Labor relation - Tài liệu tham khảo | Đại học Hoa Sen

MINISTRY OF EDUCATION AND TRAINING HOA SEN UNIVERSITY
FACULTY OF ECONOMICS AND MANAGEMENT
HUMAN RESOURCES MANAGEMENT DEPARTMENT REPORT Labor Relations
Collective strike case of Haivina Hồng Lĩnh
 Semester: 2333 Class: 0100 Group: 3 Lecturer:
Mrs. Nguyễn Thùy Giang Student Name Sign ID 1 22014657 ĐặngThếQuyên 2 22006614 PhanTrầnAnhThi 22105658 NguyễnHuỳnhThúy 3 Vy
4 22113303 NguyễnĐặngNgọcHân 5 22200039 NguyễnTiếnQuân HCMC, June/2024
MINISTRY OF EDUCATION AND TRAINING HOA SEN UNIVERSITY
FACULTY OF ECONOMICS AND MANAGEMENT
HUMAN RESOURCES MANAGEMENT DEPARTMENT REPORT Labor Relations
Collective strike case of Haivina Hồng Lĩnh
 Semester: 2333 Class: 0100 Group: 3 Lecturer:
Mrs. Nguyễn Thùy Giang STT Student Name Percentage Work ID 1 22014657 ĐặngThếQuyên V 100% 2 22006614 PhanTrầnAnhThi I,II 100% 3 22105658
NguyễnHuỳnhThúyVy VI 100% 4
22113303 NguyễnĐặngNgọcHân VII,VIII 100% 5 22200039 NguyễnTiếnQuân III,IV 100% HCMC, June/2024 I. Introduction 1.1 Social background 1.1.1 Economy:
GDP growth: Vietnam  has  maintained  a  high  GDP  growth  rate  in  recent  years, averaging6-7%/year.
Per capita income: Vietnam's  per  capita  income  has  been  increasing  steadily,
reachingUSD4,170in2023,andisexpectedtoreachUSD5,000by2025.
Economic structure:Vietnam'seconomyistransitioningfromagriculturetoindustry
andservices.TheprocessingandassemblyindustrymakesasignificantcontributiontoGDP, especiallyexports. 1.1.2 Society:
Population structure:Vietnamhasayounganddynamicpopulation,withover70%
ofthepopulationunder35yearsofage.
Education:Theproportionofpeopleofworkingagewithahighlevelofeducationis increasing.
Consumption:ThedemandforconsumergoodsinVietnamisincreasing,especially
apparelandfashionaccessories. 1.1.3 Politics:
Political stability:Vietnamhasastablepoliticalenvironmentandorderandsecurity aremaintained.
Open-door policy: The  Vietnamese  government  has  many  open-door  policies  to
attractforeigninvestment,creatingfavorableconditionsforbusinessestooperate.
Trade agreements: Vietnam  has  participated  in  many  important  free  trade
agreements(FTAs)suchasCPTPP,EVFTA,RCEP,... 1.2 Company background 1.2.1 Business area:
Export glove manufacturing: Vietnam's exportglovemanufacturingindustryhas
hadahighgrowthrateinrecentyears,withexportturnoverexceedingUSD3billion/per year.
Market trends:Thedemandforexportglovesisincreasing,especiallyhigh-quality
gloves,medicalgloves,andindustrialgloves.
Other factors to consider:Technology:HaivinaCompanyneedstoapplyadvanced
technologytoimproveproductquality,laborproductivity,andoperationalefficiency.
Applyingnewtechnologiesalsohelpsthecompanymeettheincreasinglyhighmarket
demandsforproductquality,design,andfeatures.
Product quality: Productqualityisanimportantfactorincompetingintheexport
glovemarket.HaivinaCompanyneedstofocusonqualitycontrolfrominputtooutputto
ensurethatproductsmeetinternationalstandards.
Brand: Building  a  strong  brand  is  important  to  attract  customers  and  increase
competitivenessinthemarket.HaivinaCompanyneedstobuildaneffectivebrandstrategyto
promoteitsproductsandcompanyimagetothemarket.
