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1.
The impact of absenteeism can: A increase hazards B increase overtime C decrease productivity D decrease satisfaction 2.
Employee attitude survey is the best tool for which of the following functions? A Supervisory feedback tool B Pay scale review C Productivity improvement tool D Job satisfaction improvement 3.
HR will be responsible for ensuring the proper new hire notices, handbook, and
benefits paperwork are distributed, filled, signed, and returned for the employee’s file. When should this occur? A
Before the employee’s first day B During onboarding C
After the employee has had time to settle into their role D During orientation 4.
What is the purpose of a Kirkpatrick's Four-Level Evaluation Model? A
To calculate the return on investment (ROI) of a training initiative B
To evaluate the results of a training program C
To identify training needs and gaps D
To measure employee satisfaction with the training process 5.
What is the most important to include in a performance feedback meeting? A
Strategic planning and a link to personal goals. B
A description of the employee's personality. C
Goal setting and a decision about when to follow up. D
Opinions about the employee's past behaviors. 6.
HR is currently running all employee data out of spreadsheets but wishes to
implement a more advanced software solution to manage their employee data and
run reports. What is the most appropriate HR software for this need? A PMS B HRIS C LMS D ATS 7.
What is the best way to handle an employee who repeats violating the policies? A Wellness program B Progressive discipline C Outplacement D Performance Review 8.
Which of the following best describes a role primarily focused on guiding an
individual through their personal and professional development by sharing
knowledge, skills, and insights based on the guide's own experiences? A Teaching B Coaching C Facilitation D Mentoring
9.A documented principle to guide organizational members is an example of: A performance B policy C value D mission 10.
Which of the following is not a work-life balance initiative? A Remote work arrangements B Outsourcing C Job sharing D Flexible work hours 11.
Which of the following survey evaluate employee preference and their satisfaction A job analysis B salary survey C employee engagement D performance feedback 12.
Employee Assistance Programs (EAP) are usually conducted by A Human Resources department . B supervisors. C third party D employees. 13.
Which of the following interview technique allows interviewers come from different departments? A Video conference interview B Assessment centre C Panel interview D Structured interview 14.
A company declares that it embraces change is an example of: A culture B mission C vision D strategic plan 15.
The best presentation technique to compare things between different groups is: A histogram B pie chart C area graph D bar chart 16.
Many companies establish value for their organization because they want to: A
identify what the organization stands for B response to unplanned events C
separate culture from performance issues D
describe what they would like to achieve 17.
Which of the following organization structure has the most well defined job classification? A Flat B Hierarchical C Matrix D Geographic 18.
Which of the following elements are best suited to the job ad rather than the job description? A
An overview of the role and its purpose within the organization. B The job title. C
The key tasks and activities performed in the role. D
A brief description of the company’s industry, mission, and values. 19.
What is the best tool to illustarte starting-time over-time turnover? A Bar chart B Histogram C Line graph D Pie chart 20.
This is a key disadvantage to recruiting through employee referrals. A
limited to entry-level positions B no diversity increase C high cost D lower-skilled candidates 21.
A company's employee morale has not had raises in two years. To minimize the
weakness it has identified. what is the first thing the compant shoul do? A
Host an employee appreciation day and recognize key contributors. B
Hire an outside consultant to create a pay-for-performance program. C
Survey employees about their satisfaction with the company and their jobs. D
Increase salaries of key employees who would be difficult to replace. 22.
The part of the new hire onboarding process called _____ helps new employees
learn the organization's policies, procedures, and culture. Trả lời:orientation 23.
Which of the following are elements of an effective onboarding and orientation
program? Select all that apply. A Job application B Team introductions and tour C Company policies D Directions to the office 24.
A(n) is one whose policies make it possible for employees to more easily balance
family and work , and to fulfill both their family and work obligations . A Employee Attitude Survey B Union-free organization C Employee Assistance Program D
Family-Friendly Workplace Practice
25.Organization commonly represent their reporting structures within different departments by: A Product B Location C Function D Project 26.
A business practice that evaluates the best class companies and determines how
those companies achieved successes is called: A SWOT analysis B benchmarking C gap analysis D organizational learning 27.
What is the purpose of a learning management system (LMS)? A
To deliver virtual classroom sessions B
To track and manage training activities and resources C
To facilitate peer-to-peer learning D
To assess employee performance 28.
The Recruiting Manager wants to analyze the efficiency of their hiring practices using
data available in their ATS. What kind of metrics should the recruiter pull out of its
reporting system? Select all the apply. A Cost per hire B Return on investment. C Offer acceptance rate. D Time to fill 29.
The best presentation technique to compare things between different groups is: A histogram B bar chart C area graph D pie chart 30.
Which of the following organization structure have the clearest chain of command? A Matrix B Flat C Line D Hybrid 31.
Employees with a high level of care about the kind of work they do strongly identify with and really A job satisfaction B employee engagement C job involvement D organizational commitment 32.
Efforts to acclimate new hires to the organization during orientation contribute to
which of the following goals? Select all that apply. A
Organizational citizenship behavior B Cultural fit C
Access to training and mentoring D Performance and productivity E Psychological comfort F
Retention and long-term success 33.
What is the cause and contributing factor of drugs and alcohol addiction? A Workplace injury B Low pay scale C Diversity without inclusion D High stress jobs 34.
Which statement describes a limitation on the validity of self-appraisals? A
Employees have a tendency to inflate their self-assessments. B
Self-appraisals are necessary for a 360-degree performance appraisal. C
Self-rating is the most preferred source of performance appraisal information. D
There are no disagreements between a manager and an employee when self- appraisal is used. 35.
Organization should enhance employee performance process by setting
______ that are measurable, attainable, relevant and specific. Trả lời:goals 36.
HR can accurately estimate human resource needs for an organization by evaluating which of the following? A
how competitors are performing B
employment and unemployment statistics C