PRACTICE TEST FOR UNIT 8 Part 5. Incomplete sentences
Choose the word or phrase that best completes the sentence
1. Not knowing ………. to go, he pulled over to ask directions. A. what B. where C. when D. why
2. Please say ………. you have on your mind. A. whatever B. whichever C. wherever D. whenever
3. I'm going to ask him ………. I should do it. A. what B. when C. which D. that
4. It's not easy to explain the reason why he has ………. to quit. A. choice B. choose C. chose D. chosen
5. While abroad, he used to travel with an interpreter ………. was well known for his excel ent language skil s. A. whose B. whom C. which D. who
6. ………. you have to do is sit by the baby and read to her. A. What B. Which C. Who D. That
7. Dawn, ………. is a well-known pop musician, has been married three times. A. that B. who C. which D. whom
8. These days. I guess nobody would be acquainted with a person ………. identity is not what it seems. A. who B. who's C. that D. whose 1 TACB2 Lecturer: Truong Thi Thuy
9. One of the European countries ………. military power has greatly declined is now trying to regain its old glory. A. which B. whose C. what D. that's
10. ………. he says deserves recording. A. Which B. Who C. That D. What
11. Yesterday, I met a woman ………. grandfather was Swedish. A. who B. who's C. whose D. which
12.Tom, ………. has three sisters, has no interest in getting married. A. who B. whom C. that D. which
13. She put her prize in a place ………. everyone would notice it. A. where B. which C. in what D. to that
14. Nobody knows for ………. Joe is working. A. why B. whom C. that D. which
15. We don't agree with the means ………. he solved the problem. A. by it B. by that C. by which D. with it
16. It is interesting to meet people whose cultural backgrounds ………. from our own. A. different B. difference C. differ D. differentiate
17. Mary taught me ………. to play the violin. A. what B. where C. how D. when
18. Is this ………. you have been looking for? A. which 2 TACB2 Lecturer: Truong Thi Thuy B. what C. how D. why
19. All ………. you have to do is take care of the baby. A. what B. that C. which D. it
20. He didn't give any reason ………. he was absent from the conference. A. where B. that C. which D. why
21. Let's go to Smith's, ………. we can have a drink before the soccer game starts. A. where B. when C. which D. whether
22. He is trying to buy the same ring ………. he lost two months ago. A. that B. where C. then D. whose
23. Mr. Kim knows the location of the office ………. issues parking permits. A. who B. it C. themselves D. which
24. We are currently seeking an experienced sales manager ………. has at least five years of experience. A. he B. if C. who D. because
25. The number of foreign students ………. want to learn Korean is gradually increasing. A. which B. that C. for D. while
26. A new security door, ………. can be operated by remote control, wil be instal ed next month. A. that B. it C. them D. which
27. Many people ………. were surveyed indicated that they are planning to buy a new car. A. they B. who 3 TACB2 Lecturer: Truong Thi Thuy C. which D. those
28. The hotel ………. is under renovation is expected to reopen next month. A. that B. such C. when D. until
29. The airport limousine service, ………. has been running since January, has been favorably received by travelers. A. who B. what C. when D. which
30. Gladstone Technology recently relocated to Boston, ………. is located not too far from New York City. A. where B. what C. which D. that
31. This is the computer company to ………. I have applied for the position of the programmer. A. what B. which C. who D. that
32. Please let my assistant know ………. it would be best to contact you. A. that B. who C. what D. when
33. This year's conference will take place in the area of the country ………. I grew up. A. where B. in that C. with that D. in where
34. The president liked al the options, so he said we should choose ………. we think is best. A. whichever B. whoever C. whenever D. however
35. Nobody knew ………. bag this was or why it was sitting in the conference room. A. who B. whose C. which D. who's
36. With no name on the package, the delivery man was unsure ………. to give the package to. A. for who B. whom C. for whom 4 TACB2 Lecturer: Truong Thi Thuy D. whose
37. We have an obligation to our customers to make sure they know ………. to use our products correctly. A. why B. because C. which D. how
38. Marcus Allen is the person ………. you must speak to get the information you need. A. whom B. to whom C. who D. to who
39. James is the one ………… came up with the idea for the new advertising campaign. A. he's B. whose C. he D. who
40. Passengers ………. wish to have vegetarian meals will have to notify flight attendants before takeoff. A. who B. whose C. when D. what PART 6. Incomplete texts Exercise 1 Dear Mr. Perez,
I am writing on behalf of the Human Resources Department of the Imperial Inn to notify you
formal y of our offer of a temporary assignment at our Nova Scotia branch. You are one of the
first people we hired when the company was founded, and we’ve always been ………….. with your contributions. 1. A. impression B. impressed C. impressive D. impressively
In fact, we believe that your involvement in the opening of our Nova Scotia branch made it
possible for it to become one of the largest inns in the area. We’ve happy to offer you the
position of executive manager at the Nova Scotia branch for nine months.
