6 Company for PR Final - Tài liệu tham khảo | Đại học Hoa Sen

6 Company for PR Final - Tài liệu tham khảo | Đại học Hoa Sen và thông tin bổ ích giúp sinh viên tham khảo, ôn luyện và phục vụ nhu cầu học tập của mình cụ thể là có định hướng, ôn tập, nắm vững kiến thức môn học và làm bài tốt trong những bài kiểm tra, bài tiểu luận, bài tập kết thúc học phần, từ đó học tập tốt và có kết quả

H&M Company
Hennes & Mauritz (H&M) is a Swedish global retail brand with a finger constantly on the pulse of
fashion’s beating heart in order to source out trends and styles that even fashionable people with a
budget can buy. The collection range of the company covers all age groups and offers high-quality
apparel and accessories for women, men, teenagers, and children. Their focus on providing affordable
yet stylish fast fashion has enabled them to acquire a huge international following and establishing
themselves as a key player in the fashion industry.
Target Audience
Hennes & Mauritz (H&M) is one of the largest clothing retailers worldwide. Their target market range
age group is about 0-40 years old, but is most popular for those 15-30 years old.
SWOT of H&M
Strengths Weakness
Effective Strategy
Global Presence
Competitive Pricing
Variety of Products
Valuable brand
Strong Online Channels
Efficient Supply Chain
Community-Centered Approach
Overdependence on Outsourcing
Controversial Products
Uninspired Fashion
Opportunities Threats
Diversify Products
Exploit e-Commerce Fully
Focus on Emerging Markets
Expand through Acquisition and Mergers
Impending Recession
Intense Competition
Increase in Counterfeits
Rising Operation Costs
Trade Tariffs
Global Pandemic
Competitor
H&M's top competitors include Macy's, Zara, UNIQLO, Gap, Boohoo, PVH, Abercrombie & Fitch, Arcadia,
Inditex and Fast Retailing. H&M (Hennes & Mauritz) designs and retails apparel for women, men, teens,
and children.
Forever 21 Company
FOREVER 21, is an American fast fashion retailer headquartered in Los Angeles, California.
Originally known as Fashion 21, the first store was founded in Los Angeles on April 16, 1984 by husband
and wife, Do Won Chang and Jin Sook Chang from South Korea. Forever 21 is known for its trendy
offerings and low pricing. The company sells accessories, beauty products, home goods and clothing for
women, men and children.
Target Audience
They have an age group target including teenagers a with they're young adults. It's also directed to most
fashionable people. They attract people with they're shoes, purses , accessories and more.
SWOT of Forever 21
Strengths Weakness
Staying in trend
Something new every day
Affordable
Customer Savvy
Association with young celebrities
Private ownership
Centralised decision making
Excessive focus on teens
Opportunities Threats
Growing need for youngsters to stick to
trends
Fashion changes
Personalisation clothing
Impending Recession
Intense Competition
Economic Crisis
Focus on recycling
Competitor
Forever 21's top competitors include PVH, Ralph Lauren, American Eagle Outfitters, Inditex, Abercrombie
& Fitch, Urban Outfitters, H&M and Jollychic.
Victoria’s Secret Company
Victoria's Secret, the iconic brand featuring its celebrated Angels and world-famous fashion events, is the
leading specialty retailer of women’s lingerie, prestige fragrance, body care, accessories and athletic and
lounge wear. Victoria’s Secret products are sold in more than 1,600 stores worldwide and online at
VictoriasSecret.com, enabling customers to shop the brand anywhere, anytime, from any place.
Target Audience
Victoria secret is basically targeting girls aged 13-29 years and women aged 30-50 years. Due to wide
range of products whenever we think of Victoria's secret the target market always vary with the age.
Victoria's Secret is especially popular among young consumers, with 77 percent and 70 percent of
consumers between the ages of 16 and 24 indicating that they would buy womenswear from Victoria's
Secret or its subsidiary, VS Pink, respectively.
