17:51, 09/01/2026
Unit-7: Discussion on Suitable Location for the New Cycle Factory - Studocu
Unit 5: Stressful situations
A: Good afternoon everyone, as you know, our company has recently expanded
very fast, causing high levels of stress among staff. So, today we held a meeting
to find out the reasons why staff are so stressed and what could be done to solve
the problem. OK everyone, let's begin, shall we? Who started first? B, what do
you think?
B: In my opinion, the influence of working hours is working hours, the company
has recently expanded very fast, so staff have to work 40 hours/week; besides,
there are many staff who have to work overtime to meet the deadline.
A: So do you have solutions to this problem?
B: I think we will solve it by reducing working hours, that will make them feel
more comfortable and to keep the job done well, our company should recruit
more staff in departments that are lack of human resources such as Sales and
Marketing.
D: Good point! I totally agree with B. And I have a suggestion that we should
hire a consultant, because I have received a lot of complaints from our staff.
A: But in what areas will we hire a consultant?
D: We will hire a psychological consultant, our staff is currently under pressure,
a psychological consultant will help staff understand their problems and offer
appropriate ways to relieve the stress suitable for each person.
C: It sounds pretty good, but in addition to the pressure from work, I find our
staff are also very stressed when working with the new marketing director.
B: Oh really? I thought the new director had to be very energetic and
enthusiastic.
C: I think so, but actually he is very prissy, the staff are afraid to work with him
because he is always critical and never praises anyone.
D: yeah, working in a stressful environment is really hard for everyone, they feel
tired and reduces work productivity.
B: Hmm, This can’t be helped by a psychologist consultant, have you thought of
a solution?
C: In my opinion, this should be left to the Head of HR Department because you
are highest ranked person here, you should invite the Marketing director to
17:51, 09/01/2026
Unit-7: Discussion on Suitable Location for the New Cycle Factory - Studocu
dinner and you can subtly tell him not to be strict with staff, and can praise them
more, motivating praise helps staff to be more enthusiastic to work.
A: That’s a good idea! Hmm, does anyone have any other ideas?
D: maybe.. no.
A: Okay, so I will summarize the solutions we’ve agreed on: The first is to
reduce working hours, the second is to hire more staff, the third is to hire a
consultant and finally I’m going to meet the marketing manager to negotiate.
hmm Does anyone have any questions? Okay, I think we can close the meeting
now.
BCD: yeah.
Unit 6: Corporate entertaining
A: Good afternoon, everyone has arrived now, so let’s get started. As we all
know the international conference is coming up so today we are here to discuss
and choose the most suitable hotel to host our guests. We currently have 4
suggested hotels, so which one should we choose?
B: I choose Seagreen Hotel in Florida, because it’s a beautiful seafront hotel,
conference room with a capacity of 200 people, 2 meeting rooms and large
lounge. There is small bedrooms with a direct view of the sea, with comfortable
and modern furniture. Especially itshave Olympic-sized swimming pool. The
price per participant is $2,200 including meals and all entertainment. It takes
about half part an hour from the airport to the hotel, but there is no shuttle
service.
C: I think your idea is quite good, but if our guests after taking a long flight and
do not have a shuttle service, it’s inconvenient. So I suggest to go to the
Steffanberg Hotel – a modernized castle in rural area Sweden, because
according to the marketing team’s report the number of people choosing their
preferred location in the rural area account for 35% - the highest, although
200km from Stockholm airport, they have hotel shuttle bus service, conference
room with capacity of 150 people, comfortable bedroom and well-equipped
classic furniture but not have mini bar. The price is $3,600 per participant.
A: Steffanberg Hotel is a bit small in my opinion, why don’t we choose the
Porte Ouverte Hotel in Monaco, it’s located on a hill overlooking the city and
17:51, 09/01/2026
Unit-7: Discussion on Suitable Location for the New Cycle Factory - Studocu
only takes 10 minutes to reach the palace and the beach. Very large conference
with modern equipment, beautiful bedrooms with many award-wining designs.
Besides, here is an international cuisine restaurant, which can serve many guests
from abroad. The price is a bit high at $4,000 but I think it’s totally worth it.
D: I see that we don’t need a conference room that is too large, so I recommend
Bamboo Conference center in Macau, because it’s in the city center, it’s only 40
minutes away from the airport and of course there is a service shuttle by taxi and
bus. Conference facilities and 8 meeting rooms, spacious and luxurious
bedrooms and especially free mini bar. The entertainment area are only 5
minutes away from the hotel, and many types of entertainment around the hotel.
