achieve
solutions & works collabora- people, at the right time, processes support the weaknesses are identified, efficiencies, maximize tively to support mission in the right locations, for transition from traditional compliance with best
investment value & optimize demands. improved mission execution. service provider models to practices is maintained & IT support for successful The DHS workforce is mobile, new broker models, including risk-based strategies are mission outcomes. Roles & interoperable & secure. transparent, consumption- in place to adjust to rapid responsibilities are clearly based billing. changes in the threat
defined, ensuring transparency landscape. & accountability. GOAL 1: PEOPLE AND CULTURE
Goal: Attract and develop an engaged and skillful IT workforce to
ensure long-term mission success.
The DHS missions are challenging, budgets are limited, and IT is evolving at a rapid
pace. Successful execution of all DHS missions demands a well-informed, agile,
connected, and unified workforce to anticipate, detect, target, and disrupt threats.
Attracting, developing, and retaining the highest-quality workforce that can meet
today’s and tomorrow’s challenges is critical to all of the DHS Components and missions. Outcomes:
An engaged IT workforce that possesses relevant skill sets, provides innovative IT
solutions, and works collaboratively to support mission demands. “DHS remains committed to building and sustaining a world-class cybersecurity team by hiring and retaining a diverse workforce with experience in information technology, computer science, network and computer engineering, information assurance, and program management.”
Homeland Security Deputy Secretary Alejandro Mayorkas 10