Tài liệu Quản lý Nghệ sĩ - 4minutes fancon truth behind the time Hospitality Rider môn Quản trị sự kiện | Trường Đại học Thủ đô Hà Nội

4MINUTES FANCON TRUTH BEHIND THE TIME Hospitality Rider (Version 1)
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Copyright©2024 BE ON CLOUD CO., LTD. = CONTENTS = HOSPITALITY RIDER 1. LOCAL MANPOWER 2. AIRPORT 3. ACCOMODATIONS 4. MEAL
5. GROUND TRANSPORTATION 6. DRESSING ROOM 7. CATERING
8. SECURITY (FOR PROMOTER)
9. SECURITY (FOR SECURITY TEAM)
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Copyright©2024 BE ON CLOUD CO., LTD. HOSPITALITY RIDER 1. LOCAL MANPOWER Role Description QTY Interpreter Tour Manager 1 Show Director 1 Stage Manager 2 Artist / on stage 1 Hospitality + BOC 1 Hospitality crew Dresser / Wardrobe 2 Staff + Runner 2 Stagehand With stage manager 4 Local MC @ Show time 1 Interpreters
• All interpreters must stick to TOUR TEAM ONLY. It is possible that interpreters may work as a
stagehand or runner only when directed by Tour Manager.
• All local assistants and interpreters for Tour Manager and Show Director should be
provided from the beginning of the load-in until the end of the load-out.
• Interpreters for Artist Party should be provided upon Artist’s arrival. It is important
that all local interpreters must be paid workers. Promoter cannot pay workers with
tickets or hire volunteers from Artist fan club.
• All interpreters shall not approach Artists for autographs or photo taking.
• Promoter agrees to provide 6 (six) interpreters who are capable of speaking Thai/
English and the local language.
• Please inform the name and contact no. of each interpreter in advance. Interview for
checking their level is necessary. If the candidates are Thai, local promoter should
interview them in local language, and if the candidates are from local country, Tour
Manager will do the interview through the phone/ online interview.
• Artist interpreter (1) cannot be changed for any reason and will be accompanied with
Artists and Manager at the same vehicle.
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Copyright©2024 BE ON CLOUD CO., LTD.
• Artist interpreter should be able to interpret all official events including press
conferences, media interviews and on stage with Artist during the show.
• Artist and Artist Management team interpreters must know the driver’s mobile phone
no. and arrange the vehicle upon the Artist Management team’s request. 2. AIRPORT
1) Express Check-In/Out (VIP Lane)
Artist and Artist Management team
a. For both arrival and departure of each country, there must be an agreement with
the country’s international airport so that the Artists and designated Artist
Management team can utilize express check-in/out. Names for express check-in
will be advised by Tour Manager. Promoter shall provide express check-in/out
plans two (2) weeks prior to arrival.
b. There should be professional guards inside and outside of the airport to
guarantee the safety of the Artists. If the guards are not allowed inside, the
Promoter shall have airport securities to secure the artist inside of the airport.
c. Promoter should make the artists’ movement shorten at the airport and prepare
the vehicle to be parked at the nearest spot.
d. Promoter should make sure to block the unreasonable demands for artists’
signatures or pictures from the airport side.
e. At least 2 luggage helpers is required for the tour party. Touring Group
a. Promoter must consult with the exit and entry control bureau (the immigration
bureau) to organize an easy way for the touring group to collect and send the cargo and luggage.
2) Transportation from the Airport
a. Promoter should make the artist’s travel as short as possible at the airport and
prepare the vehicles parked at the nearest spot.
b. There should be at least 2 helpers to carry the luggage for costumes and hand
carry devices from Tour Team for both entry and departure of each country.
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Copyright©2024 BE ON CLOUD CO., LTD. 3. ACCOMODATIONS 1) Hotel
a. Promoter agrees to provide the following accommodations for the whole entourage
at 5 stars or above hotel accommodations and be responsible for the cost. The
choice of hotels, total number of rooms, selection of Suites, and other types of
rooms must be agreed upon with Tour manager and subject to change depending on the situation.
b. Fitness center and swimming pool must be ready for the Artists to use even after open hours.
