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  lOMoAR cPSD| 58562220
Đề cương ôn Tiếng Anh Thương MẠi EAB121    I.  Email  
1. Organization information:  (điền sau)  Thư reply: 
Dear Ms. Pannu, Thank you for your gracious invitation to the preview of the Street Art 
Exhibition at the National Gallery of Modern Art. It was a pleasure discussing modern 
art with you last month. I am delighted to confirm my attendance at this exciting event, 
which scheduled for Saturday, November 22 at 7:30 p.m. I look forward to enjoying the 
exhibition, as well as hearing from Ms. Karla Lansing about her unique perspective on the 
influence of street art in marketing today. As requested, I will bring this invitation to 
ensure admittance to the venue. Thank you once again for inviting me in this special 
occasion. I look forward to seeing you at the event. Kind regards, Ted Vesely 
2. Formal and semi formal email    Formal  Semi formal  Informal  Inviting 
I’m writing to invite you It would be great if you  I’d like to invite you to  could come  We are delightes to  invite you to 
Friendly opeing I hope everything is  I hope all’s well    going well 
Reason for I am writing to update I jusst wanted to  writing  you on  update you on  Accpeting 
I’d be delighted to Many thanks for the    accpet your  invitation  invitation/offer  Thanks for inviting me  Although Mr... is unable  to attend,... will be  happy to take his place  Request  Would it be posibel to  Is there any chance    you can  Makig  I was wondering if you Would  you  be  arrangements 
would be available for a available for a meeting  meeting next...  next  Confriming 
I would like to confirm Just to confirm our    our meeting  meeting  Declining 
I’m afraid that i will be I’m sorry but I won’t  unable to attend  be able to come I’d 
Unfortunatle, I have love to come but  already  made  other I’m afraid I can’t  arrangements  make it      lOMoAR cPSD| 58562220 Closing  If you required any  Please let me know if      further  you need any more      information,  information 
please do not hesitate to Looking forward to  contact me.  seeing you soon  We lookforwward to  Best wishes,  seeing you  All the best,  We are looking Regards,  forwward to seeing tou  Kind regards,  Best regards  Tiêu đề  To:      From:  Subject:  To: Kiran Kaur Pannu  From: Ted Vesely 
Subject: Acceptance of invitation to Street Art Exihibition   Dear Mr Kiran 
Thank you for your gracious invitation for me to attend to the preview of the New 
street art exhibition. It was excited to discuss about Modern art last week. I would 
be delighted to accept your invitation for my attendence at this event, which will be 
held on Tuesday âând November at 7.30 p.m on the top floor of the NGMA. I look 
forward to enjoying the exhibition, as well as hearing Ms Lansing talk about her 
unique perspective of the impact of street art in marketing today. As requested, I 
ensure that I will bring this invitation to the venue.  
Thank you once again for invitation in special occasion . I’m looking forward to 
seeing you at this event.   Best regards,  Huyen Tran 
Bài mời tham gia sự kiện:  
You have received an invitation to attend the launch event of a new business 
magazine organized by a prestigious publishing house. 
Write a letter to the organizer to: 
1. Thank them for the invitation 
2. Accept the invitation and confirm your attendance      lOMoAR cPSD| 58562220
3. Express your interest in the event and mention something specific you’re looking  forward to 
You should write at least 150 words.  To:  From: Huyen Tran 
Subject: Accpetandence of the invitation to this launch event  Dear Mr 
Thank you for your gracious invitation for me to attend the launch event of a new business 
magazine. I would be delighted to accept your invitation for my attendence of this event, 
which will be held in 20th November, at the top of NGMA building. I look forward to 
enjoying this event, as well as hearing inspring busness story of young entreprenuer. As a 
requested, I will bring this invitation to the venue. Thank you once again to inviting me  for this special occsion. 
