Lesson 5 – Foundation Course Vocabulary 1. Overhead rack : 2. Contract : 3. Rotate : 4. Incorporate : 5. Determine : 6. Merger : 7. Based on : 8. Expense/ expenditure : 9. Fold : 10. Form : 11. Place : 12. Carry : 13. Assistant : 14. Budget : 15. Seat :
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Listening and Reading Practice
(95-97) Good job, everyone. Today's end-of-season sale was a huge ______________,
and you all did a good job assisting customers. We're almost completely sold-out of
_________ accessories. There are only a few gloves and scarves left, and _________
are selling well. This is great because we're expecting the first ________ of spring
clothes next ___________. We really need to clear out as much space on our shelves as
possible. There's been one change to _________'s schedule. Patrick will be out, so I'll
be filling in for him __________.
(98-100) M-Au Hi, Salma. This is Alberto. I'm still out of town ___________ staff at
our store in Manila. I'll be here training them until the end of this week. I just
remembered that was supposed to place the order for _______ cartridges for our offices,
but I forgot to do that. Would you be able to order them? You can find the _________
number for the printer cartridges on the list on my desk. Oh, one more thing... 10°Can
you let me know when you're _________ next week? We need to start interviewing for
a new receptionist when I get back to the _________. Thanks!
Lesson 6 – Foundation Course Vocabulary 1. Drawer : 16. Reception desk : 2. Wiping : 17. Artwork : 3. Pouring : 18. Except : 4. Beverage : 19. Allow : 5. Load : 20. Purchase : 6. Cyclist : 21. Enhance : 7. Merchandise : 22. Extensive : 8. Railing : 23. Preserve : 9. Descending : 24. Resident : 10. Reposition : 25. Property : 11. Distribute : 26. Notice : 12. Unoccupied : 27. Substitute : 13. Row : 28. Instructor : 14. Instrument : 29. Apply : 15. Leaning against : 30. Unexpected :
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Listening and Reading Practice
(95-97) Hi, Linda. It's Joseph. I just got a call from a potential client. They're looking for
a new __________ supplier and might be interested in doing _______ with us. I invited
their two _________ out to dinner tomorrow to discuss the possibility of using us as their
___________ supplier. There's a restaurant near the office that has a four-star rating, so
I made us a reservation there. This client would be very __________ for us, so I think we
should go over our sales presentation before the dinner. Can we meet tomorrow morning at ten to ____________?
(98-100) Good morning. I'm Marissa from Yardley Consultants. Our firm consults with
local ____________ to help them increase their business. I'll work here for the next two
days to help you find ways to expand your __________. I did some market ________
about tourism in this area and compiled the data into this chart. I found out that
__________ are interested in visiting places that are already on your tours, like the state
_______. But, look... 14 percent of the people surveyed mentioned a site that isn't
included in any of your _______ packages! So now, please spend a few _________
brainstorming with the person next to you about ways your tour offerings could be revised.
Lesson 7 – Foundation Course Vocabulary 1. Arrange : 9. Load : 2. Drawer : 10. Remove : 3. Place/ Put : 11. Each other: 4. Sweep : 12. Approach : 5. Wheelbarrow : 13. Be occupied: 6. Hang : 14. Face : 7. Board : 15. Pier/ dock : 8. Stack :
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Listening and Reading Practice (65-67) Man:
Hello, this is Samir from Rumsford Dental Clinic. I'm calling to ______ your
appointment tomorrow at ___________ Woman:
Oh no! I forgot... I have a meeting _______ morning at work. Can I
reschedule for later in the day? Man:
Uh... let's see... We have another _________ at three in the afternoon. Woman:
That's perfect. What's your address again? Man:
Actually, we've moved since your last __________. We're still on Blevin
Road, but now we're at number 47, at the intersection with Shara Lane. You'll
see a café across the ___________. Woman:
Great, thanks. I'll be there tomorrow.