When the Artists wish to go to the fitness center or swimming pool, a security
guard or hotel security must accompany them and secure their safety.
2) Arrival at the Hotel
a. Promoter should be prepared to lead the way to the hotel and respective rooms (or the lift) for the group.
b. The Artist group should be allowed to use the service entrance or an alternate
private access to their floor.
c. There should be professional guards at the hotel to lead the way to the room and
guarantee the safety of the Artist.
d. The hotel’s contact person information should be sent before Tour Manager arrival. 3) Check-In
a. All touring party members must be pre-registered at the hotel. Pre-check-in must
be done when the tour party arrives and all the rooms keys must be ready upon arrival.
b. Upon arrival, an envelope containing a rooming list, keys, hotel map, internet
access codes, and breakfast coupon (if any) should be handed to Tour Manager.
Guest names and room numbers should be clearly printed on the envelopes. Please
use the Rooming list provided by the Tour Manager.
c. Rooming list must be updated with room numbers, and delivered to each room or put together with room keys.
d. All keys should be tested prior to the group’s arrival to ensure that they are in working condition.
e. All rooms should be available for early check-in (breakfast included) and late
check-out depending on flight schedule. Transportation must be prepared for all
crews when coming from/going to the airport regardless of the arrival/departure time of the flight schedule.
This hospitality rider is protected under copyright, any reproduction or redistribution is prohibited.
Copyright©2024 BE ON CLOUD CO., LTD. 4) Rooming
Promoter agrees to provide the following accommodations, supplies, food, and beverages
at Promoter’s sole cost. The choice of hotels and selection of Suites and other types of rooms
must be agreed upon Tour Manager in advance. Tour Manager will assign the rooms.
The information & photos of all room types should be provided to Tour Manager as soon as
the selection of hotel is made. Blue Print of the floor of Artist & Managers should be prepared
10 days prior to the tour group’s arrival. Needless to say, blocking one floor for the whole
entourage will be the best option.
Room lists may never be given to anyone outside the group, including hotel employees other than those specified. group pax type room (s) CEO of BOC 1
suite room < 1 bed room> 1 Artist 8 twin room 4 BOC director 2 twin room 1 Artist Management team 4 twin room 2 Content + Photographer 2 twin room 1 MakeUp Artist + Hair stylist 2 twin room 1 Tour manager/Production manager + stage manager 2 twin room 1 Show director + Playback 2 twin room 1 operator total 23 total 12 additional dancer 2 twin room 1
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Copyright©2024 BE ON CLOUD CO., LTD. Artist Rooming
a. Rooms for Artists – The promoter should check the availability with the hotel
manager first at the hotel selection stage and inform Tour Manager.
b. All the room types for Artist rooms must be the same & artists rooms should be located on the same floor.
c. If above is not possible, Artist rooms must be located on consecutive floors. One (1)
room on each floor must be located with at least two (2) rooms with our entourage
including management, either located right & left side of the artist’s room or in front of the artists’ room.
d. In the case a, b & c, security for Artist must guard the floor while artist are in the
rooms during the day. During the whole night, two (2) guards for a 24 hours Patrol
are required on EACH floor the Artists staying.
e. Artist and tour party’s rooms should be located on the same floor If they cannot be placed on one
floor, please place them one floor below/above the Artists’ rooms.
f. Complimentary internet service, assorted cup noodles, drinks, snacks, and 4 bottles
of spring water should be provided on a daily basis.
g. Artist room must be registered under the alias provided by Tour Manager, do
register their real names. Room numbers must never be given out to callers or visitors.
h. Incoming calls to Artists’ rooms must be blocked.
i. Promoter agrees to provide at least one (1) local security guards or hotel security to
stand by 24 hours on the floor of Artists’ rooms upon arrival until departure.
j. For Artist make-up purposes before promotional events (such as press conferences
& exclusive interviews) one (1) room should be secured as a make-up room, which
can accommodate all artists and hair/make-up crew at the same time. Two (2) full-
length mirrors and three (3) make-up desks with mirrors, three (3) extension cords,
and six (6) adapters should be provided in the make-up room.
k. A blueprint of a hotel is needed in advance to figure out room types on the artist’s floor. Touring Group Rooming
a. Complimentary Internet Service for all the rooms is required, as the high-speed
wireless internet service is crucial for the Touring Group.
b. It is important that breakfast vouchers must be included for each room
c. A secured parking area will be needed for all vehicles at the hotel.