For just $3,100 including meals and 2 guided tours, it’s a bargain.
B: It’s hard to choose, almost every hotel has good points and bad points.
C: So let’s try to vote by rank, from 1 to 4, 1 is the most suitable hotel, and 4 is
the least suitable
A: Sound great, so everyone, please give your opinion, I will say first, in my
opinion, 1 is Steffanberg hotel, 2 is Bamboo conference centre, 3 is Seagreen
Hotel and 4 is Porte Ouverte Hotel
B: I choose Bamboo conference conference centre is number 1, 2 is the
Seagreen Hotel, 3 is Porte Ouverte Hotel and finally is Steffanberg hotel
C: In my opinion, the most suitable is the Bamboo conference conference and
the least suitable is Porte Ouverte Hotel.
D: I agree with C, but the hotel that is least suitable is Steffanberg hotel because
it’s too far from the airport.
A: okay, so the final vote results, Bamboo conference conference centre is the
most suitable place to hold this conference. Anyone else have any questions ?
B: hmm.. maybe no
A: I think we can close the meeting now. Thanks for your contributions.
17:51, 09/01/2026
Unit-7: Discussion on Suitable Location for the New Cycle Factory - Studocu
Unit 7: Decide suitable country for the new cycle factory
A: Hello everyone. As you know, our company planned to expand in Europe
and South-East Asia. To do this, we have decided to build factory in an overseas
country. So, we are here today to decide which country is the most suitable
location for the new cycle factory. Any suggestion?
B: In my opinion, I think we should choose country A. The import tax on cycle
components is 8%. This is an advantage because our company will be imported
almost components. Although it is frequent traffic jam, it has a good rail
network. Also, it has new international airport so the transport is not too
difficult. And more than that the government will contribute 30% towards the
cost of a new factory.
C: I think I don't agree with you. I can see that country A has some advantages,
but it also has disadvantages like the business tax on annual profits is 22%, it
quite high and it has political problems
D: Yeh, I agree with C. Country A is not a suitable location.
A: Do you guys have any suggestions?
C: Why don't we choose country C? It has several mountains in the north, flat in
coastal arears. Although the import tax on cycle components is high but the
business tax on annual profits is just 15%. Also, it has a good transport around
the main seaports, small but well-managed airport. About the labour, it has
plenty of skilled labour available.
D: I think country C is not a good place to choose. I can see some disadvantages
like the import tax on cycle components is the highest of the four countries. The
road network needs a lot of investment, and I see that there is a strong protest
movement against international companies so we may not get much profit.
B: That’t right. I have the same thoughts as D.
A: So D, which country do you think is the most suitable?
D: For me country D is the most suitable location. Country D is geographically
diverse including mountains, hills and flatplands so we can sell all four types of
bicycles. The import tax on cycle components is the lowest only 5%. Transport
here is very convenient to transport with modern, well-functioning airports and
the government has a five-year programme to improve transport system. About
the labour, country D has a large supply of unskilled workers who used to work
17:51, 09/01/2026
Unit-7: Discussion on Suitable Location for the New Cycle Factory - Studocu
long hours. Also, if we decide to expand here, we will get profits tax free for the
first three years after building the factory.
C: It seems that country D is the most suitable location.
B: I'm not sure about that. I think the environmental issues are quite important
but there are serious problems with air and water pollution in country D.
A: What about country B? Both the business tax on annual profits and the
import tax on cycle components is the most stable. About the transport, it has
international airport, two modern seaports, a fully integrated road and rail
network, this is really convenient. The country has a stable government and they
are generous tax credits for building new factories.
D: In the last two years, sales revenue of mountain bicycles is increasing but
country B has no mountains so we can’t sell this type of bicycle. Moreover, the
modern seaports have high charges for handling goods.
C: Country B is quite suitable, but I think country D is more suitable.
B: I think so too.
A: Okay. So we decide to choose country D, right?
B, C, D: Yes.
A: Ok. I will report to the CEO. If there any changes I will notify you later.
Thanks for all your suggestions. Goodbye.
B, C, D: Goodbye.
Unit 8: Marketing
A: Hello everyone. As you know about our product, the boots sold well, but the
jacket fell below its sales target. So, we are here today to discuss what should
we do to improve sales. There are 4 sections that we will discuss: product, price,
promotion and place. First, we will talk about the product. Any suggestion?
B: In my opinion, the quality and the material of the jacket is really good. But
some details are too much such as 14 pockets. So I think we should reduce the
number of pockets on the jacket.
