Writing Topics for Complaints and Inquiries (TIẾNG ANH 2)

WRITING TOPIC ( TIẾNG ANH 2 )
COMPLAIN LETTER ( THƯ KHIẾU NẠI)
* Write a formal letter to complain about:
1. The food you had at a restaurant you have been to recently( món ăn bạn đã ăn
ở nhà hàng mà bạn đến gần đây) Dear Sir,
I am writing to complain about the quality of service at your restaurant June 15, 2024.
That evening, I went to the restaurant at 100 Cau Giay to have dinner. However, I
want to inform you about a problem I encountered at the restaurant. I ordered a steak
and unfortunately it did not meet my expectations. Specifically the steak was
overcooked, not hot and poorly presented, not up to the usual standards I have
experienced at your establishment. I have discussed this with the here but did not
receive support. Therefore, I would like to hear an explanation from the restaurant
owner. Hope to receive a respone from you soon. Best regards,
2. The service you received at a restaurant in your city( khiếu nại về dịch vụ bạn
nhận được tại một nhà hàng ở thành phố ) Dear Sir,
I am writing to complain about the quality of service at your restaurant June20, 20224.
That evening, I went to the restaurant at 275 Au Co - Da Nang to have dinner. Despite
being a regular customer, the experience was still far below normal standards.
Specifically, the waiting time is too long and the food is not cooked as requested. As a
loyal customer, I appreciate your establishment and hope that this feedback can
contribute to improving the experience in the future. I look forward to your feedback
and solutions to these concerns. Best regards,
3. The dress/T-shirt/ skirt you bought online( khiếu nại về bộ đồ bạn mua online) Dear Sir,
I am writing this letter to complain about the quaility of your product I bought on June 20, 2024 in your live streem.
I bought a woolen cardiganr, but when I delivered the product I received was not the
same. Specifically, the sweater had incorrect dimensions and poor material. I was
eagerly looking forward to using this shirt for Tet and its current condition prevented me from doing so.
I hope ro receive an explanation from you as soon as possible Best regards,
4. The course you attended a month ago( khiếu nại về một khóa học mà bạn đã tham gia 1 tháng trước) Dear Sir,
I am writing this letter to complain about the quality of the English course that I
registersed for on June 1, 2024. Since signing up for the course, I have only taken 2
sessions. There were lessons I didn’t understand but didn’t receive any support from
the teacher. So, I look forward to hearing from you at your earliest convenience regarding this. Best regards,
5. The room in a hotel you stayed ( khiếu nại về căn phòng trong khách sạn mà bạn ở) Dear Sir,
I am writing this letter to complain about the room service of your hotel that I booked
on June 25, 2024. The room looks very nice but the equipment in the room is very bad,
the light bulb is broken. The bathroom has a water leak. I contacted the reception but it
was not resolved. Therefore, I hope to receive an explanation from you as soon as possible. Thanks for reading my letter. Best regards,
LETTER ASKING FOR INFORMATION ( THƯ YÊU CẦU THÔNG TIN)
* write a formal letter to:
1. a store asking for information about a product in the shop ( hỏi thông tin về sản phẩm trong cửa hàng) Dear ,
I am writing this letter because I want to understand more about your product. Firtly, I
want to ask if your beauty product is really effective when used. Second, is it harmful
to your health? What is the cost of the product? Third, is there insurance when using
the product ? That’s what I want to know.
I look forward receiving your response at the earliest. Best regards,
2. a school asking for information about a course ( Hỏi thông tin về một khóa học trong trường học) Dear,
I am writing to ask for information about the school’s language course. I have studied
English for many years but can only remember a few basic words. I want to improve
my studies. On the school’s website I could not find detailed information about the
dates and prices of evening English course. What courses will the school ofter in July?
I want to learn as soon as possible.
I look forward to the school’s response Best regards,
3. a restaurant to ask for information about booking ( Hỏi thông tin đặt chỗ ở nhà hàng ) Dear ,
Today is my father’s birthday I want to reserve a table for 6 people tonight at 7 p.m? I
wonder if your restaurant still has table for 6 people? And I wonder if your company
has a birthday decoration service? If so, please give me a place with a beautiful view and a cozy look. Thank,
I look forward to hearing back from the restaurant. Best regards,
4. a Travel Agency to ask for information about a tour ( Một đại lý du lịch hỏi
thông tin về một chuyến du lịch) Dear,
I am writing this letter to you because I want to ask for some information about my
trip to Thailand. Firstly, I want to know what the procedures for the trip include.
Second, now is your customed service? Third, what is the price for the trip? That’s What I want to know, thanks.
I look forward receiving your response at the earliest. Best regards,
5. a hotel to ask for informationabout your booking ( Hỏi thông tin đặt phòng của một khách sạn) Dear,
I am writing this letter because I want to know some information about your hotel.
First is how your customer service is. Second, is the bedroom fully furnished? Third,
what is the price? Those are the things I want to know.
I look forward receiving your response at the earliest. Best regards,
Document Outline

• WRITING TOPIC ( TIẾNG ANH 2 ) COMPLAIN LETTER ( TH
• 1.The food you had at a restaurant you have been to
• 2.The service you received at a restaurant in your c
• 3.The dress/T-shirt/ skirt you bought online( khiếu
• 4.The course you attended a month ago( khiếu nại về
• 5.The room in a hotel you stayed ( khiếu nại về căn
  • LETTER ASKING FOR INFORMATION ( THƯ YÊU CẦU THÔNG
• 2.a school asking for information about a course ( H
• 3.a restaurant to ask for information about booking
• 4.a Travel Agency to ask for information about a tou
• 5.a hotel to ask for informationabout your booking (