Which of the following statements is true about the definition of leadership effectiveness?
B.Leadership effectiveness depends on the goals of the organization
Barbara Waugh, a Civil Rights activist and worldwide change manager at
Hewlett-Packard Laboratories, defines leadership effectiveness as _______.
A.finding a story worth living
An effective leader is someone who:
A.Focuses on the works and achievements of his/her people, and takes care of them
Which one of the following is not part of a general definition of leadership? B. exercise of control
According to Fred Luthans, effective managers focus on ________ while
successful managers focus on ________.
B.employee satisfaction; quick promotions
Which one of the following factors is the key element of most definitions of leadership effectiveness? C. focus on outcome
The three key elements of leadership effectiveness are:
D.goal achievement, smooth internal processes, external adaptability
While ______________ is an important aspect of leadership effectiveness,
the key element is ______________. C. internal processes; outcome
Bill Gates, founder of Microsoft, considers which of the following to be key to leadership? C. empowerment
Which of the following factors is not part of the definitions of leadership effectiveness? C. maintaining control
The three key elements of leadership effectiveness are all except_______. D. flexibility
Hùng, a salesperson for ABC, Inc., relies heavily on his supervisor to
provide annual goals and direction was well as to clarify activities for the
upcoming year. Which reason for ‘why we need leaders’ best fits this situation? C. to accomplish tasks
Which one of the following is not one of the obstacles to effective leadership?
A. reliance on new ideas about organizational structure
Compared to leaders, managers do all of the following except .
D. establish an emotional link with followers
While leaders focus on ________, managers focus on ________.
C. initiating goals and strategies; implementing policies and procedures
Leadership and management become more closely similar when
considering the issue of________.
A. effectiveness and competence.
Kip Tindell, founder of The Container Store, created a family-friendly
work environment with higher wages and flexible shifts. He may be
considered an effective leader because _____ .
D. he created a culture on shared values Managers are _____
, while leaders are _____ .
D. short-term oriented; long-term oriented
Which of the following is not one of the managerial roles proposed by Mintzberg? C. conflict manager
In addition to basic managerial functions of planning, organizing, staffing,
directing, and controlling, leaders are ascribed_________.
B. strategic and external roles
Thuy Trang, senior vice president of sales for Secure Works, takes an
approach whereby employees “make your numbers in three months or run
the risk of being put on probation, and then possibly termination.”
Through this process he measures employee performance, provides
detailed feedback and training to improve sales. Which function of how
leaders shape organizational culture best describes Trang’s approach?
A. creating an effective reward system
If the founder of the organization is a workaholic and control oriented, the
organization is likely to be characterized as:
C. fast-paced decision making and centralized
Lê Hoàng Minh is a senior executive of Medtronics, an organization
dedicated to promoting healthy lifestyles. Minh runs marathons and
maintains a personal healthy lifestyle. Which function of shaping an
organizational culture best describes Minh’s approach? D. being a role model
When leaders establish a highly decentralized structure, the result is likely to be a _________ culture. A. participative
Leaders could shape the organizational culture by all except ______. D. position power
Determining span of control, reporting relationships, and degree of
formalization and specialization are all elements of which function of how
leaders shape organizational culture?
A. developing strategies and structures
Bob Landouceur, La Salle high-school football coach wants his team
members to get in touch with their emotions and develop ‘love’ for their
teammates. Through this process he demonstrates great empathy for his
players. Which function of how leaders shape organizational culture best
describes Bob’s leadership style? C. role modeling
Helgesen’s research found that female managers only matched how many
of Mintzberg’s categories of executive roles? B. two
Leaders are often role models for their followers. Recent research suggests
that leaders must also pay attention to .
D. how outsiders impact their followers
Changes in many organizations are causing leaders to rely more on
_____________ and less on ______________. A. facilitation; structuring
In traditional organizations, employees are primarily responsible for
________ while leaders are responsible for ________. A. production; planning
The increased cultural diversity in organizations is ____ .
C. causing changes in organizational practices
The challenges arising from issues regarding the differences in age groups
represents which major factor fueling organizational change and their leaders? B. demographic changes
The younger employees who are joining the workforce typically expect to________.