Man:
And please arrive ten minutes early so we can __________ your records. (68-70) Woman:
Rohan, do you have a _______ to look at this price list? It's for the newspaper
ad for the flower shop. We have to _______ how large we want our ad to be. Man:
Sure. Hmm, if we did a full page, we'd have to go with black and white,
because color would be too __________. Woman:
You're right, but a color ad that shows our ________ will really grab readers' attention. Man:
OK... well, in that case, what if we try a quarter-page ad? We've never used
__________ advertising before, so it'll be a good way to see if it's _________.
Lesson 8 – Foundation Course Vocabulary 1. Be seated : 9. Construction : 2. Fence : 10. Sign : 3. Fix : 11. Sign : 4. Material : 12. Lift : 5. Replace : 13. Path : 6. Install : 14. Fold : 7. Adjust : 15. Lift : 8. Plug in :
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Listening and Reading Practice (65-67) Man:
I'm glad you had time to _____ _____, Angela. We're meeting with the
executive board next week and we need to _______ this report on production costs. Woman:
Yes, I was concerned when I saw the __________, too. Man:
Well, the board's main concern will be about the _________ of producing
our hand ___________. Look at the current production cost for that. We used
to be able to __________ it for much less. Woman:
I know. But the factory that produces the cream has been having
____________ with their machinery. That's slowing down production and
could be increasing the cost to produce each unit. Man:
Let's take a drive out there tomorrow to get more ____________. (68-70) Man:
Min-hee, we've begun preparing our first ________ of the new season.
Would you mind double-checking the costume order before I _________ it? Woman:
Sure. Let's see... OK... OK... uh, we don't need that many hats. Half that
amount is fine. We can ___________ the ones from the spring ___________. Man:
Alright. I'll lower that. ____________ else? Woman:
No, the rest ___________ fine. You submit the order, and I'll go install the
new ceiling _______ now. They're going to hang from the metal brackets we put in above the stage. Man:
Oh, that'll look nice. Brighter is ___________.
Lesson 9 – Foundation Course Vocabulary 1. Sign : 14. upgrade : 2. Manufacture : 15. reminder : 3. Out of order : 16. announce : 4. Handle : 17. anticipate : 5. Decide : 18. survey : 6. Prepare : 19. complete : 7. Include : 20. temporary : 8. Reception : 21. release : 9. Manufacture : 22. construct : 10. Be responsible for: 23. contract : 11. complimentary : 24. evaluate : 12. proposal : 25. repair : 13. attach : 26. in charge of
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Listening and Reading Practice (32-34) Man:
Hello, I'm a guest here at the _____. I plan to do some sightseeing today, and I have a _____________. Woman:
Certainly. What can I _______ you with? Man:
I'm interested in ________ a couple of historic neighborhoods. 3 What would be a
good way to ________ around to see them? Woman:
Well, you could rent a _________. There's a shop just down the _______ where you can get one. Man:
Oh, that's perfect if it's not too __________. Woman:
I don't know what they charge, but I'd be happy to call them and _____________. (34-37) Woman:
The _________ of our restaurant is supposed to be in today's __________. Have you seen it yet? Man:
I read it before I came in to work. It's the first review in the Entertainment _____________! Woman:
Really? I hope it had a lot of good things to say about us. Man:
It did. In fact, I think we'll have a lot of new __________ this week, thanks
to the positive review. Especially since the reviewers really liked our specialty desserts! Woman:
Well, then we'd better _____________ more food. I'll order more ingredients right away.
Lesson 10 – Foundation Course Vocabulary 1. rent : 9. discuss : 2. proposal : 10. hire : 3. vacation : 11. take place : 4. declare : 12. brochure : 5. company : 13. employee : 6. conference: 14. corner : 7. well - qualified : 15. deadline : 8. real estate agent :
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Listening and Reading Practice (38-40) Man:
Welcome to Pavilion Appliance _______. How can I help you? Woman:
Well, the ________ on the door of my refrigerator broke off. Man:
Oh, that's not good. If you bought it more than a year ago, it's not going to be covered by the _________. Woman:
I know-I bought it three years ago. But I can fix it myself... I just need to buy the handle. Man:
I'm sorry, but we don't sell ____________ parts. Woman:
So, do you know of a store that does sell them? Man:
Well, there is a Web site that sells appliance parts at good ________. You
could see if they have what you're ___________. It's called AppliancePartsForYou.com.
41. Why is the man calling? 38.
Who most likely is the man? (A) To make a payment (A) A supermarket manager (B) To request an extension
(B) An appliance store employee (C) To cancel a registration (C) An ice-cream shop owner
(D) To obtain course information (D) A real estate agent
42. What does the man say about his friend?
39. What problem does the woman mention? (A) She works in his office. (A) An invoice is incorrect.
(B) She benefited from a certificate program. ( B) An item is broken.