C: I agree with you. And I think that we should do more fashion and colorful
designs. We only have 2 colors black and red so it is better if we make more
17:51, 09/01/2026
Unit-7: Discussion on Suitable Location for the New Cycle Factory - Studocu
colors such as blue, yellow, purple, gray... or we can make products with colors
that are trending now.
D: I couldn't agree with you guys more. Besides that, I heard some customers
have responded that the zipper is awful, it takes a long time to zip up so from my
point of view, we should change the zipper.
A: What about the size? What do you guys think if we survey to make more
sizes instead of two sizes?
B: That’s a good idea.
C, D: Yeh, that’s a good point.
A: Ok. Now we will talk about the price. Is the price correct? If not, what should
it be?
B: I’m not sure about the price. It's quite cheap. Why don't we increase from
$110 to $200?
C: I’m afraid that I don't agree with you. That price is a bit high. I think we
should just raise it to 150$.
D: I think raising prices is not a good idea. The current price is very stable
already. I think the low price will attract more customers. Don't people usually
like cheap and quality products, do they?
B: You’re right.
C: Hmm. It sounds reasonable.
A: Ok, so we decided not to raise the price, right?
B, C, D: Yes.
A: Ok. What do you think about the promotion? Does it need to change
anything?
B: The Internet is now very popular and used by a lot of people, so I think we
should advertise on social networking sites like facebook, instagram, twitter...
This will help the product's recognition better.
C: For me, we can advertise on TV, hand out flyers or do email marketing.
D: I’m with you guys on that. In addition, the delivery is quite slow so we
should change that.
17:51, 09/01/2026
Unit-7: Discussion on Suitable Location for the New Cycle Factory - Studocu
A: Ok, I got it. Finally is about the place. Do you have any suggestions?
B: I think our company should open its own store to sell the products that the
company produces.
C: I take your point. I recommend that we should sell our jacket not only in
upmarket department stores but also on our website and shopping channels.
Nowadays, people prefer shopping online than going to the stores.
D: That's just what I was thinking. Sales sites like shopee or lazada are also very
popular. So we can sell our products on these sites.
A: OK, I have got all your amazing idea. That’s very helpful. I will summarize
and write an email to the CEO about it. Thanks for all your suggestions.
Goodbye.
BCD: Goodbye.
17:51, 09/01/2026
Unit-7: Discussion on Suitable Location for the New Cycle Factory - Studocu

Preview text:

17:51, 09/01/2026
Unit-7: Discussion on Suitable Location for the New Cycle Factory - Studocu
Unit 5: Stressful situations
A: Good afternoon everyone, as you know, our company has recently expanded
very fast, causing high levels of stress among staff. So, today we held a meeting
to find out the reasons why staff are so stressed and what could be done to solve
the problem. OK everyone, let's begin, shall we? Who started first? B, what do you think?
B: In my opinion, the influence of working hours is working hours, the company
has recently expanded very fast, so staff have to work 40 hours/week; besides,
there are many staff who have to work overtime to meet the deadline.
A: So do you have solutions to this problem?
B: I think we will solve it by reducing working hours, that will make them feel
more comfortable and to keep the job done well, our company should recruit
more staff in departments that are lack of human resources such as Sales and Marketing.
D: Good point! I totally agree with B. And I have a suggestion that we should
hire a consultant, because I have received a lot of complaints from our staff.
A: But in what areas will we hire a consultant?
D: We will hire a psychological consultant, our staff is currently under pressure,
a psychological consultant will help staff understand their problems and offer
appropriate ways to relieve the stress suitable for each person.
C: It sounds pretty good, but in addition to the pressure from work, I find our
staff are also very stressed when working with the new marketing director.
B: Oh really? I thought the new director had to be very energetic and enthusiastic.
C: I think so, but actually he is very prissy, the staff are afraid to work with him
because he is always critical and never praises anyone.
D: yeah, working in a stressful environment is really hard for everyone, they feel
tired and reduces work productivity.
B: Hmm, This can’t be helped by a psychologist consultant, have you thought of a solution?
C: In my opinion, this should be left to the Head of HR Department because you
are highest ranked person here, you should invite the Marketing director to 17:51, 09/01/2026
Unit-7: Discussion on Suitable Location for the New Cycle Factory - Studocu
dinner and you can subtly tell him not to be strict with staff, and can praise them
more, motivating praise helps staff to be more enthusiastic to work.
A: That’s a good idea! Hmm, does anyone have any other ideas? D: maybe.. no.
A: Okay, so I will summarize the solutions we’ve agreed on: The first is to
reduce working hours, the second is to hire more staff, the third is to hire a
consultant and finally I’m going to meet the marketing manager to negotiate.
hmm Does anyone have any questions? Okay, I think we can close the meeting now. BCD: yeah.
