Lam Khoi Nguyen 2180533 Leadership Final Exam - Tài liệu tham khảo | Đại học Hoa Sen

MINISTRY OF EDUCATION AND TRAINING HOA SEN UNIVERSITY
FACULTY OF ECONOMICS AND MANAGEMENT   . Leadership FINAL EXAM Student Name: LÂM KHÔI NGUYÊN Student ID: 2180533 Course Name: Leadership Course Code: QT311DE01 Class: QT311DE01_0100 Lecturer: Hocking Edwards Exam Date July 4th 2021 1/9 SEMSTER 20.2A
A. Essay 1 (1,5 to 3 pages) worth 4 marks
Through the above case study, we can see that Starbucks is one of the leading
workplaces, there are many incentives for employees and the thoughtful attention of
leaders for employees working at Starbucks. Such as: having the ability to have a
fulfilling life Starbucks is successful only when our partners are successful, and we
think that success is best shared. Our world-class benefits and programs are tailored to
the needs of qualifying part-time and full-time partners. Base pay and bonuses,
benefits, retirement savings, stock, and perks are all part of your Total Rewards
package and Health Insurance, Starbucks offers a variety of medical, dental, and
vision plans, as well as Health Care and Dependent Care reimbursement accounts, life
insurance, disability, and accident insurance to its associates. In the case, we can see
that, Mr. Schultz genuinely cares about his employees and treats them with respect.
When the incident occurred, he used his abilities to communicate and control the
situation to provide peace of mind and encouragement to the whole Starbucks system
as well as the families of the deceased employees. Schultz was driven by a desire to
build a huge corporation and, more importantly, a vision of helping his employees.
What are the most key components of Mr. Schultz's ability? He has those components
such as influence and dynamics because of the manner he formed a vision and then
turned it into a reality in collaboration with Starbucks' other employees. Schultz's
attitude was a mix of skepticism and cautious optimism, but he knew what he needed
to do. In addition to his legitimate authority job as the CEO of Starbucks, Schultz
realized he needed to create referent, expert, and position power. To encourage his
new colleagues, he used shared advantages, consultation and teamwork, emotional calibration, and consistency.
Schultz's is a true leader, who never hesitates to publicly recognize his faults and
attempt to repair the harm. Schultz is the best example for this, also He was always
accountable for his actions, and he also made decisions based on what will happen in
the future rather than what was happening at the time. He possessed a strong
analytical ability and a long-term outlook. He understood exactly what he was doing, 2/9
and he is a person who is willing to put the interests of the company and employees
above his own interests, he is a person with a long-term vision. A person full of
enthusiasm for work. By spending a week with the colleagues and families of the
three employees who died, he proved to be a very empathetic and very sympathetic
person. In the coffee sector, Schultz revolutionized the way people do business. No
other similar companies have been able to match Starbucks' performance and tactics until this day.
The role of CEO Mr. Schultz in creating and maintaining the Starbucks culture is
crucial. Through the above factors analyzed, we can say that he is a Transformational
Leader. A fundamental component of the Starbucks business is evidence of Howard
Schultz's transformational leadership qualities. Starbucks, for example, refers to all of
its employees as "partners" and provides them with stock options and health-care
benefits. His flexibility believed that no matter what value or company codes you set,
you’ve to show flexibility to keep pace with the changing scenario. Schultz was
passionate about his duties as a leader. He believed that passion could bring self-
motivation toward something, and without it, you can never be focused on your work.
He built a great culture for Starbucks like: Creating a welcoming culture of warmth
and belonging for all, in whatever we do, we give it our all, and we hold ourselves
accountable for the results, acting with daring, questioning the existing quo, and
developing new methods for our organization and each other to grow and connecting
with openness, dignity, and respect while being present. In terms of direction and
emotional intelligence, Schultz has also proved his ability to motivate his people and
Schultz was an excellent listener and communicator as a leader. He constantly made
time in his schedule to pay attention to his clients and employees. He also made
certain that everyone in the organization was aware of any changes, new goals, or new
directions. He held official and informal meetings with coworkers, those has helped
him keep the great Starbucks culture and maintain it for many years since he started to
lead. Despite the fact that he is no longer associated with Starbucks, there is much to
see from this fascinating leader on several platforms. 3/9
B. Essay 2 (1,5 to 3 pages) worth 3 marks
Joseph Robinette Biden, Jr represented Delaware for 36 years in the U.S Senate
before becoming the 47th Vice President of the United States. As President, Biden
will restore America’s leadership and build the U.S communities back better. At age
29, President Biden became one of the youngest people ever elected to the United
States Senate. As a Senator from Delaware for 36 years, President Biden established
himself as a leader in facing some of our nation’s most important domestic and
international challenges. As Vice President, Biden continued to lead on critical
national issues and represented the United States abroad. In his struggle to enhance the
living standards of middle-class Americans, reduce gun violence, combat violence
against women, and eliminate cancer as we know it, Vice President Biden convened
sessions of the President's Cabinet, coordinated interagency efforts, and engaged with
Congress. President Barack Obama presented Biden with the Presidential Medal of
Freedom with Distinction, the nation's highest civilian honor, at a White House event.
