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lOMoAR cPSD| 59943509
NÓI - TIẾNG ANH 4 - EN31.074 *** C
Choose ONE of the following sentences as a negative Wh-question.
a. Does telemarketing directly involve promoting and selling over the phone?
b. Why don't we plug their tools with radio spots at sporting events?
c. Won’t we get a certificate when the course finishes?
d. How many sponsor companies attended the meeting?
Choose ONE of the following sentences as a positive Y/N question
a. How are you doing these days?
b. Didn’t she attend the class on time?
c. Have you ever met her girl friend?
d. Did you go out with Peter or have dinner with Mary?
Choose the best response for the following situation:
Hello Julie. Nice to see you again.
a. Really? That’s great. Congratulations!
b. Hi Tom. How are you?
c. I work for Softel. We’re in telecommunications.
d. Thanks. I’ll give you mine.
Choose the best answer: The auxiliary “had” in the sentence “Ken had never visited
Scotland before his first visit there last year.” is a ……………….. word in English. a. open-class b. notional c. function d. functional
Choose the best answer for the following situation:
What do you say if you want to outline your presentation?
a. First, I’l give you some basic information. And last of all, you’l know about our future plans.
b. Second, I’l talk about our current activities. And final y, you’l know about our future plans.
c. First, I’l give you some basic information. Second, I’l talk about our current activities.
d. First, I’ll give you some basic information. Then, I’ll talk about our current activities. And
last of all, you’ll know about our future plans. lOMoAR cPSD| 59943509 a. Have you got a phone?
Choose the best answer: In English Y/N questions when the speaker wants the other to give
b. I will make a phone call now.
his opinion about whether the statement if True or False he uses ……………….. which is also
called ……………….. .
c. Could I use your phone, please? a. d. l ow W h falli ere ng is t y une our / l ph and one -of ? f
b. high rising tune / glide-up (SAI) c. low rising tune / take-off d. Y . hi ou gh ag f r alli ee ng wittune / h the glide recr - u dow it n
ment of the local labor force, you say: a. It depends. Choose b. E th xc e ellbe enst t i ans de w
a! er for the following situation : c. Is it working?
If you need to make an urgent phone call, what do you say to your host? d. How can you implement it?
Choose the best answer for the following situation:
Choose the best answer for the following situation:
You are a seller. A buyer wants to pay in two months, but you’re short of money now and
want the buyer to pay half at first. How do you bargain?
a. When will you need the goods? b. Will you agree to pay now?
c. How about paying me half when you receive the goods?
Choose the best answer for the following situation:
It’s not necessary to pay all after each purchase in your store. How do you say to a customer?
a. You mustn’t pay all after buying in our store.
b. You should pay a little when buying in our store.
c. You shouldn’t pay all when you buy in our store.
d. You don’t need to pay all when you buy in our store.
Choose the best answer for the following situation: A
Russian negotiator seems to be angry with you. You say:
a. A compromise should be gained now.
b. Let’s have a break and come back to that later.
c. Would you like a cup of coffee?
d. May I go out to get some fresh air? lOMoAR cPSD| 59943509
Choose the best answer: In English, Wh.interrogatives which ask for information, use ……………….. . a. low rising tune b. low falling tune (SAI) c. high falling tune d. high rising tune
Choose the best answer for the following situation:
‘Can I speak to Mr. Howard, please’. You are a receptionist, how do you reply?
a. Mr. Howard doesn’t want to see you. He is busy.
b. Why don’t you hang up and call later?
c. Hold the line, please. I’ll put you through.
d. Stop talking and go back after 4 p.m.
Choose the best answer for the following situation:
How do you reply to the question ‘Could you tell us about your current job?’
a. Well, I can start working for you next month.
b. Well, my notice period is three months.
c. Well, I’m in charge of Asian sales.
d. Well, I can speak 3 languages: French, German, and Spanish.
Choose the best answer for the following situation:
How do you reply to the question ‘Would you let us know your decision as soon as possible?’
a. OK, I can let you know at the end of this week.
b. OK, I can use this software package fluently.
c. OK, I can go on business frequently.
d. OK, I can get on well with team members.