SWOT of Victoria’s Secret
Strengths Weakness
Strong national and international brand
presence and recognition.
Models’ popularity.
Heavily focuses on marketing, advertising
and social media.
Largest global lingerie retail brand.
Tailors products to what customers best
respond to online.
Brand image focused on a specific body
type – inability to relate to all women.
Heavy dependence on Photoshop and
airbrushing models.
Lack of adaptability.
Lower quality of products compared to
French competitors.
Product size ranges.
Relatively high pricing.
Opportunities Threats
Globalization of markets.
Global use of technology to increase
brand presence worldwide.
Expansion to more international markets.
Strong competition in the French lingerie
market.
Outstanding quality of French
competitors’ products.
Incongruity with the modern women,
who think beauty is several layers deeper
than the skin.
Counterfeits.
Competitor
Victoria's Secret's top competitors include True & Co, Adore Me, Nordstrom, American Eagle Outfitters,
Calvin Klein and ThirdLove.
Uniqlo Company
UNIQLO is a clothing apparel company, which was originally founded in Yamaguchi, Japan in 1949 as a
textiles manufacturer. Now it is a global brand with over 1000 stores around the world. Redefining
clothing, with a focus on quality and textiles which has been unwavered since the company's origins in
1949.
Target Audience
Uniqlo's fashion target market includes both men and women. The general age range is 18-34 year olds,
which includes teenagers as well as individuals well into adulthood. The clothing is on trend, yet casual
and laidback.
SWOT of Uniqlo
Strengths Weakness
Visionary Leader
Branding
Innovations
Sound Operational Strategy
Organization culture
In-store experience
Inability to penetrate successfully in
foreign markets
Weather sensitive apparel
Supply Chain Issues
Opportunities Threats
New Segments Competition
Competitor
The main competitors of Uniqlo are Gap, Tommy Hilfiger, Zara and United Colors of Benetton.
Starbucks Company
Starbucks story began in 1971. Back then we were a roaster and retailer of whole bean and ground
coffee, tea and spices with a single store in Seattle’s Pike Place Market.
Today, we are privileged to connect with millions of customers every day with exceptional products and
more than 30,000 retail stores in 80 markets.
Target Audience
The target age of Starbucks' market is 22 to 60, with the teen audience growing steadily. Even the 50-
and 60-year-olds rely on their smartphones to make their lives easier.
SWOT of Starbucks
Strengths Weakness
Strong brand image
Strong financial performance
Growth in stores
Extensive international supply chain
Acquisitions
Moderate diversification
Quality, Taste and Standardization
Efficiency, Strategic Planning, and
Reinvestment Strategy
Employee treatment
Strong Loyalty Program
Gender Neutral Restrooms
High prices
Imitability of products
Generalized standards for most products
European Tax avoidance
Procurement Practices
Recall of Products
Opportunities Threats
Expansion in developing markets
Business diversification and Products
Specifications
Introducing new products
Partnerships or alliances with other firms
Exploit Latest Coffee Trends and
Technologies
Adopt Price Differentiation
Strengthen Online Channels
Coffee Delivery Service
Coffee Subscription
Competition with low-cost coffee sellers
Competition with big outlets
Imitation
Third-party Delivery Suppliers Strike
Independent coffeehouse movements
Controversy on California warning rule
Philadelphia arrests
Coronavirus
Global Recession
Rising Prices of Raw Coffee Beans
Competitor
The top 10 competitors in Starbucks' competitive set are Costa Coffee, McDonald's, Dunkin' Donuts, CCD,
Tim Hortons, Peet's, Caribou Coffee, Barista Coffee, Tullys, Luigi Lavazza.
Highland Company
Established in 1999 by Vietnamese businessman David Thais in the form of packaged coffee. In 2002, the
first Highlands store was established in the Metropolitan Building in Ho Chi Minh City. One week later,
the first Highlands Coffee Shop in Hanoi was also launched, and 17 marked a new development of the
international Vietnamese company. So far, Highlands Coffee has more than 100 stores in seven provinces
nationwide.
