1. Đề vé station
Hello mr bob, my name is phuong anh. Im calling from ABC train station . i just want to
get back to your message. we are sorry to hear that you have a problem with your train
ticket. It could be a problem with our company system or you did not type the name
correctly. However, this is something that we can resolve immediately. I will give you a
new train ticket with a correct name soon via email. To show our good will, we will give
you a voucher of 5% for your next purchase which is attached to the new ticket.
Again my name is anh from… . if you have any questions. Don’t hesitate to call me at
12345. Thank you for choosing my company
2. Công ty cung ứng đồ dùng văn phòng
Hello mr william.my name is phuong anh. Im calling from ABC company. . i just want to
get back to your message.we are sorry about the late delivery. Due to the large volume of
orders, we were unable to pack and ship immediately, which resulted in this delivery
delay.However, on our system, I see that your packed will arrive tomorrow.To show our
good wil, we will give you voucher of 5% for your next order via your email. Again my
name is anh at abc company . if you have any questions. Don’t hesitate to call me at
12345. Thank you for choosing my company 3. H 4.
Hello ms carter.my name is phuong anh. Im calling from ABC company.we are sorry
about the problem with a fax machine. Due to technical reasons, all fax machines
purchased last week are defective. However, this is something that we can resolve
immediately. I will send a repairman to your house tomorrow. To show our good wil, we
will give you voucher of 5% for your next purchase via email. Again my name is anh at
abc company . if you have any questions. Don’t hesitate to call me at 12345. Thank you for choosing my company