Unit 6: Corporate entertaining
A: Good afternoon, everyone has arrived now, so let’s get started. As we all
know the international conference is coming up so today we are here to discuss
and choose the most suitable hotel to host our guests. We currently have 4
suggested hotels, so which one should we choose?
B: I choose Seagreen Hotel in Florida, because it’s a beautiful seafront hotel,
conference room with a capacity of 200 people, 2 meeting rooms and large
lounge. There is small bedrooms with a direct view of the sea, with comfortable
and modern furniture. Especially itshave Olympic-sized swimming pool. The
price per participant is $2,200 including meals and all entertainment. It takes
about half part an hour from the airport to the hotel, but there is no shuttle service.
C: I think your idea is quite good, but if our guests after taking a long flight and
do not have a shuttle service, it’s inconvenient. So I suggest to go to the
Steffanberg Hotel – a modernized castle in rural area Sweden, because
according to the marketing team’s report the number of people choosing their
preferred location in the rural area account for 35% - the highest, although
200km from Stockholm airport, they have hotel shuttle bus service, conference
room with capacity of 150 people, comfortable bedroom and well-equipped
classic furniture but not have mini bar. The price is $3,600 per participant.
A: Steffanberg Hotel is a bit small in my opinion, why don’t we choose the
Porte Ouverte Hotel in Monaco, it’s located on a hill overlooking the city and 17:51, 09/01/2026
Unit-7: Discussion on Suitable Location for the New Cycle Factory - Studocu
only takes 10 minutes to reach the palace and the beach. Very large conference
with modern equipment, beautiful bedrooms with many award-wining designs.
Besides, here is an international cuisine restaurant, which can serve many guests
from abroad. The price is a bit high at $4,000 but I think it’s totally worth it.
D: I see that we don’t need a conference room that is too large, so I recommend
Bamboo Conference center in Macau, because it’s in the city center, it’s only 40
minutes away from the airport and of course there is a service shuttle by taxi and
bus. Conference facilities and 8 meeting rooms, spacious and luxurious
bedrooms and especially free mini bar. The entertainment area are only 5
minutes away from the hotel, and many types of entertainment around the hotel.
For just $3,100 including meals and 2 guided tours, it’s a bargain.
B: It’s hard to choose, almost every hotel has good points and bad points.
C: So let’s try to vote by rank, from 1 to 4, 1 is the most suitable hotel, and 4 is the least suitable
A: Sound great, so everyone, please give your opinion, I will say first, in my
opinion, 1 is Steffanberg hotel, 2 is Bamboo conference centre, 3 is Seagreen
Hotel and 4 is Porte Ouverte Hotel
B: I choose Bamboo conference conference centre is number 1, 2 is the
Seagreen Hotel, 3 is Porte Ouverte Hotel and finally is Steffanberg hotel
C: In my opinion, the most suitable is the Bamboo conference conference and
the least suitable is Porte Ouverte Hotel.
D: I agree with C, but the hotel that is least suitable is Steffanberg hotel because
it’s too far from the airport.
A: okay, so the final vote results, Bamboo conference conference centre is the
most suitable place to hold this conference. Anyone else have any questions ? B: hmm.. maybe no
A: I think we can close the meeting now. Thanks for your contributions. 17:51, 09/01/2026
Unit-7: Discussion on Suitable Location for the New Cycle Factory - Studocu
Unit 7: Decide suitable country for the new cycle factory
A: Hello everyone. As you know, our company planned to expand in Europe
and South-East Asia. To do this, we have decided to build factory in an overseas
country. So, we are here today to decide which country is the most suitable
location for the new cycle factory. Any suggestion?
B: In my opinion, I think we should choose country A. The import tax on cycle
components is 8%. This is an advantage because our company will be imported
almost components. Although it is frequent traffic jam, it has a good rail
network. Also, it has new international airport so the transport is not too
difficult. And more than that the government will contribute 30% towards the cost of a new factory.
C: I think I don't agree with you. I can see that country A has some advantages,
but it also has disadvantages like the business tax on annual profits is 22%, it
quite high and it has political problems
D: Yeh, I agree with C. Country A is not a suitable location.
A: Do you guys have any suggestions?
C: Why don't we choose country C? It has several mountains in the north, flat in
coastal arears. Although the import tax on cycle components is high but the
business tax on annual profits is just 15%. Also, it has a good transport around
the main seaports, small but well-managed airport. About the labour, it has
plenty of skilled labour available.