Choose the best answer for the following situation:
How do you reply to the question ‘What did you like best about your previous job?’
a. Well, my boss really trusted me, so I could use my own initiatives.
b. Yes, I can. I could use a PC at school.
c. Certainly, your salary is more attractive than that in my previous job.
d. Well, my boss was very difficult to work with so I moved. lOMoAR cPSD| 59943509
Choose the best answer for the following situation:
“I bought a television from your shop two days ago, but unfortunately there’s a problem with it.”
a. I’d like to know why you are saying that.
b. OK, I’ll check the details and get back to you.
c. Could you give me some details, please?
d. I’m afraid that’s not quite right.
Choose the best answer for the following situation:
If you agree to choose a supplier, you say:
a. Why are you choosing CISCO? I can’t understand.
b. OK, perhaps it would be better to use CISCO’s products.
c. CISCO can’t be our supplier at all.
d. I don’t think you are right.
Choose the best answer for the following situation:
If you want to invite your client to dinner, you should tell her:
a. May I have dinner with you? lOMoAR cPSD| 59943509
b. Would you like to have dinner with us tomorrow night? c. Can you give us dinner?
d. Could I have dinner with you?
Choose the best answer: “d” in the sentence “The first car company’d started in Germany
……………….. form for “had” in the past perfect tense. a. contracted b. extract c. contraction d. contract
before the time Henry Ford designed theModel T in the United State in 1908.” is the
Choose the best answer for the following situation:
What do you say to state the purpose of the call?
a. The reason I’m calling is about your advert on Sunday. ( SAI SAI )
b. The reason I’m calling is about your advert on Sunday and I’m phoning about your adverts on Sunday.
c. I’m phoning about your adverts on Sunday. d. Listen, just a quick word.
Choose the best answer for the following situation:
“ I’m ringing to complain about the DVD player which I bought from you a few weeks ago”
a. What’s the problem exactly?
b. I’m afraid it’s not quite right.
c. I’m sorry but could you replace the product?
d. It’s not our policy to care about customers’ complaints.
Choose the best answer for the following situation:
In a formal meeting, when you want to suggest an idea:
a. We could have a non-smoking policy.
b. I demand a non-smoking policy right now.
c. A non-smoking policy is popular in companies now.
d. Why do you suggest a non-smoking policy? Downloaded by Bao Han (baohan36@gmail.com) lOMoAR cPSD| 59943509
Choose the best answer for the following situation:
One of the colleagues wants to contribute her ideas to the Marketing plan.
a. I think August would be the best time. b. Listen. I want to speak.
c. Could you just keep silent and listen to me?
d. I don’t agree with your idea.
Choose the best answer for the following situation: The
boss wants to hear your suggestion to his new strategy.
a. We could lunch a three-month pilot program to test the new strategy.
b. How can we work it out? c. Let’s see. d. I think I agree with you.
Choose the best response for the following statement: This is Tom Sanders. a. Who are you? b. Repeat please c. Sorry? d. What?
Choose the best answer for the following situation:
You want to compare your new product to the previous one.
a. It took a month to design the pactkaging of this product.
b. This product was launched last month and got an immediate success.
c. This product comes in a wider range of colors than the previous one.
Choose the best answer for the following situation:
Where do you suggest I stay?
a. Why don’t you stay at the Hilton? (SAI SAI) b. All answers are possible.
c. You should stay at the Hilton. d. I recommend the Hilton?
Choose the best answer for the following situation:
To end your presentation, what should you say?
a. Here’s some information about our customers. Downloaded by Bao Han (baohan36@gmail.com) lOMoAR cPSD| 59943509
b. Next, I’ll talk about our turnover and profit.
c. To conclude, I want to tell you about our new project.
d. Let’s have a look at some figures.
Choose the best answer for the following situation
To invite questions from audience what do you say?
a. Well, that’s all I have to say.
b. I’ll be glad to answer any questions.
c. Could I draw your attention to the chart?
d. I’m going to divide my talk into three parts.
Choose the best answer for the following situation:
What do you say if you want to ask about the location of the headquarters of your friend’s company?
a. Where is your head office located?
b. Where are your materials from? c. Where do you export to? d. Where do you work?