(C) She runs a successful accounting firm. ( C) A document is missing.
(D) She wrote a positive review. (
D) A product is too expensive.
43. What does the woman say the man might be
40. What does the man suggest the woman do? eligible for? (A) Purchase a warranty (A) A reduced fee (B) Return some merchandise (B) A consultation (C) Call a specialist (C) A job promotion ( D) Find an item online (D) A free upgrade (41-43) Man:
Hi. I'm calling about your online ______ course. According to your Website,
it's one of three courses required for your Professional Certificate in
___________. I'm not interested in the certificate, so can I just take the leadership course? Woman:
Yes, but it's probably worth it to get the certificate. Have you seen our online?
Most people who ___________ the certificate program are very satisfied. Man:
Yes, I have a friend who got the management certificate through your
______________. It's really helped her in her career. Woman:
Well, if you're worried about the cost, you might qualify for a reduced course
_________. Would you like me to _________ into that for you?
Lesson 11 – Foundation Course Vocabulary 1. Appointment : 13. At least : 2. Necessary : 14. Lend : 3. Project : 15. Complaint : 4. Locate : 16. Resolve : 5. Presentation : 17. Association : 6. Glove : 18. Identify : 7. Plant : 19. In advance : 8. Afraid : 20. Construction : 9. Keep in touch : 21. Violation : 10. Available : 22. Comprehension : 11. Cost : 23. Reservation : 12. Fairly : 24. Purpose :
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Listening and Reading Practice (32-34) Woman:
Good morning. I'd like to check out-I was in room 205. Here's my room key. Man:
Certainly. I'll just _____ out a copy of the charges that'll be billed to your
credit card... All right, here it is. I hope you ________ your stay. Woman:
Yes-it was great to have a room right in the _______ area. Oh wait, I didn't
order any room ____________ last night, but there's a charge for it here. Man:
I'm very sorry about that. I can fix that and print a new ________ for you. Woman:
Actually, I need to get to the __________. My flight leaves in an hour. Can you e-mail it to me? Man:
Absolutely. Have a good flight.
32. Where is the conversation most likely taking
35. What did the woman order from the man's place? company? (A) At a supermarket (A) Machine parts (B ) At a hotel (B) Cleaning supplies (C ) At an auto shop (C) Some tickets ( D) At a travel agency (D) Some computers
33. What problem does the woman mention?
36. Why is the woman pleased? (A) A bill is not correct.
(A) Some service fees have decreased.
(B) A repair is not finished.
(B) Some product tests were successful.
(C) A reservation was not available.
(C) A musical performance has been scheduled.
(D) A staff member was not polite.
(D) A business competitor has left the industry.
34. Where will the woman go next?
37. What does the woman ask about? ( A) To a client's office (A) The date of a delivery (B) To the airport (B) The size of a venue (C) To a shopping center (C) Business hours (D) To a museum (D) Discounts on an order (35-37) Man:
Good morning, Allston Mechanical, this is Pierre ___________. Woman:
Hi, this is Luisa. I'm calling from Truman Power Tools. Man:
Oh, you ordered ________ parts from us, right? Woman:
Right, components for our new _________ drill. Man: Were you satisfied with them? Woman:
Yeah, they were great. We were really ______ with how the drill performed in the ________ tests. Man:
Glad to hear it. So, are you ready to start _________? Woman:
That's why I'm calling. We're ready to move to full production, so 37we're
going to need a large order of those parts. Could you tell me about your bulk _____________? Man:
Sure. Hold on while I get you the ___________.
Lesson 12 – Foundation Course Vocabulary 1. convenient : 13. cause : 2. postpone : 14. realize : 3. performance : 15. lift : 4. shuttle : 16. beverage : 5. attendance : 17. audit : 6. be supposed to : 18. obligation : 7. stage : 19. flexible : 8. caterer : 20. technique : 9. sign up : 21. assumption: 10. representative : 22. experience: 11. reputation : 23. vacancy : 12. acknowledge : 24. issue :
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Listening and Reading Practice (38-40) Woman:
Taro, can I have a word with you? One of your __________, Dan Howell,
visited me in Human Resources today to let me know he'd be leaving his
______________ as Training Coordinator. Man:
Oh, yes, Dan. He'll be retiring in six months. I'm glad he gave you advance ____________. Woman:
I am, too. However, I wanted to ask if you'd like me to look into hiring a new
employee to ______________ him. Man:
You know, our current staff is pretty well-trained at the moment. Dan's
sessions have been very effective. So, for the time being, we won't need to replace him.