I look forward to seeing you in event.  Best regards, Huyen Tran  3. Covering letter 
Paraggraph 1 ( giới thiệu sơ qua) 
Please find my CV enclosed ( câu mở  đầu) 
I’m writing to apply for the vacancy 
of manager as advertised in The 
Times ( tìm thấy công việc ở đâu) 
I’d like to be consider for the post of 
manager ( đang cân nhắc cho vị trí gì) 
Paragraph 2 ( kinh nghiệm) 
I have been working as a ... for ..  year 
I have a(n) degree in... 
I have six year experience in.. 
I have proved to be a capable  manager often exceeding 
performance targets set 
Paragraph 3 ( chứng minh mình có 
I am confident that my skills will 
giá trị với công ty)  make me a strong... 
My skills will allow me to ... 
I feel (that) my experience will be a 
valuable asset to your company       lOMoAR cPSD| 58562220
Last paragraph ( thể hiện sự mong I would very much appreciate the 
muốn được thực tập) 
opportunity of an interview to find 
out more about the position and to 
demonstrate how i can be of value to  your company 
Look forward to hearing from you        Your sincerely,  Huyen Tran  Bài mẫu:  Dear Mr. Slater, 
 Please find attached my CV in response to the Sales Executive vacancy advertised on your 
website. I have just completed a Media degree and had a passion for driving results in a 
competitive environment. I am excited about the opportunity to contribute to MolMedia’s 
dynamic and highly motivated team. As an ambitious and careerfocused individual, I have 
developed strong communication and client engagement skills that align with your 
requirements. Additionally, over the past two summers, I worked as a customer service 
representative, where my telephone skills and proactive approach led to a 15% increase in 
upselling targets, demonstrating my ability to source and develop client relationships 
effectively. I would be grateful to have the opportunity of an interview to find out more about 
the position and to demonstrate how I can be of value to your company. 
 I look forward to hearing from you.  Yours sincerely, Tim Worthy 
Đề bài: Covering Letter ứng cử vào vị trí Junior Event Manager  Dear Ms Saudance 
Please find attached my CV in response to the Junior Event Manager vacancy advertised on  your website. 
I have just completed a Media degree and hands - on experience organizing student events 
and working effectively within teams. I confident in my ability to contribute positively to the 
dynamic event teams at ( Company name) 
During my studies at FTU, I actively participated in and led events with attendance ranging 
from 100- 300 people. It helps me develop strong skills in staff coordination, event planning, 
budget management and problem – solving under pressure. 
Additionally, I have internship at ( company name), where I can gain valuable insight into 
working professional with workers, writing event proposal, creating communication plans 
aligned with cilent objectives. Also, I am proficient in tools such á Notion, GG calendar,... 
and quickly adapt fast – paced challenge work environment. 
I feel that my experience will be valuable asset to your company. I would very much appriciate 
the interview to find out more about position and to demonstrate how i can be of valuable to  company. 
Look forward tp hearing from you      lOMoAR cPSD| 58562220 Yours sincerely,  Huyen 
4. Reporting reason and result 
Look at the table and use the information to write a report extract of about 180 words 
outlining problems in a mobile phone company and giving details of the reasons and  results 
Report on phones not working  
This report aims to outline the main reasons of phones are not working, along with  the result.  
Main problem and reasons  Tfcx 
báo cáo về hai vấn đề stock levels low và faulty product GH4 có cả reasons và results.  5. Complaint letter 
Dear Sirs, Re: Order #4587 for 30 dishwashers 
We ordered 30 dishwashers for our hotel group last week on the understanding that they 
would be delivered yesterday. Although you indicated that this might be difficult, you 
assured us that you could manage it. However, only 10 machines arrived and, of those, 
two were damaged and one did not work at all. Your driver was most unhelpful and told 
us to call you immediately, which we did. We tried to contact you several times but your 
customer service department did not answer our calls. Despite sending you several emails 
asking you to contact us, so far we have had no response from you. We are very surprised 
by this as we have been customers of your company for many years. However, if you do 
not respond to this letter immediately, we shall be forced to withhold payment, find 
another supplier and request that you collect the ten machines already delivered. We 
sincerely hope that this situation can be resolved to our mutual satisfaction. We look 
forward to receiving your prompt response. Jacob Besinger Purchasing Manager      lOMoAR cPSD| 58562220 Đề :    6. Summarising 
Writing: Summarising Write a summary of the text from Exercise 1 in around 150 words. 