Choose the best answer for the following situation:
What do you say if you want to describe the dimension of a new kind of table?
a. It’s 1.2m long, 0,6m wide and 0.9m high.
b. It’s got many shapes: square, rectangular, oval.
c. It’s available in a wide range of colors.
d. It’s made of high quality material.
Choose the best answer for the following situation:
What do you say if you want to introduce a new product to a customer?
a. This is our new kind of fruit juice & I’m going to tell you about our new kind of fruit juice
b. I’m going to tell you about our new kind of fruit juice.
c. If you don’t believe, try using it.
d. This is our new kind of fruit juice.
Choose the best answer for the following situation:
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What do you say if you want to mention selling points of your new kind of light?
a. A very useful feature is the energy-saving design.
b. It’s mass produced, so the price is low.
c. It’s made of good material, so it’s long-lasting. Downloaded by Bao Han (baohan36@gmail.com) lOMoAR cPSD| 59943509
d. All answers are possible.
Choose the best answer for the following situation:
What do you say if you want to speak to Collete Hill on the phone?
a. Can I talk to Collete Hill, please?
b. Could I speak to Collete Hill, please?
c. I’d like to speak to Collete Hill.
d. All answers are possible.
Choose the best answer for the following situation: What
do you say if you want to state a new suitcase’s uses?
a. It’s designed by one of four famous designers.
b. It’s ideal for traveling.
c. It’s quite light. It weighs just 1.8 kilos. d. It costs under $50.
Choose the best answer for the following situation:
What do you say to ask about the workforce of your friend’s company?
a. How many sections are there?
b. How much work do you have to deal with everyday?
c. How many people work there?
d. How much time do you spend at work every day?
Choose the best answer for the following situation: What
do you say to audience if you want to refer to visuals? a.
Finally, a few words about our visuals.
b. As you are aware, we specialize in clothing retailing.
c. I’ll have some visuals to give you now.
d. If you look at the graph, you can see our rapid growth in recent years.
Choose the best answer for the following situation:
What do you say to change the topic?
a. Right, let’s move on to our strengths.
b. To summarize, our new project is worth investing in.
c. If you have any questions, don’t hesitate to ask.
d. I’ll give you some statistics.
Choose the best answer for the following situation:
What do you say to greet your audience and introduce yourself at the beginning of the presentation?
a. Good morning, everyone. My name’s Bruno Tagliaferri.
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b. Thanks for coming to my presentation.
c. Good afternoon. It’s too hot today to make a presentation.
d. Goodbye. See you next time.
Choose the best answer for the following situation:
What do you say to invite your client a cup of coffee?
a. Would you like a cup of coffee?
b. Would you like a cup of coffee? and Can I get you a cup of coffee?
c. Can I get you a cup of coffee?
d. Can I make a cup of coffee?
Choose the best answer for the following situation:
What do you say to reply to the offer “Would you like some more coffee?”
a. I like it very much. Thanks.
b. I’d love some. Thanks. c. Thanks. I can drink much.
d. Thank you. A coffee, please.
Choose the best answer for the following situation:
What do you say to state the purpose of the c
a. I’m phoning about your adverts on Sunday.
b. The reason I’m calling is about your advert on Sunday and I’m phoning about
your adverts on Sunday. c. Listen, just a quick word.
d. The reason I’m calling is about your advert on Sunday.
Choose the best answer for the following situation:
When you introduce two people, you say: a. How do you do?
b. Linda, this is Lisa from Marketing Department. c. This is Lisa speaking. d. How are you?
Choose the best answer for the following situation:
When you say: ‘Give your brother my best regards, John’, you want:
a. To ask John to meet your brother. c. To meet John. Downloaded by Bao Han (baohan36@gmail.com) lOMoAR cPSD| 59943509
Choose the best answer for the following situation:
When you want to end a conversation, you say:
a. We are running out of time. Be quick please.
b. What a boring talk! End it now.
c. I think that’s everything. d. How can we end our talk?
Choose the best answer for the following situation:
You are a buyer and you want to make a bargain at a retailing store.
a. Can you help me as I’m not good at bargaining?
b. Can you say the price again?
c. Can you guarantee the price of your goods?
d. Can you give me some discount?