Highlands Coffee, with its philosophy of "combining the essence of the modern world with the
traditional Vietnamese charm and values," provides customers with an opportunity to experience the
dynamic life of the modern and cultural traditions of Vietnam.
Target Audience
It can be seen that the market for coffee shop is becoming more and more competitive, and threats to
Highlands café come from both their direct and indirect competitors. The age of customers in Highlands
Coffee usually focuses on 20-50, the age of students who have worked. The reason is that customers at
this age have a lot of relationships and jobs besides having a stable finances. Coffee shops are therefore
a good place for social gatherings, business discussions. Entrepreneurs can bring their partners here to
discuss business, meet friends can rent a room to organize the event legal proceedings, etc.
SWOT of Highlands Coffee
Strengths Weakness
Strong brand equity
Quick service
Use material coffee in Vietnam
Good location with beautifull view
New style of mixed culture between the
West and the East
Consistency in Western identical
decoration and delivery service
Highlands Coffee shops located at central
of city or trade centers
It looks so premium that many customers
seem reluctant to enter while they can
afford
Western style need time to be suitable
for Vietnamese lifestyle
Highlands coffee is rather expensive due
to high cost in materials and operating
system.
Highlands coffee does not focus much on
promotion campaign.
Opportunities Threats
There are not many coffee stores
professional in style and service
Vietnamese people habit is to go to
cafeteria for their business
Viet Nam Joins WTO
The macroeconomic stability, Growth.
Market potential.
Preferential policies Of the state.
Foreign competitor's entry
Population shif
High-interest rate
Fierce competition
Tax.
Competitor of Highlands Coffee
In some recent years, number of coffee shop in Vietnam raising quicly with a lot of international brand
come to Vietnam sush as Starbucks, Coffee Bean & Tea Leaf and many Vietnamese coffee shop chains
like Passio, Urban Station, Thuc Coffee, so on. They become direct and indirect competiors of Highlands
Coffee in domestic market.
The closest competior of Highlands Coffee is Trung Nguyen Coffee, the leading in Vietnam coffee market
today.
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Preview text:

H&M Company
Hennes & Mauritz (H&M) is a Swedish global retail brand with a finger constantly on the pulse of
fashion’s beating heart in order to source out trends and styles that even fashionable people with a
budget can buy. The collection range of the company covers all age groups and offers high-quality
apparel and accessories for women, men, teenagers, and children. Their focus on providing affordable
yet stylish fast fashion has enabled them to acquire a huge international following and establishing
themselves as a key player in the fashion industry. Target Audience
Hennes & Mauritz (H&M) is one of the largest clothing retailers worldwide. Their target market range
age group is about 0-40 years old, but is most popular for those 15-30 years old. SWOT of H&M Strengths Weakness  Effective Strategy  Overdependence on Outsourcing  Global Presence  Controversial Products  Competitive Pricing  Uninspired Fashion  Variety of Products  Valuable brand  Strong Online Channels  Efficient Supply Chain  Community-Centered Approach Opportunities Threats  Diversify Products  Impending Recession  Exploit e-Commerce Fully  Intense Competition  Focus on Emerging Markets  Increase in Counterfeits 
Expand through Acquisition and Mergers  Rising Operation Costs  Trade Tariffs  Global Pandemic Competitor
H&M's top competitors include Macy's, Zara, UNIQLO, Gap, Boohoo, PVH, Abercrombie & Fitch, Arcadia,
Inditex and Fast Retailing. H&M (Hennes & Mauritz) designs and retails apparel for women, men, teens, and children. Forever 21 Company
FOREVER 21, is an American fast fashion retailer headquartered in Los Angeles, California.
