Writing 2024: Business English Communication Skills | Môn Tiếng anh thương mại - Đại học Ngoại Thương

lOMoAR cPSD| 58562220 Writing TATQ 2024 Ver1 Dear Mr Boberts,
I'm writing to you to complain about some problems i encountered on my last trip that made me
did not have a good experience with the airline.
I arrived at the airport three hours early to check in but after finished, I had to wait 10 more
hours to get on the p lane. That made me completely exhausted and missed an important
meeting. I had seen two baggage staff members throwing some bagggage very hard. As I
expected, my luggage is scratched. After boarding the plane, I saw my seat hadn't cleaned
thoroughly, some crumbs still left behind. That made me uncomfotable.
This is the first time I fly with your arline and it don't meet my need.
I think the airline should have a retraining for all airline's buggage staff members and buy more
planes to reduce flight delay.
I look forward to your feedback. Kind regards, Tran Thi Lai Ver2 Dear Mr Roberts,
I'm writing this email to complain about some problems I encountered on my last trip and it
made me did not have good experience with your airline.
I arrived at the airport three hours early to check in but after finishing, I had to wait 10 more
hours to get on the plane that made me completly exhausted and missed an important meeting. I
had seen two baggage staff members throwing some luggage very hard. As I expected, my
luggage is scratched. After boarding the plane, I had seen my seat did not have cleaned
thoroughly, some crumbs still left behind.
This is the first time I fly with your airline and it don't meet my need. I think your airline should
have a retraining all airline's baggage staff members and buy more planes to reduce flight delay.
I would be grateful if you could respond my complaint as soon as possible. Yours sincerely, Tran Thi Lai lOMoAR cPSD| 58562220
WRITING: FUNCTIONAL LANGUAGE
Unit1: Email- introducin yourself Dear …., / Hi everyone,
I’m Tran Thi Lai and I’m writing to introduce myself as the new Sales Manager at your company.
In my previous job, I was the Sales Manager at CGV. The job was great, but
I’m looking for a more dynamic work environment, and your company seems
to offer just that. My five years of experience in the sales industry have
equipped me with necessary knowledge and skills, which will be beneficial in my new role.
I’m excited to join the sales team and am really looking forward to starting my new position.
If you encounter any challenges or have any quesion, please feel free to
contact me. I would be appriciate it if you could respond to this email. Yours sincerely, Tran Thi Lai. Hi everyone,
I’m Tran Thi Lai and I’m writing to introduce myself as a New Sales Manager at your company.
My previous job was as Sales Manager at CGV. The job is great, but I’m looking for a more
dynamic work enviroment and your company seems to offer just that. My five years of
experience in the sales industry have equipped me with necessary knowlege and skills that I
believe will benefical for my new role. I’m so excited to join the sales team and I’m looking
forward to starting my new role.
If you encounter any challenges or any problems, please contact me. I would be grateful if you could response to my email. lOMoAR cPSD| 58562220 Yours sincerely, Tran Thi Lai. [1] Hi everyone,
I’m Tran Thi Lai, and I’m writing to introduce myself as the new Sales Manager at your company.
My previous job, I was as the Sales Manager at CGV. The job was great, but I’m looking for a
more dynamic work environment, and your company seems to offer just that. My five years of
experience in the sales industry have equipped me with necessary knowledge and skill, which
will beneficial for my role. I’m excited to join sales team, and I’m looking forward to starting my new position.
If you encounter any challenges or have any question, please feel free to contact me. I would
appriciate if you could respond to this email. Yours sincerely, Tran Thi Lai. [2] Hi everyone,
I’m Tran thi Lai, and I’m writing to introduce myself as the new Sales Manager at your company.
In my previous job, I was the Sales Manager at CGV. The job was great, but I’m looking for a
more dynamic work environment, and your company seems to offer just that. My five years of
experience in the sale industry have equipped me with necessary knowledge and skills, which
will be beneficial for my new role. I’m excited to join the sales team, and looking forward to starting my position.