Choose the best answer for the following situation:
You are on the phone and you want to speak to Samantha, you say:
a. I’d like to speak to Samantha Trevor, please. b. Samantha Trevor speaking
c. I am calling about Samantha Trevor d. This is Samantha Trevor
Choose the best answer for the following situation:
You want to compare online shopping to high street shopping.
a. Shopping online is cometimes unreliable.
b. Shopping online is more convenient than high street shopping.
c. High street shopping is a pain for the old.
d. High street shopping is a pleasure for young people.
Choose the best answer for the following situation:
You are the chairman in a meeting. What do you say to summarize the meeting before it is over?
Chọn một câu trả lời:
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a. OK, let’s stop here and continue after break. b. Right, let’s begin now.
c. Well, let’s move on to the next issue.
Choose the best answer for the following situation:
You offer to pay for a meal, you say:
a. Come to my house and have dinner.
b. Let me get this. c. I want to pay for you
d. Would you like to have lunch with me?
Choose the best answer for the following situation:
You are the chairman of a meeting. What do you say if you want to move to another point of the meeting?
a. Let’s stop here to have lunch and we’ll continue after that.
b. Next time we’ll discuss the marketing campaign for our new product.
c. The next item on the agenda is the date of launching our new product.
d. Can we start making suggestions?
Choose the best answer for the following situation:
You are the receptionist of FUTIS company, you answer a phone call. d. Who is calling?
a. Can’t hear anything. I am deaf.
b. FUTIS. Good morning. How can I help you?
c. Good morning. Speak please.
Choose the best answer for the following situation:
You arrive half an hour late for the meeting, you say: a. May I come in?
b. I’m sorry I’m late. The traffic was awful.
c. Excuse me. I’ve got a terrible headache.
d. I’m sorry, I got up late.
Choose the best answer for the following situation:
You ask your boss for permission to leave work early. a. I’m off now, bye! b. Do you mind leaving early?
c. Is it all right if I go home early today? d. I must go now. See you.
Choose the best answer for the following situation: Downloaded by Bao Han (baohan36@gmail.com) lOMoAR cPSD| 59943509
You’re a participant in a meeting. What do you say to interrupt the other participant?
a. Please wait for me a moment.
b. Can I say something? c. What do you think of this?
d. Please stop here to listen to me.
Choose the best answer for the following situation:
You’re a participant in a meeting. What do you say to make suggestions?
a. Let’s move on now to the problem of staff’s frequent absenteeism. b. Hold on a moment.
c. Perhaps we should hire a consultant to help with this problem.
d. Can I have your attention, please.
Choose the best answer for the following situation:
You’re the chairman of a meeting. What do you say to start the meeting?
a. OK, let’s summarize what we’ve agreed on.
b. Right, let’s have a look at some solutions.
c. Right, everyone. Let’s get started.
d. Perhaps we should focus on middle-aged group.
Choose the best answer for the following situation:
You’re the chairman of a meeting. What do you say to state the aim of the meeting?
a. Perhaps we should focus on middle-aged group.
b. The purpose of this meeting is to discuss the distribution system.
c. I’m in favor of your opinions.
d. I’d like to state the aim of this meeting.
Choose the best answer for the following situation:
Your colleague has been made redundant, you say:
a. You should have a matter out with your boss. b. I don’t believe it.
c. I’m very sorry to hear about what happened. d. How come? What happened?
Choose the best answer for the following situation:
Your colleague suggests an idea. You don’t like the idea, you say:
a. I don’t think that’s a good idea.
b. You’re crazy, aren’t you? c. I see if I can help. d. What? Can you repeat?
Choose the best answer for the following situation:
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Your friend tells you: ‘Smith, it is Jane’. What do you respond? a. It’s me. b. Why are you here? c. How are things?
d. Nice to meet you.
Choose the best answer for the following situation:
Your friend tells you ‘You should come to our sales conference next month. It will
be helpful for your present job’. You take the advice. How do you say?
a. That’s a good idea. I’ll come.
b. I am sorry. I can’t come.
c. Very busy next month. See you. d. Why do you say that
Choose the best answer for the following situation:
You ask your boss for permission to leave work early.
a. I must go now. See you. b. Do you mind leaving early? c. I’m off now, bye!
d. Is it all right if I go home early today?