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Copyright©2024 BE ON CLOUD CO., LTD. 5) Check-Out
a. Incidentals for all rooms need to be checked 3 hours before check-out time.
b. All guests will stop by the front desk to settle their incidentals upon check-out individually.
c. Incidentals for Artists and Artist Management Executive’s suites will be settled by the Artist Management side.
d. On the day of departure, there should be at least 2 helpers to carrying the luggage,
costumes and hand carry devices from the production team. 30 minute before leaving, the
helpers should take out the luggage and load in to the vehicles. 4. MEALS
Promoter shall provide meals for all members of Touring Group from arrival until departure
day at Promoter’s sole cost. Both basic meals at the restaurant and venue catering must be
prepared. It is understood that catered meals at the venue for the Touring Group are essential,
especially on rehearsal day and show day when Artists will have meals at the venue. Please
ensure that restaurant meals are advised by Tour Manager are different from catered meals at
the venue and additional meals on rehearsal day and show day(s). A detailed meal plan for the days is essential.
a. Breakfast should be provided for all parties at the hotel. Time and location should be informed to Tour Manager.
b. The touring group may have an additional lunch and dinner on the departure date
depending on the flight schedule. Then all the meals should be provided for the
touring group at a Promoter expense.
c. The entire menu should be provided in advance. 1) General Meals Artist Party
a. Breakfast voucher must be included for each hotel room.
b. If the Artists do not have enough time for a meal at the hotel, proper food boxes
should be prepared at a promoter’s expense.
c. Artist Party will have catered meals at the venue on rehearsal day and show day(s) depending on the schedule.
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Copyright©2024 BE ON CLOUD CO., LTD. Touring Group
a. Breakfast must be included in each hotel room.
b. If the hotel does not offer breakfast services or unable to serve breakfast due to
externalities, promoter should consider alternate dining establishments within 5-10
min walking distance from the hotel. The choice for the restaurants and menu
should be discussed with Tour Manager in advance.
c. If there are no proper restaurants near the hotel within 5-10 min walking distance,
the Promoter shall book restaurants with round-trip transportation for each meal.
All restaurants for lunch and dinner must be confirmed by Tour Manager in advance.
d. Touring Group will have catered meals or lunch boxes at the venue from the load-in and
until load-out, depending on the schedule. Catered meals for the Touring Group should be
provided on the rehearsal day and the show day(s). 2) Venue Catering
Artist Party & Artist Management team
a. On the rehearsal day and the show day, the Artists, Artist Party and Artist Management
team will have lunch and dinner at the venue. Proper preparation shall be needed.
b. Every menu for the meals should be discussed with Tour Manager in advance. Touring Group
a. From the beginning of load-in to load-out, catered lunch, and dinner for Touring Group shall be served at the venue.
b. Previous discussion and confirmation on all menus with Tour Manager are required.
c. In case it is not possible to have catered food for every meal, serving lunch boxes could
be a substitution. However, on the rehearsal day and the show day, catered meals are
essential as the Artists will have meals at the venue, depending on the schedule. All
Touring Group shall have catered meals at the venue on the rehearsal day and the show day.
3) Additional Meals Late Night Dinner
a. Promoter agrees to provide late night dinner on rehearsal day and after show dinner on
the show day for the Artists and Touring Group with round-trip transportation. Thai
Restaurant is preferable, and all restaurants must be confirmed by Tour Manager in advance.
b. Load-out food for the Touring Group shall be provided and can be a local take-out menu, or a
kind of fast food will be appreciated. Previous discussion with Tour Manager is needed.
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Copyright©2024 BE ON CLOUD CO., LTD.