If you encounter any challenges or have any question, please feel free to contact me. I would
appreciate if you could respond to this email. Yours sincerely, Tran Thi Lai. [3] Hi everyone,
I’m Tran Thi Lai, and I’m writing to introduce myself as the new Sales Manager at your company. lOMoAR cPSD| 58562220
In my previous job, I was the Sales Manager at CGV. The job was great, but I’m looking for a
more dynamic work environment, and your company seems to offer just that. My five years of
experience in the sales industry have equipped me with necessary knowledge and skills, which
will be beneficial for my new role. I’m excited to join the sales team, and I’m looking forward to starting my new position.
If you encounter any challenges or have any questions, please feel free to contact me. I would
appreciate it if you could respond to this email. Yours sincerely, Tran Thi Lai. [ Perfect]
Unit 2: Confirming an order Dear…., ORDER CONFIRMATION
(Thank you for placing your order with [ your company name]), and we are writing to
you to confirm your order number…….
As agreed at the meeting last week when we discussed your order, I confirm that we will (what’s
delivery?, period?, price?, when it arrived?) the goods to your factory every deliver for a period week
of 12 weeks at a price of $4.4 per unit, and on
we also confirm that the first delivery will be 05/11.
Payment terms are $4.000 monthly, 30 days after the date of the invoice and we enclose
full terms and conditions for your records
Once again, we thank you for your business and look forward to working with you. If
you have any queries please do not hesitate to contact us Yours sincerely, Dear Mr Chahal, ORDER CONFIRMATION
Thank you for placing your oder with CGV, and we are writing to you to confirm your oder
number 647190 for 1000 123/XC units per week for 12 weeks.
As agreed at the meeting last week when we talked about your order, I confirm that we will
deliver the goods to your factory in Mumbai every week for ten period at a price of $4.00 per
unit, and we also confirm that the first delivery will be on 05/11. lOMoAR cPSD| 58562220
The payment terms are $4,000 monthly, 30 days after the date of the invoice and we enclose
full terms and conditions for your records.
Once again, we thank you for business and look forward to working wit you. If you have any
queries, please do not hesitate to contact us. Yours sincerely, Tran Thi Lai Dear Mr Chahal, ORDER CONFIRMATION
Thank you for placing your order with CGV, and we are writing to you to confirm your order
number 647190 for 1000 units a week for 12 weeks.
As agreed at the meeting last week when we talked about your order. I confirm that we will
deliver the goods to your factory in Mumbai every week for 12 weeks period at a price of $4.44
per unit, and we also confirm that the first delivery will be on 05/11.
The payment are $4,000 monthly, 30 days after the date of the invoice and we enclose full terms
and conditions for your records.
Once again, we thank you for your business and look forward to working with you. If you have
any queries, please do not hesitate to contact us. Yours sincerely, Tran Thi Lai Dear Mr Chahal, ORDER CONFIRMATION
Thank you for placing your order with CGV, and we are writing to you to confirm your order
number 741190 for 1,000 123/XC units per week for 12 weeks.
As agreed at the meeting last week when we discussed your order, I confirm that we will deliver
the goods to your factory in Mumbai every week for a period of 12 weeks at a price of $4.00 per
unit, and we also confirm that the first delivery will be on 05/11.
The payment terms are $4,000 monthly, 30 days after the date of the invoice and we enclose full
terms and conditions for your records
Once again, we thank you for your business and look forward to working with you. If you have
any queries, please do not hesitate to contact us. lOMoAR cPSD| 58562220 Yours sincerely, Tran Thi Lai
Unit 7: Thank you email Dear…,
I would like to take this opportunity to thank you for …(points). We appreciate your loyalty and patronage.
The conference/event ran very smoothly thanks to your hard work/ the hard
work of all your staff. I would like to express our appreciation for… (resion)
Once again, we thank you for your continued support and look forward to a bright future together.
If you have any queries, please do not hesitate to contact us. I would appreciate
if you could respond to this email. Yours sincerely, Tran Thi Lai Dear Mr skelton,
I would like to take this opportunity to thank you for the great contribution to the
project. We appreciate your loyalty and patronage.
The project ran very smoothly thanks to the hard work of you. I would like to
express our appreciation for your support, collaboration and hard work throughout
the project. As your deep knowledge and skills, the problems were handled very
quickly and therefore, the project was finished on time of deadline.