D. have autonomy and participate in decisions
According to the textbook, which country has a high percentage of women
(about 23%) in corporate boards? B. Sweden
In a results oriented organization that focuses on quality and teamwork,
which level of organizational structure should assume primary responsibility? C. employees
________ is/are barriers to changes in organizations and leaders.
D. Lack of teams in upper management
The factors that are pushing for new roles for leaders include all but one of the following: D. increased homogeneity
Factors fueling changes in organizations and their leaderships are: D. All of the above.
Which of the following are not some of the factors that are fueling the changes in leadership? A. legal requirements
People who live in the ‘Little Saigonl’ region of California state have
maintained Vietnamese traditions, norms and customs from generation
to generation. This is an example of what level of culture? B. Group
refers to the variety of human structures, belief systems,
and strategies for adapting to situations that exist within different groups. A. Diversity
Larry Page, co-founder of Google, created an organizational culture that: A.
took into consideration the employees’ job satisfaction
Apple’s highly demanding work environment has been attributed to: B.
the culture of the organization
________is the norms, customs, values, and assumptions that guide the
behavior of a particular group of people. C. Culture
Leaders in high-context cultures may interpret the low-context followers’ directness as _______ A. a lack of respect
According to Hall’s theory, people from low context cultures typically: Select one: A.
Rely on the written word, clearly stated statement and formal contracts.
A U.S. manager who is negotiating in China has difficulty getting his
Chinese counterparts to agree to put the details of their new contract on
paper. At the same time, the Chinese managers are frustrated at the U.S.
manager’s insistence to clarify every detail. This conflict is can be
partially attributed to__________: B.
the difference in how the two cultures use context
People from low context cultures typically: C.
rely on the written word and clearly stated statement to communicate
Which of the following cultures is NOT considered a high-context culture? D. Scandinavian
The High and Low Context model of culture addresses: D.
differences in communication styles
By Hoftstede, Compared to the United States, Japanese culture tends to be___________: B.
higher both on power distance and uncertainty avoidance.
Which of the following is NOT one of Hofstede’s five dimensions of culture? A. People orientation
Which best describes a country characterized with a high power distance? B.
communication is typically directed only one way
Leaders from individualistic cultures would best be characterized by ________ . C. seeking recognition
When a culture is high in uncertainty avoidance, people are likely to: A. search for absolute truths
Tolerance of uncertainty refers to: A.
how comfortable people are with ambiguity
The concept of individualism/collectivism can be further refined by considering___________: B.
the concept of vertical and horizontal cultures.
Hofstede’s Cultural Dimensions, power distance is the extend to which________ B.
people accept unequal distribution of power.
Harry Triandis proposes that the concept of Hofstede' uncertainty
avoidance dimension can be further refined by: D.
introducing the concept of tight and loose cultures to uncertainty avoidance.
According to Hofstede’s research on the dimensions of culture, the United
States is best described as__________. D.
below average on power distance and above average on masculinity
By Hofstede,__________power distance indicates that employees would
generally accept work assignments from their supervisors without
question, whereas a __________power distance indicates that employees
generally have about the same amount of power as their boss. D. High; low
Japanese culture is characterized with strong feelings toward group with
clear rank and status differentiation as well as an obligation to obey
authority. This is best described as which combinationof Harry Triandis
characteristics of culture? D. collectivistic and vertical
According to Trompenaars, ________are egalitarian and focus on taking care of individual needs. D. incubator cultures
As opposed to Hofstede who considers general cultural dimensions and
values, Trompenaars and his colleagues have developed cross-cultural model that: C.
focuses on how national culture affects corporate cultures.
Nigel has a new job and during orientation he is told that the organization
treats employees as professionals and gives them considerable latitude. He
is also told that leadership is based on competence and expertise. Based on
this description, Nigel is most likely working for which type of organization? B. incubator
Jerry is working in an organization where people are very relaxed and
there are few rules and hierarchy. However, getting the task done is
everyone’s primary concern. The cross-cultural organizational culture of
Jerry’s company can be best classified as: A. guided missile
The two dimensions used by Trompenaars to classify cross-cultural
organizational cultures include: A.
egalitarian-hierarchical and person-task
By Trompenaars, the family organizational cultures are typically found in: B. Greece and Japan
Steve is searching for a new job. He recognizes that he is most comfortable
in organizations that possess clear organizational structures, well defined
roles, and focus on ‘getting the job done.’ Which type of organization
would be the best fit for Steve? B. Eiffel Tower
The GLOBE study found Americans and British highly
value and Middle Easterners place importance on it. D. charisma; low
According to the GLOBE study, Institutional Collectivism refers to: A.