5. GROUND TRANSPORTATION
Promoter agrees to provide adequate and suitable transportation for Artists and all Touring
Group from arrival till departure.
a. All drivers should carry mobile phones. Please inform drivers’ name and mobile
phone numbers to Tour Manager in advance. All drivers are restricted to use cell
phones for any private reason while driving and shall not approach Artists for autographs or photo taking.
b. All the vehicles shall be available at all times from the Touring group. The
promoter should reserve a specific place to park both at the hotel and the airport
to prevent any inconvenience caused by failure for parking.
c. Promoter agrees to provide at least 2 helpers to help load and unload luggage at the airport and the hotel.
1) Vehicle Distribution
All vehicles shall have their label on the front window except for Artiste’s vehicles. Bottles
of water and tissues should be prepared for the artist’s vehicles. Distribution Type Remarks
- exclusive use of an Artist, a manager, and an Artists + Artist Management + Artist Translator.
1 BOC team + make up & hair 2 Vans stylish
- shall have a dark tinted window or draped with a curtain
exclusive use of Tour manager + Show director Tour manager + Show director + Live Nation Representative 2 + stage manager + Playback 1 Van operator + dancer
**24 hours on call (in case of all emergencies) 3 Luggage
2 pickup trucks For 40 luggage
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Copyright©2024 BE ON CLOUD CO., LTD. 6. DRESSING ROOM 1) Composition
Artists, Wardrobe, BOC, Tour team, Dining room 2) General Request
a. Photos of each dressing room need to be provided to Tour Manager 3 weeks before the event.
b. Dressing room should be set up 3 hours before the rehearsal besides the Tour team
office. The Artist Management team and Tour team office room should be prepared
from the beginning of the load in until the end of the load out.
c. Each room should be locked, and the keys should be provided to Tour Manager.
d. If the cooling/heating system is not working properly, additional fan/heater must be provided in each room.
e. Air conditioner/heater needs to be turned on 1 hour before artists’ arrival on both
rehearsals and show day. By the time artists arrive at the venue, the temperature of
the venue should be pleasantly adjusted.
f. During the event, all the light from backstage should be turned off.
g. Internet Service for all dressing rooms is an integral part. At least 2 internet lines are needed.
For the artist’s and tour team rooms, wireless internet is required. Please advise us in
advance of any passwords required.
h. Please prepare enough water, and towels on the right and left sides of stage and FOH
area for staff and artists before rehearsal.
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Copyright©2024 BE ON CLOUD CO., LTD. Who’s Items
- This room should be directly adjacent to toilet and shower facilities with hot/ cold
running water would be appreciated.
- two (2) end tables, one(1) coffee table
- two (2) three-seater couch, two(2) one-seater couch
- four (4) tables, ten(20) chairs Artists - two (2) full-length mirror
- two(2) makeup desk w/ mirror
- one(1) trash can with a trash bag - one(1) humidifier
- four (4) clothes rack with 15 hangers for each (with wheels to be moveable) - one(1) cooler box w/ice
- thirty(30) 40cm x 80cm sized white towels per day(should be clean with no fluff)
- two(2) tissues /two(2) wet tissues
- four(4) extension cords with multi 220V outlets
- power transformer (if needed)and five(5) adaptors
- one(1) ice tray with edible ice
- one(1) electronic kettle, one(1) coffee maker - two(2) hand sanitizer gel - one(1) sanitizer spray
- three(3) tables, ten(10) chairs - two(2) iron with iron board - two(2) steamers Wardrobe
- four(4) extension cords with multi 220V outlets
- power transformer (if needed)and five(5) adaptors
- thirty(30) 40cm x 80cm sized white towels per day (should be clean with no fluff)
- three (3) full-length mirror
- two(2) makeup desks w/ mirror
- six(4) clothes rack with 20 hangers for each (with wheels to be moveable) - one(1) hand sanitizer gel - one(1) sanitizer spray
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Copyright©2024 BE ON CLOUD CO., LTD. - five(5) large table - twenty(20) chairs
- three (3) tissues / three (3) wet tissues / three(3) toilet papers (per day)
- ten(10)extension cords with multi 220V outlets
- power transformer (if needed) and ten(10)adaptors Tour team
- water purifier (if not, coffee pot can be possible for hot water) - one(1) cooler box w/ice
- one(1) trash can with a trash bag
- first-aid medicine w/bandage
- printer and photocopy machine with enough paper and ink cartridge