Once again, we thank you for your continued support and look forward to a
bright future together. If you have any queries, please do not hesitate to contact us. Yours sincerely, Dear Mr Skelton, lOMoAR cPSD| 58562220
I would like to take this opportunity to thank you for your significant contribution to
the project. We appreciate your loyalty and patronage.
The project ran very smoothly thanks to your hard work. I would like to express our
appreciation for your support, collaboration and hard work throughout the project.
With your deep knowledge and skills, the problems were handled very quickly, and
therefore, the project was completed on time and met all deadlines.
Once again, we thank you for your continued support and look forward to a bright future together.
If you have any queries, please do not hesitate to contact us. I would appreciate it
if you could respond to this email. Yours sincerely, Dear Mr Skelton,
I would like to take this opportunity to thank you for the significant contribution.
We appreciate your loyalty and patronage.
The project ran very smoothly thanks to your hard work. I would like to express our
apreciatione for your support, collaboration and hard work throughout the project.
With your deep knowledge and skills, the problems were handled very quickly, and
therefore, the project was completed on time and met all deadlines.
Ocen again, we thank you for your continued support and look forward to a bright future together.
If you have any queries, please do not hesitate to contact us. I would appreciate it if
you could respond tio this email. Your sincerely, Introducing myself email. Dear Mr Skelton,
I’m Tran Thi Lai, and I’m writing this email to introduce myself as the new Sales Manager at your company.
In my previous job, I was the sales Manager at CGV. The job was great, but I’m
looking for a more dynamic work environment, and your company seems to offer
just that. My five years of experience in the sales industry have equipped me with lOMoAR cPSD| 58562220
necessary knowledge and skills, which will be beneficial for my new role. I’m
excited to join the sales team and look forward to starting my new position.
If you have any queries, please do not hesitate to contact us. I would appreciate it of
you could respond to this email. Yours sincerely, Confirm an order email: Dear Mr Alex Johnson, ORDER CONFIRMATION
Thank you for placing your order with us, and we are writing this email to you to
confirm your order number A3456 for 2 Wireless Headphones (Model X200),
which we received this morning.
As agreed at the meeting last week when we discussed your order, I confirm that we
will deliver the goods at your factory in Mumbai at a price $75 per unit, and we also
confirm that the delivery will be on May 15, 2024.
The payment terms 30 days after the date of the invoice and we enclose full terms
and conditions for your records.
Once again, we thank you for your business and look forward to working with you.
If you have any queries, please do not hesitate to contact us. I would appreciate it
if you could respond to this email. Yours sincerely Thank you email Hi everyone,
I would like to take this opportunity to thank you for your significant contribution to
the project. I appreciate your patronage and loyalty.
The project ran very smoothly thanks to your hard work. I also would like express
my appreciation for your help and support. With your deep knowledge and skills,
the problems were handled very quickly, anf therefore, the project was completed
on time and met all deadlines. lOMoAR cPSD| 58562220
Once again, thank you for your continued support and look forward to working with you.
If you encounter any challenges or have any queries, please do not hesitate to
contact me. I would appreciate it if you could respond to this email. Yours sincerely, Tran Thi Lai Unit 8: Short report. Introduction
The director has asked me to write this report to try identify some problem
recently due to…. This report looks at reasons for the…. (problem). Finally, it will make recommendations. Fidings
The first thing we noticed was that…. (problems). Its seems that the staff…. One
of the key problems is staff do not …. Recommendations
It is therefore recommended that …. Hi everyone,
I’m Tran Thi Lai, and I’m writing to introduce myself as the new Sales Manager at your company.
In my previous jobs, I was a Sales Manager at CGV. The job was great, but I’m
looking for a more dynamic work environment and your company seems to offer
just that. My five years of experience in the sales industry equipped me with
necessary knowledge and skill, which will be beneficial for my new position. I’m so
excited to join the sales team and look forward to working all of you.
If you encounter any challenges or have any questions, please do not hesitate to
contact me. I would appreciate it if you could respond to this email. lOMoAR cPSD| 58562220 Yours sincerely, Tran Thi Lai.