Quiz: TOP 30 câu hỏi trắc nghiệm môn Marketing căn bản (Có đáp án) | Đại học Hoa Sen
Câu hỏi trắc nghiệm
Consumers' needs and wants are fulfilled through market offerings
Wants are the form human needs take as they are shaped by culture and individual personality
According to the five-step model of the marketing process, the first step in marketing is understanding the marketplace and customer needs and wants
Marketing management is the art and science of choosing target markets and building profitable relationships with them
Marketers are said to suffer from marketing myopia when they ignore underlying consumer needs and focus excessively on consumers' existing wants
Criteria provides a measure of market attractiveness in the Boston Consulting Group approach: market growth rate
Which of the following groups is included in both a company's value chain and its value delivery network employees
A mission statement is purposeful, specifying what an organization wants to accomplish in the larger environment
In the BCG growth-share matrix, question marks refer to products or businesses with a low market share in a market with high growth prospects
Strategic planning in a firm: It deals with adapting the firm to take advantage of changing marketing opportunities
The responsibility for setting a company's mission, objectives, broad strategies, and policies primarily lies with its top management
Which of the following is most likely categorized as a business market? firms that buy goods and services for further processing
Changes in variables, such as income, cost of living, interest rates, and savings and borrowing patterns most likely reflect changes in the economic environment of a company
Resellers are distribution channel firms that help a company find customers or make sales to them
Demographic, economic, natural, technological, political, and cultural forces form the Macroenvironment (vĩ mô) of an organization
real value of a company's marketing research and information system the quality of customer insights it provides.
Primary data consist of information collected for the specific purpose at hand
a source of competitive intelligence cttritue key customers
A(n) Observation (quan sát) is best suited for exploratory research
the internal database of a company : the company's sales records
A social factor that influences consumer buying behavior is family - o
Devon is in the market for a new car. She is seriously considering either a Honda Civic or Toyota Corolla because they both have excellent quality and safety ratings and are comparable in price. Devon is in the evaluation of alternatives stage of the buyer decision process
Selective retention means that consumers are likely to remember good points made about a brand they favor and forget the good points made about competing brands
A specific mix of human traits that may be attributed to a particular brand is brand personality
A child in the United States is exposed to many values including achievement and success, freedom, individualism, hard work, and material comfort. These are symbolic of American culture
Positioning consists of arranging for a market offering to occupy a clear, distinctive, and desirable place relative to competing products in the minds of target consumers.
Companies are likely to gain services differentiation through speedy, convenient, or careful delivery of products
Marketing the same product to a huge customer base without any customization is referred to as mass marketing
Markets can be segmented into groups of nonusers, ex-users, potential users, first-time users, and regular users of a product. This method of segmentation is called user status segmentation
Pediacertain Pet Supplies, a pet-food company, divides the pet market according to the pet owners' gender, occupation, income, and family life cycle. The company used for market segmentation is demographic