Session 8: Communication in public | Tài liệu Tiếng Anh về khả năng giao tiếp trong đời sống

COMMUNICATION SKILLS SESSION 8: COMMUNICATION IN PUBLIC MA. TRUONG BAO NGOC QUESTION: WHAT ARE COMMON PROBLEMS IN PUBLIC COMMUNICATION? QUESTION: HOW TO OVERCOME THESE PROBLEMS? BE A MORE CONFIDENT PUBLIC SPEAKER
Watch the video and take note the key concepts BE A MORE CONFIDENT PUBLIC SPEAKER
• List the 5 tips the speaker gives (in your own words).
• Which tip do you feel you already do;
which one will you focus on improving?
• How would you adapt one of these tips
for Vietnamese / multilingual context? TABLE OF CONTENT 01 Before presentation 02 During presentation 03 After presentation WHAT IS PUBLIC SPEAKING?
• Public speaking is the skill of conveying ideas,
information, or messages verbally to a group of
people with a specific purpose.
• This can be done directly (face to face) or virtually (online). 1. BEFORE PRESENTATION KNOWING ABOUT YOUR AUDIENCE
• Personal traits include age, gender, sexual
orientation, household type, education,
occupation, income, and disabilities.
• Checklist for personal traits:
What’s the age range of my audience?
What’s the gender ratio?
What do I know about their occupations? Education?
Household? Disabilities?
What might the audience already know about my potential topics?
Pair Activity: “Audience Analysis Challenge” Pairs must identify: • Age range • Gender ratio • Education/occupation
• Audience’s existing knowledge • Purpose of the speech
Bonus: What would you change in your speech style for this audience?
Pair Activity: “Audience Analysis Challenge”
Scenario 1: Orientation Speech for New VNUK Freshmen
You are invited to speak at the VNUK Orientation Day to welcome 300 first-year
students. Your speech should inspire them, provide encouragement, and share
essential tips for university life.
Scenario 2: Persuasive Speech at an Environmental Event
You are speaking at a community event on reducing plastic waste. The audience
includes families, university students, and working adults with mixed levels of knowledge and interest. 1. BEFORE PRESENTATION
KNOWING ABOUT SPEAKING SITUATIONS
• Checklist for place and audience size:
Will I be giving the speech inside or outside?
If outside, what are the plans if there is bad weather?
How large will the audience be?
Will I have the equipment I need?
Can I control the heating, lighting, and sound?
Whom do I contact for help with any logistics? 1. BEFORE PRESENTATION
KNOWING ABOUT SPEAKING SITUATIONS • Checklist for time:
How much time will I have to speak?
How early should I arrive?
What day of the week and time of day will I speak?
Where do I fall in the rotation of speakers?
What is my relationship with this audience?
Is this the 1st time this audience will hear me speak? TO PERSUADE HOW DO YOU When your goal is to SELECT A TOPIC? reinforce or to influence TO INFORM the attitudes, values, beliefs, or actions of your The giving of audience
1. Identify the general information is the aim of this general purpose of your speech purpose. TO HIGHLIGHT A SPECIAL OCCASION EXAMPLES:
1. “The Impact of Social Media on University Students”
A broad, relevant topic that can be used to inform (effects, statistics) or persuade (encourage responsible use).
2. “Why Every Student Should Learn Time Management Skills”
A topic especially suited for persuasive speeches, pushing students to adopt better habits.
3. “The Life and Achievements of Steve Jobs”
A topic perfect for informative speeches (biography, contributions) or special occasion speeches (commemoration).
4. “Celebrating VNUK’s 10-Year Anniversary: A Tribute to Our Community”
Ideal for a special occasion speech, focusing on celebration, appreciation, and highlighting achievements. HOW DO YOU SELECT A TOPIC? 2. Select your topic
• Which topics in my idea bank will work for my general purpose?
• Which topics fit the speech assignment or request?
• Which topics am I most comfortable speaking about?
• Which topics have positive aspects for the audience,
occasion, speaking event, or timing of the event?
• Which topics are worth the audience’s time and attention? HOW DO YOU DETERMINE WHAT TYPES OF SOURCES AND SUPPORT MATERIALS TO USE? 01 02 PRIMARY SOURCE SECONDARY SOURCE HOW DO YOU DETERMINE WHAT
TYPES OF SOURCES AND SUPPORT MATERIALS TO USE? WHAT DO YOU EVALUATE IN YOUR SUPPOR T MATERIALS? 1. Accuracy
• The information should be verifiable from the original
source as well as supported by multiple sources.
• You must use your support materials within their original context. WHAT DO YOU EVALUATE IN YOUR SUPPOR T MATERIALS? 2. Currency
• You must make sure you have the most current information possible about your topic.
• If your topic is not one that is changing rapidly, a good rule
to follow is to use information published or collected in the last five years. WHAT DO YOU EVALUATE IN YOUR SUPPOR T MATERIALS? 3. Completeness
• You need a sufficient amount of comprehensive, detailed
information to achieve your goal.
• Persuasive speeches especially need complete information
behind them to be ethical and influential.