Choose the best answer for the following situation:
You meet an old friend at a conference abroad. He asks ‘How’s business?’. How do you reply? a. I’m fine, thanks
b. We’re having a good year.
c. The conference’s going to be very interesting. d. Good to see you again.
Choose the best answer for the following situation:
You want some more details of the new model, you say:
a. Could you give me a few details?
b. Why do you give me details?
c. I want something in details. d. Let’s get some details.
Choose the best answer for the following situation:
You want to clarify the information. Downloaded by Bao Han (baohan36@gmail.com) lOMoAR cPSD| 59943509
a. What exactly do you mean by ‘trial period’?
b. ‘trial period is not suitable for this product.
c. Hold on, please.
d. Explain ‘trial period’ right now. I need to know. (SAI)
Choose the best answer for the following situation:
What do you say to ask about the current activities of your friend’s company? a. Y Wh ou at w proj ant t ect o h are ave you a w ref orkin und f g on? or u ( ns SA ati I ) sfying product.
b. What activities are you interested in?
a. I’d like to complain to the manager.
c. What projects have you finished? (SAI)
b. I’d like to write an article on this product. c.
I’d like my money back.
d. I’d like you to give me some discount.
d. What are your main activities?
Choose the best answer for the following situation:
Choose the best answer for the following situation:
You want to invite questions from customers after introducing a new product.
a. If you have any question, don’t hesitate to ask.
b. Would anyone like to ask a question?
c. All answers are possible.
d. Does anyone have any question?
Choose the best answer for the following situation: You
want to compliment the design of of new kind of helmet. a. What a stylish design!
b. Look at its design! It is so stylish and eye-catching c. How stylish the design is!
d. All answers are possible
Choose the best answer for the following situation:
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You want to give a visitor your business card. You say:
a. Send me your business card.
b. Have you got a business card?
c. Can I give you my business card?
d. How about giving me a business card?
Choose the best answer for the following situation:
You want to know who the caller is. What do you say? a. Could you put me through?
b. Who’s calling, please?
c. Could you tell her that I rang?
d. Could you tell me what it’s about?
Choose the best answer for the following situation:
You want to refer to the audience’s knowledge.
a. As you know, we’re one of the top five leading companies in telecommunication.
b. As you can see from the chart, we’ve expanded very fast.
c. Hello everyone. Welcome to my presentation today.
d. Let’s start with the background.
What do you think of my new car? a. I think a lot. b. I don’t think so. c. I think so.
d. It’s all right I suppose.
Choose the best answer for the following situation:
You want to respond to a suggestion about changing an arrangement, you
say: Chọn một câu trả lời: a. No problem (SAI)
b. I’m sorry, I can’t make it then. (SAI)
c. All of the above are appropriate. d. That’s fine for me
Choose the best answer for the following situation:
Choose the best answer: Negative contracted form “hadn’t” of the auxiliary HAVE in the
past perfect ……………….. stress in speech. Downloaded by Bao Han (baohan36@gmail.com) lOMoAR cPSD| 59943509 a. puts b. places c. rejects d. receives
Choose the best answer to fill in blanks:
‘………….we change our pricing policy’
‘Could you explain……………..?
Chọn một câu trả lời: a.
I suggest/ in more detail b. I suggest/ preposition c. I don’t/ meanwhile d. I do/ in more detail *** E
English exclamatory sentences use ……………….. to express the speaker’s
emotion. Chọn một câu trả lời: a. low falling tune b. high falling tune c. low rising tune d. high rising tune *** I
Identify the intonation pattern which is marked in the bold printed parts in the following utterances:
- We are going to visit the grandparents tonight (1).
- Will the grandparents be having their regular meeting then (2)?
- No, they won’t (3). They have changed the time for this (4).
- What time will we depart (5)?
- At about 6.30pm, as usual. Take your coat (6). It’s going to be cold.
- It is raining out (7)side?