D: I think country C is not a good place to choose. I can see some disadvantages
like the import tax on cycle components is the highest of the four countries. The
road network needs a lot of investment, and I see that there is a strong protest
movement against international companies so we may not get much profit.
B: That’t right. I have the same thoughts as D.
A: So D, which country do you think is the most suitable?
D: For me country D is the most suitable location. Country D is geographically
diverse including mountains, hills and flatplands so we can sell all four types of
bicycles. The import tax on cycle components is the lowest only 5%. Transport
here is very convenient to transport with modern, well-functioning airports and
the government has a five-year programme to improve transport system. About
the labour, country D has a large supply of unskilled workers who used to work 17:51, 09/01/2026
Unit-7: Discussion on Suitable Location for the New Cycle Factory - Studocu
long hours. Also, if we decide to expand here, we will get profits tax free for the
first three years after building the factory.
C: It seems that country D is the most suitable location.
B: I'm not sure about that. I think the environmental issues are quite important
but there are serious problems with air and water pollution in country D.
A: What about country B? Both the business tax on annual profits and the
import tax on cycle components is the most stable. About the transport, it has
international airport, two modern seaports, a fully integrated road and rail
network, this is really convenient. The country has a stable government and they
are generous tax credits for building new factories.
D: In the last two years, sales revenue of mountain bicycles is increasing but
country B has no mountains so we can’t sell this type of bicycle. Moreover, the
modern seaports have high charges for handling goods.
C: Country B is quite suitable, but I think country D is more suitable. B: I think so too.
A: Okay. So we decide to choose country D, right? B, C, D: Yes.
A: Ok. I will report to the CEO. If there any changes I will notify you later.
Thanks for all your suggestions. Goodbye. B, C, D: Goodbye. Unit 8: Marketing
A: Hello everyone. As you know about our product, the boots sold well, but the
jacket fell below its sales target. So, we are here today to discuss what should
we do to improve sales. There are 4 sections that we will discuss: product, price,
promotion and place. First, we will talk about the product. Any suggestion?
B: In my opinion, the quality and the material of the jacket is really good. But
some details are too much such as 14 pockets. So I think we should reduce the
number of pockets on the jacket.
C: I agree with you. And I think that we should do more fashion and colorful
designs. We only have 2 colors black and red so it is better if we make more 17:51, 09/01/2026
Unit-7: Discussion on Suitable Location for the New Cycle Factory - Studocu
colors such as blue, yellow, purple, gray... or we can make products with colors that are trending now.
D: I couldn't agree with you guys more. Besides that, I heard some customers
have responded that the zipper is awful, it takes a long time to zip up so from my
point of view, we should change the zipper.
A: What about the size? What do you guys think if we survey to make more sizes instead of two sizes? B: That’s a good idea.
C, D: Yeh, that’s a good point.
A: Ok. Now we will talk about the price. Is the price correct? If not, what should it be?
B: I’m not sure about the price. It's quite cheap. Why don't we increase from $110 to $200?
C: I’m afraid that I don't agree with you. That price is a bit high. I think we should just raise it to 150$.
D: I think raising prices is not a good idea. The current price is very stable
already. I think the low price will attract more customers. Don't people usually
like cheap and quality products, do they? B: You’re right. C: Hmm. It sounds reasonable.
A: Ok, so we decided not to raise the price, right? B, C, D: Yes.
A: Ok. What do you think about the promotion? Does it need to change anything?
B: The Internet is now very popular and used by a lot of people, so I think we
should advertise on social networking sites like facebook, instagram, twitter...
This will help the product's recognition better.
C: For me, we can advertise on TV, hand out flyers or do email marketing.
D: I’m with you guys on that. In addition, the delivery is quite slow so we should change that. 17:51, 09/01/2026
Unit-7: Discussion on Suitable Location for the New Cycle Factory - Studocu
A: Ok, I got it. Finally is about the place. Do you have any suggestions?
B: I think our company should open its own store to sell the products that the company produces.
C: I take your point. I recommend that we should sell our jacket not only in
upmarket department stores but also on our website and shopping channels.
Nowadays, people prefer shopping online than going to the stores.
D: That's just what I was thinking. Sales sites like shopee or lazada are also very
popular. So we can sell our products on these sites.
A: OK, I have got all your amazing idea. That’s very helpful. I will summarize
and write an email to the CEO about it. Thanks for all your suggestions. Goodbye. BCD: Goodbye. 17:51, 09/01/2026
Unit-7: Discussion on Suitable Location for the New Cycle Factory - Studocu