Include the following: Identify main topic/purpose. Use synonyms and paraphrase where 
possible. Use linking words to join sentences. Use reporting verbs. 
7. Making recommendations 
Viết email cho một công yêu cầu đầu tư Report on  .....  - Formal  
This is to 1 inform you of our decision to … 
We are pleased/delighted to 2 announce that … 
The Board has decided/agreed that … 
We reached a 3 consensus that/about …  The final decision was to …  It was 4 agreed that … 
We failed to 5 reach an agreement about … 
We 6 came to a decision that/about …  - Semi-formal      lOMoAR cPSD| 58562220
I'm writing to 7 tell you about the decision to … Just to let  you 8 know what was decided. 
We all agreed/decided that …  We've arranged to … 
We 9 couldn't agree about … 8. 
Informing of a decision Formal:   To: Santiago Sanchez  From: All managers  Subject: Meeting decision  Dear Colleagues, 
This is to 1 inform (mifron) you of our decisions arrived at in yesterday's meeting about 
our future international structure and its leadership. 
There we reached a 2 consensus (nssceouns) regarding the establishment of a new 
international division. This will closely supervise the operations in our foreign locations. 
Senior management will report to myself, the CEO, to begin with. We will monitor the 
international division closely at first, but we hope that, in time, the senior managers will  gain autonomy. 
Secondly, we 3 agreed (drgeea) to appoint Adnan al-Haroun as Senior Manager of this 
new division. He will be responsible for overseeing operations in our international 
markets. When these expand, we will open subsidiary offices in the foreign locations to  which we export. 
The final decision made at the meeting was to confirm the appointment of our new Export 
Manager, Daniela Marquez. She will replace Henry Smythe, who, as you 4 know (wnko),  is retiring next month. 
We will 5 announce (nnouanec) these decisions at a press conference on Friday. 
I would like to take this opportunity to congratulate you all on our success.  Kind regards,  Santiago  To: Santiago Sanchez      lOMoAR cPSD| 58562220 From: All managers  Subject: Meeting decision  Dear Colleagues, 
This is to 1 inform (mifron) you of our decisions arrived at in yesterday's meeting about 
our future international structure and its leadership. 
There we reached a 2 consensus (nssceouns) regarding the establishment of a new 
international division. This will closely supervise the operations in our foreign locations. 
Senior management will report to myself, the CEO, to begin with. We will monitor the 
international division closely at first, but we hope that, in time, the senior managers will  gain autonomy. 
Secondly, we 3 agreed (drgeea) to appoint Adnan al-Haroun as Senior Manager of this 
new division. He will be responsible for overseeing operations in our international 
markets. When these expand, we will open subsidiary offices in the foreign locations to  which we export. 
The final decision made at the meeting was to confirm the appointment of our new Export 
Manager, Daniela Marquez. She will replace Henry Smythe, who, as you 4 know (wnko),  is retiring next month. 
We will 5 announce (nnouanec) these decisions at a press conference on Friday. 
I would like to take this opportunity to congratulate you all on our success.  Kind regards,  Santiago    II.  Một số đề thi  1. review new phone 
2. Giá cước điện thoại quá cao và kiến nghị cắt giảm và hướng dẫn private call. 
3. báo cáo về hai vấn đề stock levels low và faulty product GH4 có cả reasons và results. 
4. 1. Letter imform ứng viên tham gia vòng interview 
5. Covering Letter ứng cử vào vị trí Junior Event Manager 
6. Email hỏi Manager về các vấn đề (tự nghĩ) về Digital Marketing Conference sắp tới 
(Bài đảo ngược của 1 bài trên Pearson).      lOMoAR cPSD| 58562220
7. You are a hotel manager, there is a school leaver who wants to work in your 
hotel to gain experience. Write an email to your staff:   
- brief details about the candidate 
- Ask for advice on which department should the candidate work in 
- ask your staff to write a report about that candidate          lOMoAR cPSD| 58562220       lOMoAR cPSD| 58562220       lOMoAR cPSD| 58562220         lOMoAR cPSD| 58562220     III.  Writing task 2 
1. technology has developed rapidly last century. Do you think now its development is  slow. Why or why not? 