1.2.2 Competitive advantages:
Labor cost:LaborcostsinVietnamarelowerthaninothercountriesintheregion,
attracting many FDI enterprises. Haivina Company  can take  advantage of this to  reduce
productcostsandincreasecompetitivenessinthemarket.
Supply chain:Vietnamhasacompletetextileandgarmentsupplychain,meetingthe
productionneedsofbusinesses.HaivinaCompanycaneasilyaccessthenecessarysuppliers
ofrawmaterials,accessories,andsupportservices.
Trade agreements: TheFTAsthatVietnamhasparticipatedinhelpreducetariffs,
makingiteasiertoexport.HaivinaCompanycanusethistoexpanditsexportmarkettonew countries.
Haivina Hong LinhCo.,  Ltd.has many competitive  advantagesto develop in the
exportglovemanufacturingindustry.However,thecompanymustalsoconsiderimportant
factorssuchastechnology,productquality,andbrandtoimproveitscompetitivenessand
achievesustainabledevelopment. II. Overview Company 2.1 Introduction
HaivinaHongLinhCo.,Ltd.(HaivinaCompany)isaleadingenterpriseinthefieldof
manufacturingexportglovesinVietnam.Establishedin2012andofficiallyputintooperation
in  2018,  Haivina Company  has  experienced  rapid  growth  and development,  becoming  a
trustedpartnerofdomesticandforeigncustomers.
Figure 1: Haivina Hồng Lĩnh's company logo 2.2 Business scope
HaivinaCompanyspecializesintheproductionandexportofhigh-qualityglovesfor
variousindustries,including:
Sports gloves:Golfgloves,badmintongloves,basketballgloves,...
Industrial gloves:Leathergloves,fabricgloves,rubbergloves,...
Other products:Sportswear,uniforms,protectivegear,...
2.3 Production capacity and market scale
Production capacity:Withamodernfactoryandateamofskilledworkers,Haivina
Companyhasaproductioncapacityofover10millionpairsofglovesperyear.
Market scale:HaivinaCompany'sproductsareexportedtomorethan30countries
around  the  world,  including  the  US,  EU,  Japan,  and  Korea.  The company's  revenue  is
growingsteadily,reachingoverUSD100millionperyear.
2.4 Competitive advantages
HaivinaCompanyhasmanycompetitiveadvantagesthatmakeitaleadingenterprise
intheexportglovemanufacturingindustry:
Modern production technology: Haivina  Company  applies  advanced  production
technologyfromKoreaandEuropetoensurethebestproductquality.
Skilled workforce: HaivinaCompanyhasateam ofwell-trained andexperienced
workerswhoareproficientinallaspectsofglovemanufacturing.
High-quality products: Haivina  Company's  products  are made  from high-quality
materialsandundergostrictqualitycontrolprocedurestoensuretheymeetthedemanding
requirementsofinternationalmarkets.
Competitive prices: Haivina  Company  offers  competitive  prices  for  its  products
whilemaintaininghighquality.
Professional customer service: Haivina Company provides professional customer
servicetoensurecustomersatisfaction.
2.5 Awards and Achievements
Haivina Company has received many prestigious  awardsand  achievements in the
fieldofexportglovemanufacturing:
Trusted Vietnamese Brand Award
Vietnam High-Quality Goods Award
Gold Medal at the International Invention Exhibition 2.6 Commitment
HaivinaCompanyiscommittedtoprovidingcustomerswithhigh-qualityproducts,
competitiveprices,andthebestservice.Thecompanyisconstantlyinnovatingandimproving
itsproductionprocessestomeetthechangingneedsofthemarket.HaivinaCompanystrives
tobecomealeadingenterpriseintheglobalexportglovemanufacturingindustry.
Haivina Hong LinhCo.,  Ltd.is a reputable and reliable enterprise that has made
significant  contributions  to  the  development  of  Vietnam's  export  glove  manufacturing
industry.Withitsstrongcompetitiveadvantagesandunwaveringcommitmenttoqualityand
customersatisfaction,HaivinaCompanyiswell-positionedforcontinuedgrowthandsuccess intheyearstocome. III. Problem identification
OnFebruary14,2022,HaivinaHồngLĩnhCo.,Ltd.paidtheJanuary2022salariesto
itsworkers.Uponreceivingtheirpayslips,52workerswhohadcompleted3yearsofservice
(asofDecember 31,2021) were dissatisfied withtheir wages underthenewregime and
gatheredinthemeetingroom,demandinganexplanationfromthecompany'smanagement.