If you concept the position, we expect you to reside in Nova Scotia during the nine-month
period. There is a good chance that, at the end of the period, you’ll be offered a similar
position at one of the new inns currently ……….. planned for the Asian market. 2. A. is B. be C. to be D. being Sincerely Henrik Stenson Chief Executive Offier Exercise 2 5 TACB2 Lecturer: Truong Thi Thuy
From: Richard Garfield, Vice President To: Al marketing employees
According to the latest statistics, sales figures for the past quarter were subject to a negative
trend caused by the ongoing national economic slump. The growth that we had
been………………………..to over the past two years has 1. A. familiar B. accustomed C. friendly D. acquainted
become to an abrupt end, with the public already reacting by curbing their spending on high-
end goods and services. The recent decline in our sales figures is…………………….of 2. A. manageable B. thoughful C. possible D. refective
this conservative consumer behavior.
Senior management staff has therefore decided to significantly reduce our production targets
in the company’s three –year development plan.
We’ll be making a presentation giving detailed informaton about the new plan, which all
marketing department employees wil be required to attend, as the revisions wil affect our
advertising strategy. Check the website noticeboard for the date, time, and venue of the presentation. Exercise 3 Hel o Kate,
Thank you for sending me the results of the consumer marketing survey. After reviewing the
survey’s results, I think that it gives us a lot of insight into ……….. marketing 1. A. lately B. now C. able D. recent
trends. I’m sure the trends. I’m sure the sales team will take advantage of the ………….… before it launches the new 2. A. data B. funds C. time D. other
marketing campaigns for our latest products.
Furthermore, I have some questions which need to be explained. Would you mind meeting
with me one afternoon on Tuesday? Thanks for your hard work. Davis Exercise 4 From: Breakgen Productions To: Darcey Kerr Subject: DVD order Dear Ms. Kerr, 6 TACB2 Lecturer: Truong Thi Thuy
Thank you for your recent order for a copy of our DVD boxed set of Werewolf Kil er.
Unfortunately, we have discontinued this boxed set edition and wil be unable to fulfil your order as……………… We 1. A. request B. requesting C. requests D. requested
apologize for any inconvenient this may cause. We do offer an alternative version of this DVD
that contains the original broadcasts as well as other additional features. Bonuses include…………….. 2. A. presently B. previously C. purposely D. general y
unrelease footage, a documentary about the making of the program, and an interview with the director.
The only other difference between the boxed set you ordered and this edition is the external
pack-aging. Of course, should you decide to purchase a copy of Werewolf Kil er and find that
it is not suitable, you may return it for a ful refund. Sincerely, Elmo J. Pudd
Customer Service Department, Breakgen Productions. Part 7: Reading comprehension Exercise 1 To: John Miler From: Linda Til man Subject: Photos Dear Mr. Mil er,
Your customer record stated that you preferred to be contacted by e-mail, so I am e-mailing you
to say that your photographs wil not be ready for Saturday at 3 p.m. as discussed. One of ou
processing machines broke down yesterday. The repairman said the new part has to be special
ordered, and probably won’t arrive for another four to five days. This means that the Belltown
branch of Ace Photos only has one machine to process nearly 150 different orders. I noticed
that you marked your order as “URGENT” on the processing request form; however, due to the
circumstances our 24 hour service is no longer available. Your photos wil probably be ready
by Tuesday morning at the earliest. If you would rather have your photos processed at anothe
Ace Photos location, we would be happy to mail them for you. We wil cover al the delivery
charges, and have the photos mailed directly to you when they are finished. Also, we would like
to offer you $15 off the total order cost to compensate for any inconvenience this problem may
have caused. Please call me at 1-800-652-3156 to discuss this matter further. Sincerely, Linda Til man Director Customer Relations