2. what are some way : Which smartphone or apps have changed people's live? 
3. Tặng quà được cho là bắt buộc, do người tặng mong muốn hay tuỳ từng hoàn cảnh. 
4. Quần áo ảnh hưởng đến cảm xúc. 
5. Pros and Cons of Nuclear Energy  6. Using animals for work      lOMoAR cPSD| 58562220
7. Technology change the gift-giving traditions 
8. The young especially university students should use credit card 
2. Bike more and drive less contribute to deal with traffic problems in big cities  1. 
Bài 2 là agree/disagree con ng đang dành tiền cho đv và có ng cho răng nên dành tiền  cho ng nghèo nhiều hơn 
2. Bảo vệ động vật thuộc về trách nhiệm của con người đúng không, vì sao đúng vì sao  không 
3. Flying is much safer than biking, yet most people have a greater fear of flying than of 
biking. What do you think about the reasons for this?   
4. Task 2: Do you think it's posible to combine fashion and tradition? Why or why  not 
Task 2: What do u think most motivates people to succeed in school and at work? 
1. viết email để inform to all taff about point discussion and decision 
2. Many people spend so much money on animals. Do you think ppl should be less on 
helping animals and more on helping poor people    IV.  Mở bài writing task 2 
1. Advantage – Disadvantaged 
It is believed that ( đề bài) nhưng paraphrased. Despite some benefits, there is no denying 
that .... bring us more drawbacks. / While there are drawbacks to this trend, I would argue 
that the advantages compensate for any disadvantages. 
2. Nguyên nhân – giải pháp 
Vd: The increase in production of consumer goods results in damage to natural 
environment. What is the cause of this? What can the goverment and individuals do to  prevent this problem ? 
It is widely acknowledge that (paraphrased). This problem is caused by some factors, and 
it could be tackled by some effective measures. / In this essay, I would like to analyse the 
cause and try to bring up some feasible solutions.  3. Vấn đề - giải pháp 
VD: People who live in large cities face a range of problem in their daily life. What are 
the main problem people in cities face, and how can these problem be tackled? 
It is widely knowlegde that ( paraphrased). This essay will analyse some serious 
consequences caused by this phenomenon and offer some effective measures.  4. Dạng thảo luận 
Some people say free time activities for children should be organised by parents. Others 
say tha children should be free to chóoe what they do in their free time. Discuss both views 
? ( Discuss both view and give your opinion) 
People have opposing views about XXX ( topic) . While some people asset that + 
paraphrased view 1, othes claims that + view 2( paraphrased) . This essay will discuss both 
sides and argue in favourss of the former ( view đầu ) hoặc the latter ( view sau) / Both      lOMoAR cPSD| 58562220
viewpoints present valid arguments, and this essay will examine these differing  perspective. 
People have different views about XXX. While some people hold a view that + 
paraphrased view không chọn, I firmly believe that + parapharsed view chọn.  5. Quan điểm 
- Đề bài có so sánh nhất ( the most, the best ) hoặc only 
Vd: The best way to reduce crime is educating people in prision. To what exted do you  agree or disagree? 
It is often believed that ... topic. To a certain extent I agree that ... paraphrased. However, 
I think there are other equally compelling methods. 
- Đề bài có 2 đối tượng 
The government’s investment in arts, music and theatre is a waste of money. Govenrment 
should invest these funds in public service instead. To what extend do you agree this  statement 
It is ảgued that ... . To a certain I agree that .. However, I also think that ... as well. 
- Đề bài chỉ nhắc tới một khía cạnh của đối tượng 
Some people think that advatising has a positive impact on our society. To what extent  do you agree or disagree? 
- Đề bài sử dụng từ có ý nghĩa tuyệt đối 
Some people think that advertising aimed at children should be banned. To what extent do  you agree or disagree.