Chọn một câu trả lời:
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a. (1)glide-up / (2)take-off / (3)glide-down / (4)glide-down / (5)glide-down / (6) glidedown / (7) take-off
b. (1)glide-down / (2)glide-up / (3)glide-up / (4)glide-down / (5)glide-down / (6) glidedown / (7) glide-up
c. (1)glide-down / (2)take-off / (3)glide-down / (4)glide-down / (5)glide-down / (6) glide-down / (7) glide-up
d. (1)take-off / (2)take-off / (3)glide-down / (4)glide-down / (5)glide-down / (6) glidedown / (7) glide-up
Identify the phenomenon in speech of the underlined parts in the following utterances: (a)
This is broken. (b) Things are cheaper here. (c) For example, you should take regular exercise. Select one or more: a. rhythm b. linking c. pauses d. stress
‘I don’t really agree’. You want to express
your: Chọn một câu trả lời: a. Strong agreement b. Strong anger c. Strong suggestion
d. Strong disagreement
‘I felt that we have to consider the cost’. You want to:
Chọn một câu trả lời: a. Give your opinion
b. Think about another item of the agenda c. Show your approval d. Make an arrangement
In each case, choose the most appropriate response to the suggestion:
How about reducing the price by 15%?
Chọn một câu trả lời:
a. I see what you mean, but surely you know how much we already spend on commercials. Downloaded by Bao Han (baohan36@gmail.com) lOMoAR cPSD| 59943509
b. I’m afraid I can’t agree. Our products are already among the cheapest on the market.
c. That’s a great idea. I think we are focusing on too many segments of the market.
d. Yes, I’d go along with that. But what do we change? The logo? The taste?
In each case, choose the most appropriate response to the suggestion:
I my view, we should devise a new advertising campaign.
Chọn một câu trả lời:
a. That’s a great idea! I think we are focusing on too many segments of the market.
b. I’m afraid I can’t agree. Our products are already aong the cheapest on the market.
c. Yes, I’d go along with that. But what do we change? The go? The taste?
d. I see what you mean, but surely you know how much we already spend on TV commercials.
In each case, choose the most appropriate response to the suggestion:
I think we should license the whole product range.
Chọn một câu trả lời:
a. Maybe, but bear in mind that the ‘Made in Finland label attracts a lot of customers.
b. That’s a great idea! I think we are focusing on too many segments of the market.
c. Mm, good idea. I think it looks rather boring, to be honest.
d. Yes, I’d go along with that. But what do we change? The logo? The taste?
In each case, choose the most appropriate response to the suggestion
Why don’t we aim our product at young people only?
Chọn một câu trả lời:
a. I’m afraid I can’t agree. Our products are already among the cheapest on the market.
b. That’s a great idea! I think we are focusing on too many segments of the market.
c. Yes, I’d go along with that. But what do we change? The logo? The taste?
d. Maybe, but bear in mind that the ‘Made in Finland label attracts a lot of customers. *** T
The following utterance “But the rise of the Western states to build and strengthen
international ties in the aftermath of World War II laid the groundwork for
today’s globalization” has ………………. Case (s) of linking.
Chọn một câu trả lời: a. five b. one
Downloaded by Bao Han (baohan36@gmail.com) lOMoAR cPSD| 59943509 c. seven d. three
The following utterance “International transfer and communication are more
common” has ………………. Case (s) of linking.
Chọn một câu trả lời: a. five b. two c. three d. four
The following utterance “Meeting the requirements, the people from poor
countries try to increase their living standard; consequently, new civilization has
gradually become familiar to them” has ………………. Case (s) of linking. c. three
Chọn một câu trả lời: a. no b. two d. one
The following utterances “The world population has been becoming much closer than they
used to do. For describing this phenomenon at the present time, they use the term: THE ERA
OF GLOBALIZATION” have ………………. case (s) of linking.
Chọn một câu trả lời: a. one b. two c. three d. four (SAI)
The following utterance “Money is thought to be a source of energy for a life” is a
……………….. and uses ……………….. .
Chọn một câu trả lời:
a. positive declarative / low falling tune
b. positive declarative / low rising tune
c. positive declarative / high rising tune
d. positive declarative / high falling tune
The following utterance “The first cause can be “globalization as a consequence of
technological innovation” has ………………. Case (s) of linking. Downloaded by Bao Han (baohan36@gmail.com)