1. Why wil the problem take a long time to resolve?
A. The repair company is busy.
B. A part is difficult to obtain.
C. There was a shipping delay.
D. The office is closed briefly. 7 TACB2 Lecturer: Truong Thi Thuy
2. According to the e-mail, which service did Mr. Mil er probably request? A. One day processing B. Buy one get one free C. Poster-sized development D. Photo editing
3. What does the company offer to do? A. Mail the application B. Cover al service fees C. Accept the coupon D. Pay for shipping Exercise 2
AUSTRALIAN PULP AND PAPER WEEK
The 10th annual pulp and paper week is taking place next month from March 5-10th at the Sydney Seas Inn.
This is an excel ent networking opportunity for executives in the pulp and paper industry.
Participants from around the world are invited to join in the fair and learn more about the
direction of Oceania's pulp mil s and the future of the paper industry as a whole. This year a
special session on recycling wil be held in addition to the regular paper and packaging
sessions. The Pulp and Paper Brunch is always the most popular event of the fair. This year,
keynote speakers at Friday's luncheon (1:00 P.M.) include Martha Evans, chairperson from the
National P&P Committee; and John Lopez, former President of the Sydney Paper Factory.
Online registration available now. Click here. For information about accommodations at the
Sydney Seas Inn or other local hotels,
cal 1-800-345-9900. Members of the community are invited to come out to free events
including the family picnic (Saturday afternoon) and the children's paper festival (Sunday-al
day). For a complete schedule of events visit www.auspaperweek.org. We have room for a few
more sponsors for this year's event. Please
contact Amy Witherspoon, (awitherspoon#paperweek.com) for more details. 1. What is being advertised? A. A charity brunch B. A new newspaper C. A yearly fair D. A stationary store
2. Which is NOT provided in the ad?
A. The website address for the Sydney Seas Inn
B. The names and titles of the main speakers
C. A partial schedule of this year's events
D. A contact number for alternate accommodations
3. Who is most likely to participate in this event? A. Adventure-seeking teens B. Young children from Sydney
C. Owners of pulp and paper mil s
D. Environmentalists from Ocenia Exercise 3
How Not to Succeed in Your Job
Many magazines have articles on how to be a success, but here at Business Monthly
the Magazine for Busy Businesspeople, we thought it would be helpful if our readers knew how to fail. 8 TACB2 Lecturer: Truong Thi Thuy Step One:
Don’t come to work on time. If you want to fail at work, then don’t be on time.
Punctuality, or being where you should when you should, is a common trait of
successful people. If you don't want to succeed, be late for al of your appointments. Step Two:
Don’t ask questions. Successful people often try to learn what they don’t already
know. They ask questions if they are unsure of a situation or a procedure. If you
want to fail, make sure you keep your questions to yourself. Step Three:
Never learn new things. In order to get ahead in your career, it is necessary to
keep yourself updated on current information in your field. Information changes
quickly; if you want to be left behind, then don't keep up with the changes. Step Four:
Don’t mind your own business. MYOB, or Mind Your Own Business, means
not getting involved in office gossip. If you talk about others
behind their backs, then you can expect that others are talking about you as wel .
So if you want to fail, stick your nose where it does not belong.
1. According to the article, what does punctuality mean?
A. Having good punctuation when writing B. Being where you should C. Being successful
D. Being where you should, when you should
2. According to this article, what is true about successful people?
A. They are late, don’t ask questions, and never learn new things.
B. They are late, don’t ask questions, and try to learn new things.
C. They are late, ask questions, and try to learn new things.
D. They aren't late, ask questions, and try to learn new things 3. What does MYOB mean?
A. That you should study about business in school
B. That you should not get involved in office gossip
C. That you should prepare to own your own business
D. That you should talk a lot about other people Exercise 4
Read the table and the memo and answer the questions.