- basic stationery (pen, knife, scissors, tapes, glue, paper)
- one(1) ice tray with edible ice - one(1) electronic kettle - two(2) hand sanitizer gel - two(2) sanitizer spray
- two(2) tables, six(6) chairs
- one(1) trash can with trash bag BOC
- one(1) tissues /one(1)wet tissue
- four(4) extension cords with multi 220V outlets
- power transformer (if needed)and five(5) adaptors - one(1) hand sanitizer gel - one(1) sanitizer spray
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Copyright©2024 BE ON CLOUD CO., LTD. Dining Room
- plastic cups, paper cups, and plastic gloves
(for Artists and - four (4) tissues/ four (4) wet tissues/ four(4) toilet papers Tour team)
- one(1) water purifier (if not, a coffee pot should be placed for hot water)
- large table for meals (covered with white linen table cloth) and chairs
- two(2) electronic kettles, two(2) coffee makers - one(1) hand sanitizer gel
- one(1) sanitizer spray (Shall put it on every table) - 6m x 3m booth
- Booths have to be black. If not, it must be covered with black clothes.
- Electricity must be available. At least three (3) different electricity lines should
be drawn from different places because hair dryers consume lots of electricity.
- three(3) tables with white or black linens, six(6) chairs
- one(1) trash can with trash bag Quick Change Booth
- one(1) tissue /one(1) wet tissue (2 booth = stage right x
- four(4) extension cords with multi 220V outlets (Please provide enough of it) 1 and stage
- power transformer (if needed)and three(3)adaptors left x 1)
- one(1) light installed with a switch - one(1) cooler box w/ice This list is - two(2) full-length mirror equipment per booth
- one(1) makeup desk w/ mirror
- three(3) clothes rack with 10hangers for each (with wheels to be moveable)
- thirty(30) 40cm x 80cm sized white towels per day (should be clean with no fluff/per day) - two(2) fans - one(1) hand sanitizer gel - one(1) sanitizer spray - two(2) fans
Right/Left Wings of Stage - fifty (20) towels
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Copyright©2024 BE ON CLOUD CO., LTD. 7. CATERING
1) General items for all the rooms
a. Full coffee & tea service with all necessary items: electronic kettle, coffee maker,
quality coffee, coffee filters, sugar, cream, sweetener, instant coffee, hot chocolate, and assorted tea selection.
b. A selection of candies, chewing gums, chocolate bars, chips, nuts
c. Napkins, paper napkins, coffee mugs, plates, regular water glasses, plastic cups,
plastic tea spoons, and plastic gloves.
d. Catering items should be replaced on a daily basis.
e. All the drinks should be placed neatly, not as a whole in boxes. Who’s Items
- Four (4) dozens of small bottles(500ml) cool spring water
- two(2) fruit baskets (incl. bananas, grapes, strawberries) Artist - ten(10) Gatorades
- ten(10) assorted sodas (Cokes and Sprites, etc) - twenty(20) Red Bulls
- ten(10) assorted fresh fruit juice - ten(10) cup noodles
- one(1) box or bag of regular straws
- one(1) bag of clean edible ice cubes
- two (2) dozens of small bottles(500ml) of cool spring water - ten(10) Gatorades BOC
- ten(10) assorted sodas (Cokes and Sprites, etc) - two (2) snack basket
- ten (10) assorted fresh fruit juice
- three (3) dozens of small bottles(500ml) cool spring water - twenty(20) Gatorades
- twenty(20) assorted sodas (Cokes and Sprites, etc) Tour team - twenty(20) Red Bulls
- twenty(20) assorted fresh fruit juice - twenty(20) cup noodles
- one(1) bag of clean edible ice cubes
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- enough number of food should be served and replenished on a daily basis Dining Room
- light meals like instant noodle/sandwiches/snacks (for Staffs and Artists)
- canned drink (enough amount of coffee, juice, energy drink, soda)
- bottles of cool waters (500ml) / fresh fruits
8. SECURITY (For Promoter)
The promoter has the sole responsibility for security and the safety of all audience, guests
and contractors for the duration of Artist Show. Promoter shall warrant and guarantee proper
security at all times to ensure the safety of Artist, quests, equipment and audience. Promoter
must make sure that security personnel is all paid employees; not the workers to gain free entry
to the show and to be doubled as stagehands. 1) Security Staff
a. As mentioned in 2-1) c-f, it is crucial for Promoter to encourage security (or airport
security) to guarantee Artists’ safety, inside & outside of the airport, not to be
touched or too much exposed to others. Barricades are essential to secure the artist
route to vehicles. If not Barricades can not be used, local security suggest the best way
out of the airport to Tour Manager.