Originally known as Fashion 21, the first store was founded in Los Angeles on April 16, 1984 by husband
and wife, Do Won Chang and Jin Sook Chang from South Korea. Forever 21 is known for its trendy
offerings and low pricing. The company sells accessories, beauty products, home goods and clothing for women, men and children. Target Audience
They have an age group target including teenagers a with they're young adults. It's also directed to most
fashionable people. They attract people with they're shoes, purses , accessories and more. SWOT of Forever 21 Strengths Weakness  Staying in trend  Private ownership  Something new every day  Centralised decision making  Affordable  Excessive focus on teens  Customer Savvy 
Association with young celebrities Opportunities Threats 
Growing need for youngsters to stick to  Impending Recession trends  Intense Competition  Fashion changes  Economic Crisis  Personalisation clothing  Focus on recycling Competitor
Forever 21's top competitors include PVH, Ralph Lauren, American Eagle Outfitters, Inditex, Abercrombie
& Fitch, Urban Outfitters, H&M and Jollychic.
Victoria’s Secret Company
Victoria's Secret, the iconic brand featuring its celebrated Angels and world-famous fashion events, is the
leading specialty retailer of women’s lingerie, prestige fragrance, body care, accessories and athletic and
lounge wear. Victoria’s Secret products are sold in more than 1,600 stores worldwide and online at
VictoriasSecret.com, enabling customers to shop the brand anywhere, anytime, from any place. Target Audience
Victoria secret is basically targeting girls aged 13-29 years and women aged 30-50 years. Due to wide
range of products whenever we think of Victoria's secret the target market always vary with the age.
Victoria's Secret is especially popular among young consumers, with 77 percent and 70 percent of
consumers between the ages of 16 and 24 indicating that they would buy womenswear from Victoria's
Secret or its subsidiary, VS Pink, respectively.
SWOT of Victoria’s Secret Strengths Weakness 
Strong national and international brand 
Brand image focused on a specific body presence and recognition.
type – inability to relate to all women.  Models’ popularity. 
Heavy dependence on Photoshop and 
Heavily focuses on marketing, advertising airbrushing models. and social media.  Lack of adaptability. 
Largest global lingerie retail brand. 
Lower quality of products compared to 
Tailors products to what customers best French competitors. respond to online.  Product size ranges.  Relatively high pricing. Opportunities Threats  Globalization of markets. 
Strong competition in the French lingerie 
Global use of technology to increase market. brand presence worldwide.  Outstanding quality of French 
Expansion to more international markets. competitors’ products. 
Incongruity with the modern women,
who think beauty is several layers deeper than the skin.  Counterfeits. Competitor
Victoria's Secret's top competitors include True & Co, Adore Me, Nordstrom, American Eagle Outfitters, Calvin Klein and ThirdLove. Uniqlo Company
UNIQLO is a clothing apparel company, which was originally founded in Yamaguchi, Japan in 1949 as a
textiles manufacturer. Now it is a global brand with over 1000 stores around the world. Redefining
clothing, with a focus on quality and textiles which has been unwavered since the company's origins in 1949. Target Audience
Uniqlo's fashion target market includes both men and women. The general age range is 18-34 year olds,
which includes teenagers as well as individuals well into adulthood. The clothing is on trend, yet casual and laidback. SWOT of Uniqlo Strengths Weakness  Visionary Leader 
Inability to penetrate successfully in  Branding foreign markets  Innovations  Weather sensitive apparel  Sound Operational Strategy  Supply Chain Issues  Organization culture  In-store experience Opportunities Threats  New Segments  Competition Competitor
The main competitors of Uniqlo are Gap, Tommy Hilfiger, Zara and United Colors of Benetton. Starbucks Company
Starbucks story began in 1971. Back then we were a roaster and retailer of whole bean and ground
coffee, tea and spices with a single store in Seattle’s Pike Place Market.