As a person with a lot of political experience in US politics, he has repeatedly run for
president but failed, and finally in 2020, he successfully became the 46th president of
the United States. A dramatic and spectacular victory over President Donald Trump.
Joe Biden have a great history of leading and carrying, his leadership style is very
diverse. Democratic leadership, Charismatic leadership, Transformational leadership
and others are among his leadership styles, although Transformational leadership is
the most renowned. People can relate to him as a result of his transparency, and his
ability to exhibit his human side has helped him connect with audiences and fans.
Biden has spent the most of the campaign trial wearing a mask or staying at home
because to the pandemic, holding rallies in carparks, and encouraging people to vote
by mail rather than risk their lives. He leads by example, exhibiting his own sincerity
and modeling the behaviors he wants others to emulate. Biden's willingness to connect
closely with people is a result of his empathy, which has frequently appeared with the
phrases warm and pragmatic in previous public portrayals. That's understandable for a
man who overcame a stutter and now helps others do the same, as well as for a senator
who had to deal with the death of his wife and young daughter in a car accident not 4/9
long after taking office. Joe Biden is an unquestionably kind and good human being
with a wealth of knowledge and empathy. This is a good profile to have in these times,
Joe Biden now appears to realize where history is leading him and the FDR role he
must play in rescuing our divided society from a downward spiral in health,
unemployment, racial injustice, and global warming. He'll be inspired by his personal
experience and relationships when it comes to making political judgments or
interpreting how Congress will react to initiatives, that somethings he: "feels he knows
pretty well”. Transformational leadership is a management style that encourages,
inspires, and motivates people to innovate and generate change in order to help the
organization grow and influence its future success. This is accomplished through
executives leading by example with a strong sense of corporate culture, employee
ownership, and workplace independence, through the above analysis, we can see that
Joe Biden is indeed a Transformational leader.
Talking about Joe Biden the effectiveness of his leadership, there are many
achievements of him from the time he was vice president to now being elected
president that can prove the effectiveness of his leadership style. Most recently, his
Covid-19 vaccination effort was extremely effective and successful, according to
CNBC, the campaign effectively injected at least one shot for 100 million Americans
within 100 days of his administration. Since assuming office, the Biden administration
has tried to increase vaccine availability in the United States, following complaints
from states that demand for the vaccinations was surpassing supply. As Vice
President, he oversaw the execution of the American Recovery and Reinvestment Act
of 2009, which was at the time the country's largest economic recovery plan. aided in
the recovery of the American economy and the survival of the automobile industry in
the United States. Since becoming Vice President and now President, he has united
people from all walks of life, Democratic politicians, and corporations across the
United States, and has achieved several policy victories. According to
Miamidade.com, in 2014, he oversaw a study of federal employment and training
programs that serve over 21 million people annually, retooling $1.5 billion in awards
to fit with job-driven training best practices. Those successes are concrete evidences 5/9
to support that his leadership style is very successful, transitioning from Republican
presidents to a very effective and successful Democratic president.
C. Essay 3 (1,5 to 3 pages) worth 3 marks
According to GLOBE, each region will have its unique problems, which will have
a direct impact on leadership style. The GLOBE study's findings aided organizations
and societies in understanding what made a leader effective or unproductive. Many
leadership behaviors are comparable throughout countries, indicating that there are
specific leadership characteristics that are considered as beneficial regardless of
cultural differences or society in which a leader is from. The GLOBE study was
noteworthy in that it revealed how cultures view effective and unsuccessful
leadership, which is useful for leaders in fostering intercultural encounters. Business
leaders have enormous potential to influence the culture of their organizations by
employing a variety of strategies that address the members' basic assumptions,
attitudes, and values; yet, this is not a simple undertaking. As previously said, culture
is often manifested in unconscious behaviors, attitudes, and assumptions that evolve
through time and alter as new employees join a company.