b. Promoter should provide security plan for the artist 2 weeks in advance, considering all
the Artist Logistics. Artist should be accompanied by securities at the airport, hotel and venue.
c. The plan should show the related information such as no. of security, Artist’s
movement and all the pictures of the place where the Artists are expected to visit.
d. At the hotel, Promoter should provide at least 2 local security guards to stand by 24
hours on the floor of the Artists’ rooms upon arrival until departure.
e. At the venue, Promoter, Tour Manager and Security Head should meet regarding venue
security issues before rehearsals.
f. If there are any illegal ticket sellers or unofficial merchandise sellers outside of the
venue, it is the Promoter and security’s responsibility to have them leave the venue. 2) TOUR Passes
a. Artist and All tour team have their own passes. Tour Manager will send the photo of TOUR passes to
local promoter before arriving.
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b. TOUR Passes details - Allowed everywhere at the venue. i. Artist = Artist ii. AAA = All Touring Group
c. These 2 (two) types of TOUR passes are only for the Touring Group and cannot be
provided to local team members. There will be some restriction on approaching some areas without those passes.
d. No other passes except for Artist and AAA passes will be allowed to access Artist dressing rooms.
e. There should be separate passes for translators. The passes for translators provide by local.
f. Passes should be used since Rehearsal until the end of the show. 3) Venue
a. Mojo or Barricade: There must be barricade installed as below. If there is any standing
area, mojo barricade must be used instead of normal fences.
b. There should be enough guards at the venue to guarantee the safety of people as well
as the Artists. All the areas should be secured by barricades.
c. Security areas: Appropaite securitiy must be in placed to control the audience as they
usually act more frantically than in other shows. Security shall protect and secure all
areas within in the venue, including but not limited to the following ; i. All dressing room areas ii. All catering areas iii. Stage areas iv. FOH Mix areas
v. Equipment access and storage areas
vi. Trucks and any areas where show vehicles will be parked
vii. Standing areas (especially)
d. During sound check & rehearsal, the local security must ensure that the venue is kept
clear of all nonessential working personnel from the starting time of stage set up to the
opening of the doors, especially sound check & Artist’s rehearsal.
e. First aid and medical staff must be on stand by before the show.
f. Dangerous items such as explosives, knives, cans, glass bottles, etc. is not allowed inside the venue.
g. During the show, it is not allowed to take any pictures or video. Especially specialized
filming equipment to be confiscated by security, except for the official photographers.
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h. Promoter shall protect and secure all of Artist’s personnel and belongings, both owned
and rented for the tour, in all areas.
9. SECURITY (For Security) 1. Introduction
Security and audience safety is an integral part of any successful show(s). Promoter should
ensure that all parties involved in the show(s) have received a copy of this section of the Rider,
read and clearly understood it.
a. Promoter has the sole responsibility for security and the safety of all audience, guests
and contractors for the duration of the Show(s).
b. Promoter shall warrant and guarantee proper security at all times to ensure the safety
of Artist, Tour’s personnel, its guests, equipment and audience.
c. Communication between the venue staff/ security/ Promoter is essential. Therefore,
any decisions that might affect the security or safety of the Artists, crew, equipment or audience must be addressed.