However,onFebruary15,2022,theHRmanagerresponsibleforsalarieshadtotake
leaveduetobeingaCOVID-19F1case,andthecompanyhadnotyetappointedsomeoneto
addresstheworkers'concerns.Asaresult,at11:50AM(afterlunchbreak),infrontofthe
companyofficetocontinuetheirdemands.
Seeingthelargegathering,otherworkerswhowereontheirlunchbreakalsojoined,
bringingthetotaltoaround500workers,andtheydecidedtostriketopressurethecompany
intopayingtheoutstandingsalary.
Figure 2: Workers went on strike on February 15, 2022 IV. Problem analysis
Beforethestrikehappended,thereweretwopointsthattheworkerswerenotsatisfiedwith.
Thefirstwas:“Whywasthe5%salaryincreaseforworkerswith3yearsofservice,asper
legalregulations,notreflectedintheJanuary2022salarycomparedtoDecember2021?”.
The  second  point  was:  “Why  did  workers  with  the  same  tenure  and  skill  level  receive differentallowances?” 4.1. Core issues
4.1.1. Unmet salary expectations
The  core  issues  stem  from  unmet  salary  expectations  and  a  lack  of  transparent
communicationregardingcompensationpolicies.
Themainreasonforthestriketohappenwasthefailuretoimplementtheexpected5%salary
increaseforemployeeswhohadcompletedthreeyearsunderminedtrustandmorale.This
oversightsuggestedapotentialgapinthecompany'sHRpractices,wherepromisesofsalary
incrementswerenotbeingtrackedorenforcedadequately.
4.1.2. Poor compensation policies
Additionally,thediscrepanciesinallowancesamongworkerswithsimilarqualificationsand
experience  created  a  sense  of  inequity,  leading  to  further  discontent.  This  situation
underscorestheimportanceofconsistentandtransparentcompensationpolicies. 4.1.2.1. Day-off
AccordingtotheinterviewwiththeworkersbyDânTrínewspaper,baseonthecompany’s
rule,becausetheyhavetoworkintoxicenvironment,theworkersareallowtohave12days
offperyearbutinthereality,theyonlyallowtohave2daysoff,iftheworkerswanttospent
theother10daysoff,theymustaskthemanager’spermission.
AccordingtoClause1,Article113ofthe2019LaborCode,employeesworkinginhazardous
environmentswhoworkfortheemployerforafull12monthswillbeentitledtoannualleave
withfullpayasfollows:
-14daysforpeopledoingheavy,toxicanddangerousjobs;
Basedonthelawabove,thecompanyhasviolatedtheLaborLaw.
4.1.2.2. Unclear about the workers’s allowances
Also according tothefemaleworker, eachyear,the companyincreases senioritypayfor
workersby30,000VND,andthethirdyearwillbe90,000VND.Accordingtolaborlaw,the
basicsalaryisincreasedonceevery3yearsofwork,buthere,whenincreasingthebasic
salaryforworkers,thecompanycutsseniorityallowanceandanotherallowance.
Forexample,afterreceivingthesenioritypay,thecompanycut100.000VNDfromhertravel allowance.
Figure 3: Bài phỏng vấn của báo Dân Trí với nhân viên nhà máy Haivina
4.2. The company’s solution
Onedayafterthestrikehappened,onFebruary16,thecompanydecidedtomakeameeting
with theworkersand answeredall thequestions.After2 hoursofmeeting,thecompany
announcedtoacceptthedemandoftheworkers.
InaninterviewwithHàTĩnhNewspaper,Mr.BaeInSeon,GeneralDirectorofHaivina
HồngLĩnhCo.,Ltd.,statedthatthecompanyagreedtoincreasethebasicsalaryby5%and