This Essay will compare the daily culture and leadership culture of North America
and Southeast Asia. Vietnam, Laos, Cambodia, Thailand, Myanmar, Malaysia,
Singapore, and the Philippines are all part of Southeast Asia. Southeast Asia's
population had grown to about half a billion people by the late twentieth century,
accounting for about a twelfth of the world's total. Southeast Asia has its unique
cultural identity, which is often enriched by selecting receiving other cultural
quintessence. Along with the region's economic development, Southeast Asian
countries' progressive traditional cultural values are being more focused and
promoted, and they are becoming a vital driving force for the development of each
country and region. In Southeast Asia, the culture here will often focus on traditional
culture, preserving the ancient cultural beauties, but still having a selective integration
process. Southeast Asian cultures are known for being highly caring of the other, as
well as uncertain avoidance. They're also great at teamwork since they don't have a lot
of ego and are frequently pessimistic about proving themselves, which leads to less 6/9
individualism. These aspects contribute to a shared culture that is frequently centered on C&B.
North America is a vast land with a rather special ecosystem. Canada, Mexico, and
the United States are the largest countries in the region. The region's three largest
countries are Canada, Mexico, and the United States. The population of North
America today is made up of a diversity of peoples, including indigenous peoples,
European whites, and African blacks. North America's geography is also quite unique
due to its vast size. The first is the rocky landscape. It has a large number of broadleaf
forests, which are mostly found in the eastern United States. North America is one of
the most diverse area in the world, and it is difficult to determine the exact
classification of ethnic groups because the majority of Americans come from a variety
of ethnic backgrounds. Because most of the people who live in North America are
from different regions of the world, the diversity of languages, faiths, and ethnicities is
considerable, and the culture is diverse and always evolving according to trends.
Integration is always taking place in the most recent direction. Individualism is valued
more in North American culture, and people are more likely to express themselves;
they prefer to be able to prove themselves, therefore they are more likely to have their
own opinions, self-opinions will be more independent and individualistic. Individual
qualities and achievements are frequently evaluated in terms of work culture, and they are more based on performance.
Humane orientation and in-group collectivism were high among leaders in
Southeast Asian countries, and might be described as countries with strong family ties
and a strong sense of responsibility for their communities. In terms of leadership
styles, Southeast Asians, just like in the cultural analyzed above, to minimize
uncertainty, therefore leaders tend to be autocratic. Because they have less desire for
self-expression, they will frequently collaborate, resulting in highly successful
collaboration. However, some leadership styles will often focus on individual goals
for themselves and their families rather than the collective goals. As for leadership
styles in North American countries, they often tend to lead democratically, because
respect in listening to individual opinions is essential, and employees and management 7/9
do not afraid to try new jobs that are risky and culturally uncertain in the ways
discussed above. They are open to change in order to improve the company, and
leaders will frequently prioritize humanitarian orientation over task orientation.
Because Autocratic Leadership are quite common in South East Asia, so the
Advantages when working are: It allows for fast decisions to be made, improves
overall communication, improves productivity, handles crisis situations effectively,
and the most important is reduces employee stress. With the Disadvantages: It often
leads to micromanagement, does not offer a sense of professional ownership, more
important it creates a work culture based on the leader and creates a system of
dependence. When a company demands quick, accurate choices from an experienced
leader, the advantages and disadvantages of autocratic leadership reveal that it can be
effective. It's a simple method to cut through bureaucratic red tape and promote
greater communication among all employees.
And because Democratic Leadership are quite common in North America, so the
Advantages when working are: It works well when trying to solve a complex concern,
easy to encourages creativity, strengthens the relationships of a team, more also it is a
leadership style that anyone can practice, encourages honesty within the workplace,
improves job satisfaction, stronger commitment levels and most important, its builds a
stronger vision for the future. With the Disadvantages: It can create negative
emotions, can lead to procrastination, also takes time to reach a consensus, sometimes
it might not guarantee the best possible solution, and the most important is It requires
a certain skill or educational level of the leader. The benefits and drawbacks of
democratic leadership demonstrate the need of embracing the variety that occurs
within every team and organization. This style also demonstrates that, in order to be
effective, it must be carefully handled and may need to be coupled with other leadership styles. 8/9
STUDENT CONTACT INFORMATION Students Phone Name Gmail ID Number Lâm Khôi 081349488 2180533
Nguyen.lk0533@sinhvien.hoasen.edu.com Nguyên 6 Submit Date: July 5th 2021 9/9