Today, we are privileged to connect with millions of customers every day with exceptional products and
more than 30,000 retail stores in 80 markets. Target Audience
The target age of Starbucks' market is 22 to 60, with the teen audience growing steadily. Even the 50-
and 60-year-olds rely on their smartphones to make their lives easier. SWOT of Starbucks Strengths Weakness  Strong brand image  High prices  Strong financial performance  Imitability of products  Growth in stores 
Generalized standards for most products 
Extensive international supply chain  European Tax avoidance  Acquisitions  Procurement Practices  Moderate diversification  Recall of Products 
Quality, Taste and Standardization 
Efficiency, Strategic Planning, and Reinvestment Strategy  Employee treatment  Strong Loyalty Program  Gender Neutral Restrooms Opportunities Threats 
Expansion in developing markets 
Competition with low-cost coffee sellers 
Business diversification and Products  Competition with big outlets Specifications  Imitation  Introducing new products 
Third-party Delivery Suppliers Strike 
Partnerships or alliances with other firms 
Independent coffeehouse movements 
Exploit Latest Coffee Trends and 
Controversy on California warning rule Technologies  Philadelphia arrests  Adopt Price Differentiation  Coronavirus  Strengthen Online Channels  Global Recession  Coffee Delivery Service 
Rising Prices of Raw Coffee Beans  Coffee Subscription Competitor
The top 10 competitors in Starbucks' competitive set are Costa Coffee, McDonald's, Dunkin' Donuts, CCD,
Tim Hortons, Peet's, Caribou Coffee, Barista Coffee, Tullys, Luigi Lavazza. Highland Company
Established in 1999 by Vietnamese businessman David Thais in the form of packaged coffee. In 2002, the
first Highlands store was established in the Metropolitan Building in Ho Chi Minh City. One week later,
the first Highlands Coffee Shop in Hanoi was also launched, and 17 marked a new development of the
international Vietnamese company. So far, Highlands Coffee has more than 100 stores in seven provinces nationwide.
Highlands Coffee, with its philosophy of "combining the essence of the modern world with the
traditional Vietnamese charm and values," provides customers with an opportunity to experience the
dynamic life of the modern and cultural traditions of Vietnam. Target Audience
It can be seen that the market for coffee shop is becoming more and more competitive, and threats to
Highlands café come from both their direct and indirect competitors. The age of customers in Highlands
Coffee usually focuses on 20-50, the age of students who have worked. The reason is that customers at
this age have a lot of relationships and jobs besides having a stable finances. Coffee shops are therefore
a good place for social gatherings, business discussions. Entrepreneurs can bring their partners here to
discuss business, meet friends can rent a room to organize the event legal proceedings, etc.
SWOT of Highlands Coffee Strengths Weakness  Strong brand equity 
It looks so premium that many customers  Quick service
seem reluctant to enter while they can  Use material coffee in Vietnam afford 
Good location with beautifull view 
Western style need time to be suitable 
New style of mixed culture between the for Vietnamese lifestyle West and the East 
Highlands coffee is rather expensive due 
Consistency in Western identical
to high cost in materials and operating
decoration and delivery service system. 
Highlands Coffee shops located at central 
Highlands coffee does not focus much on of city or trade centers promotion campaign. Opportunities Threats 
There are not many coffee stores  Foreign competitor's entry
professional in style and service  Population shif 
Vietnamese people habit is to go to  High-interest rate cafeteria for their business  Fierce competition  Viet Nam Joins WTO  Tax. 
The macroeconomic stability, Growth.  Market potential. 
Preferential policies Of the state.
Competitor of Highlands Coffee
In some recent years, number of coffee shop in Vietnam raising quicly with a lot of international brand
come to Vietnam sush as Starbucks, Coffee Bean & Tea Leaf and many Vietnamese coffee shop chains
like Passio, Urban Station, Thuc Coffee, so on. They become direct and indirect competiors of Highlands Coffee in domestic market.
The closest competior of Highlands Coffee is Trung Nguyen Coffee, the leading in Vietnam coffee market today.