The degree to which the culture values collective action and collective distribution of resources
Which of the following is NOT one of the nine dimensions on the GLOBE study? B. Stability
By GLOBE's six CLTs, participative leadership: C.
based on involving followers in decision making.
One of the contributions of the GLOBE research has been: C.
identification of universal and culturally contingent leader behaviors
By GLOBE, is the degree to which a culture values
fairness, generosity, caring and kindness. D. humane orientation
Possible causes for Gender Inequality in organization include_______: A.
Persistence discrimination against female/women.
Women who demonstrate masculine leadership styles are? D.
more likely to be evaluated poorly by men
The primary goal of multiculturalism is to? b.
build a culture of openness and inclusion
What are the three components of a Cultural Mindset? B.
Cognition, Behavior and Skills.
The modern scientific study of leadership can be divided into three eras. These are: B. trait, behavior, contingency
Which of the following factors helped in the development of the trait approach to leadership? C.
the development of personality testing
The results of the trait approach to leadership indicate that: B.
leadership cannot be studied outside of the situation or context
The trait approach to leadership suggests that: D.
leaders have special innate qualities
The results of the trait approach to leadership have established that: D.
few, if any traits define leaders
The two primary leadership behaviors that are still in use are: D.
consideration and initiation of structure
Terry is a manager who believes in treating employees as equals, is
friendly and approachable, and puts the work group’s ideas into
operation. Based on behavior approach Terry is using which leadership behavior? D. consideration
Studies conducted at _____ are among the best-known behavioral approaches to leadership. B. Ohio State University
In the early work on leader behavior, Lewin and his associates relied on
which of the following three leadership behaviors? C.
democratic, autocratic, laissez-faire
Ragu makes sure that his work unit knows what is expected, schedules the
work and sets deadlines, and assigns people to different tasks. Ragu is: A. initiating structure
The primary assumption of the contingency approach to leadership is: C.
what works depends on the situation.
According to the Contingency Model: B.
if the leader’s style matches the situation, the leader will be effective.
According to Fiedler, there are several factors that describe the leadership
situation. Which of the following is not part of these situations? B. follower maturity
John has just come back from a leadership training based on Fiedler’s
Contingency Model. He has very much enjoyed the training and is
planning to implement what he has learned. Which one of the following is John likely to do? D.
He will focus on understanding and changing his leadership situation when he is out of match.
By Fiedler's contingency model, leader style can be determined by: A.
Least Preferred Coworker questionnaire.
When Hung’s group fails, he tends to be harsh in judging his subordinates
and tends to blame an punish them. By Fiedler Hung is most likely: B. a low LPC
A high LPC leader draws self-esteem from: ] B. getting along with people.
Fiedler considers the LPC to be a _________ that people _________. C.
stable characteristic; cannot change.
____________ is another term used to describe middle LPC individuals. B. Socio-independent
Nader is the manager of a group of highly cohesive individuals whose
primary job is to reconcile the budgets from other divisions. Based on
Fiedler’s classification, Nader faces which kind of situation? A. High situational control
According to the Contingency Model, _________ will be effective in high
and low situational control, while _________ will be effective in moderate situational control. C.
task-motivated; relationship-motivated
When there is no quality requirement and employee commitment is not
needed, the most appropriate leader decision style is: B. autocratic
In the _________ decision style, the leader exchanges ideas with followers
who are equal partners in the decision process. B. group
Which of the following is not one of the several contingency factors in the Normative Decision Model? B. Goal conflict
Which of the following is not one of decision styles used in the Normative Decision Model? C. Individual
Le Hoang Minh has decided to implement the principles of the Normative
Decision Model to managing hisnteam. In order to be successful, he must
do all of the following, except: B.
allow his followers to participate in all decisions.
According to the Normative Decision Model, leaders should adjust their
decision style depending on__________ and _____________. C.
the need for a quality decision; likelihood that employee will accept the decision