Survey: Destination Preferences of 500 Potential Customers
Sunshine Holidays Marketing Division
Table of Result (to be posted on staff room of al branches) Age/country Italy France England Spain 20-29 17 30 20 43 30-39 14 34 23 29 40-49 20 37 24 19 50-59 21 32 23 24 60-70 20 30 30 20 Research conducted March 22nd To: al branch managers
From: Sunshine Holidays Marketing Division 9 TACB2 Lecturer: Truong Thi Thuy
Customer Preferences: competition
As a result of recent research, we have decided to lauch a staff competition.
500 British people were recently surveyed by Sunshine Holidays about their vacation plans for
the coming summer. 100 people in each of five different age ranges were surveyed. They were
asked to indicate which countries they planned to visit out of four possible choices. The
choices given were Italy, France, Britain and Spain. It seems that as they get older, people tent
to choose not to travel overseas. As we can see from the table, the older participants chose
Britain as their first choise to visit. When asked about this choice, they gave several reasons,
including fears about health problems and access to medical care, worries about
communicating in a foreign language, and the desire to spend time with their grandchildren
during the school vacations. The youngest group of participants chose Spain as their favourite
They said it was because of Spain’s reputation as a fun and lively places with beautiful
beaches. However, overal France was the most popular destination for al age groups. This is
because of its close location to Britain.
We want to increase the number of older customers visiting Spain (target A) and the number
of younger visitors travel ing within Britain (target B). Fot this reason we are launching a staff
competition. Please submit your ideas to increase the number of customers in either target
group A or target group B. The two lucky winners wil win an al - expenses paid trip to Bermuda.
1. what were the people surveyed about? A. their vacation plans B. countries they had visited C. ski resorts in Europe
D. general knowledge about four countries
2. what is the purpose of this memo?
A. introduce Sunshine Holidays B. to announce a competition
C. to talk about medical care and health
D. to introduce France, Italy, Spain and Britain
3. which country was the most popular with all age group? A. Italy B. France C. Spain D. England
4. which country was the most popular with people in their twenties? A. Italy B. France C. Spain D. England Exercise 5
Read the fol owing article and e-mail
UniCorp Announces Appoitment of New Senior Vice President
New York city-based financial investment firm, UniCorp, finally announced that Donald
Branson wil be taking over as senior vice president of the European branch. The announcemen
comes after months of speculation as to who would take over the position after the retirement o
Richard Trump, who held the job for more than fifteen years. 10 TACB2 Lecturer: Truong Thi Thuy
Not surprisingly, Branson has worked as a regional director at UniCorp for the past five years.
Financial experts correctly predicted that Trump would find a replacement within the company.
At a press conference in London on Tuesday, Branson announced that he wil also be organizin
an investors’ meeting in Paris in Jan.22. “ It is both Mr. Trump’s and my wish to make this
transition go as smoothly as possible.” Je said, adding that the meeting is intended for reassuring
UniCorp investors in Europe that he is up to the task.
Although most analysts agree that Branson is a reasonable replacement, a recent 3 percent
drop in company shares reveals that this is not necessarily the case for everyone.
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To: Gary Greenspan, Investment Relations Manager From: Ivana Helmsley Date: January 17 Subject: Investors’ meeting
Thank you for your message regarding the investors’ meeting to be held next week on Jan.22.
I would like ro confirm that I wil be attendingthe meeting and would like to accept your kind
offer of accomodation at the Printemps Hotel.
As for our personal meeting, you mentioned that you are free for lunch on Jan.21. I suggest we
meet at the hotel at 1 p.m. our meeting shouldn’t take long, as I simply wanted to go through a
few concerns I have about the recent drop in UniCorp stock value in Europe.
Thank you for your time and consideration Sincerely, Ivana Helmsley
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1. What is the purpose of the article?
A. To report some financial statistics
B. To announce a new executive
C. To analyze reasons for profit losses
D. To describe a company’s recent expansion
2. What was the position of Mr. Branson prior to his promotion? A. Investment manager B. Chief accountant C. Director of sales D. Regional director
3. Where wil Ms. Helmsley meet Mr. Greenspan? A. In New York B. In Paris C. In Los Angele D. In London
4. What is Ms. Helmsley concerned about?
A. The company policies regarding investors
B. The fluctuation of market shares
C. The proposed company expansion
D. The recent decrease in company stock value. 11 TACB2 Lecturer: Truong Thi Thuy