2. Authority and Communication
This is a material clause of this rider, Artists will not perform if security arrangements are
deemed to be unsafe to Person and property of Tour.
a. All securities assigned to protect Artist, their personnel and equipment shall receive
advisement from Tour Manager and is responsible until tour personnel and equipment leave the venue.
b. Tour Manager, Production Manager, Tour Coordinator reserve the right to dismiss or
replace any security personnel that it deems incapable of performing their duties. 3. Security Staff 3-1) Security Company
a. All security companies involved in Artist’s performance must be reputable
contractors who have experience and competency in security and management strategies.
b. All security personnel must be paid employees not working to gain entry to the
show and must not double as stagehands.
3-2) Security Personnel
a. There should be a clear and defined command structure within the organization
with the necessary supervision, information and instructions for all staff involved with the concert.
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b. All security personnel must be hired specifically for security purposes and be at
least eighteen (18) years of age.
c. A confirmation of final numbers of security staff on site and any shortfalls in
numbers of staff should be reported to Tour Director.
d. At no point should security employees solicit autographs and/or souvenirs from Artists.
e. All security personnel are required to wear identical outfit, (T-Shirts/ Polo Shirts/
Jackets etc.) signifying their statue as security personnel.
f. All security personnel must be un-armed, including and not limited to firearms,
knives, handcuffs, or any other dangerous weapons unless specified by Tour Manager.
g. All security personnel should possess a working flashlight which is not to exceed 8’ in
length. Under no circumstances is a flashlight to be used as a weapon.
h. Please provide sufficient trained security staff to cover all usual areas of the venue,
from 30mins before doors until all members of the public have exited the building.
i. No member of the audience will, at any time, be man handled. In the event of
unreasonable force or manhandling by any security personnel upon members of the
public being observed by Artists or Touring Group, with full rights and authority,
will demand immediate dismissal or replacement of responsible security personnel. 3-3) Security areas
Promoter shall protect and secure all of Artist’s personnel and their belongings, both
owned and leased for the tour, in all areas, including ; i. All dressing room areas ii. All catering areas iii. Stage areas iv. FOH Mix areas. v.
Equipment access and storage areas vi.
Trucks and any areas where show vehicles will be parked Hotel and Airport
3-4) Backstage/Stage (# to be discussed)
These positions must be covered 15 minutes prior to doors ; 4 x barricade pit crew
2 x securities at FOH positions when public in venue
1 x security at all access points into the backstage area
2 x security on either side of the stage controlling access points
1 x security at doors to Artist dressing room at all times when Artist is on site
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4. Passes (# to be discussed)
a. No local team members are allowed to have the Artist and AAA passes. Any additional
distribution of passes must be discussed with Tour Manager.
b. No other passes except for Artist, AAA passes will be allowed to access backstage area.
It is agreed that the total number of passes could be flexible depending on each show.
c. All passes must be printed in full color and be laminated. Passes can be replaced with
sticker type but laminated type is preferred.
d. Promoter shall supply valid passes for their personnel, venue staff, local security personnel, media and press.
e. Every person regardless of stature must wear a pass at all times.
f. No passes other than those issued by Promoter will allow any admittance or privilege to
any person. Under no circumstances shall working passes be given to Promoter guests.
g. No person may access the stage or barricade areas unless authorized to do so by
Touring Group’s representative.
h. No uninformed security or Police are to patrol, or to be present in stage or barricade
areas during Artist’s performance. These areas should be protected by local security personnel only.
5. Day of Show Security Meeting
a. The head of the venue security should be available for a security meeting/ briefing two
(2) hours prior to the opening of the doors.
b. Promoter representative with a translator who can speak Thai/or English and local language.
6. Sound Check & Rehearsal
a. The local security will ensure that the venue is kept clear of all non-essential working
personnel from the starting time of stage set up to the opening of the doors, especially sound
check & Artist’s rehearsal.
b. Tour Manager will inform Promoter and Venue Security of sound check times. 7. Public Admission
Promoter is responsible for posting signs, explaining all Non-Permitted Items, in full view at
each and every spectator entrance. These signs must be unmistakable and international in their design.
7-1) Non-Permitted Items
- Audio or Video Recording Devices
- Professional Photographic Equipment
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