38. Which department does the woman work in?
41. What problem does the man mention? (A) Logistics (A) A budget has been cut. (B) Marketing
(B) A Web site was difficult to use. (C) Quality Assurance
(C) Product sales have been low. (D) Human Resources
(D) A policy change was rejected.
39. W hat will happen in six months?
42. What does the man suggest doing?
(A) A company will merge with another.
(A) Presenting at a trade show (B) An employee will retire.
(B) Reassigning some projects
(C) A campaign will be launched. (C) Reducing a price
(D) A branch will open abroad.
(D) Trying a different advertising strategy
40. Why does the man decline the woman's offer?
43. What does the woman say she will do?
(A) There is not enough money for a project. (A) Call a supplier (B)
There are no free days on the calendar. (B) Take notes at a meeting
(C) Current employees have been fully trained. (C) Research a topic
(D) A consultant has been hired to advise (D) Check a bus map the department. (41-43) Man:
Nancy, I just found out that ___________ of our new headphones were low this quarter. Woman:
That's __________ because we just redesigned them. Man:
I have an idea. I've noticed _____________ city buses that have large
advertisements on them. Maybe we could reach more __________ that way.
A lot of people will see the advertisements as the buses ______ around town. Woman:
That's a great idea! I'll do some research on how effective this type of
______________ is. Then we can _____________ if we want to invest in it.
Lesson 13 – Foundation Course Vocabulary 1. Business : 13. Office supplies : 2. Direction : 14. Promotion : 3. Take off : 15. Belongings : 4. Reduction : 16. Outstanding : 5. Mechanical : 17. Implement : 6. Sold out : 18. Poll : 7. Dry - cleaner’s : 19. Executive : 8. Revise : 20. Influence : 9. Take a cab : 21. Remind : 10. Non-transferable : 22. Aim : 11. Different : 23. Solution : 12. Inventory : 24. Negotiation :
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Listening and Reading Practice (40-46) Woman:
Hi, Carlos. Did you see the e-mail from the __________? Our fitness
center's going to stay ___________ 24 hours! Man:
Yes, I read it. The e-mail said the new hours will start next month. I think
it'll make our _________________ very happy. They've wanted later hours for a while. Woman:
Definitely. The manager also asked us to make some signs and post them
around the __________ so members are aware of this change. Man:
I have some time now. I'll get started making those _________ right away.
44. Where do the speakers work?
47. Where most likely are the speakers? (A) At a clothing store (A) At a print shop (B) At a fitness center (B) At a furniture factory (C) At a software company
(C) At an appliance warehouse (D) At a sports arena (D) At a stationery store
45. A ccording to the speakers, what will
48. What problem do the men describe? happen next month?
(A) A door has been left open.
(A) Pricing options will change.
(B) A delivery truck has been delayed.
(B) Renovation work will begin.
(C) Some employees are out sick.
(C) New employees will be hired.
(D) Some products are defective.
(D) Business hours will be extended.
49. What is scheduled to happen at one
46. What does the man offer to do? o'clock? (A) Make some signs (A) Some clients will visit. (B) Update a schedule
(B) Some equipment will be cleaned. (C) Estimate some costs
(C) A training session will be conducted. (D) Send an e-mail
(D) An employee luncheon will be held.
(47 – 49) Man:
Adam, I just got a message to come to the __________ floor. ls something _____________? Woman:
There's a ___________ with the last few desks that came off the
__________ line. Look at this one-the top surface of the desk is loose
because no glue was applied from the _______________. Man:
Carol-could you join us for a minute? Can you check the glue machines
on your team's part of the assembly line? They probably need a refill. Woman:
OK. I'll shut them down and take a look. We should be back in ___________ within an hour. Man:
This afternoon at one o'clock, some prospective __________ will be
visiting. Everything needs to be _____________ smoothly by then.
Lesson 14 – Foundation Course Vocabulary 1. Building design : 13. Coordinator : 2. Efficiency : 14. Sculpture : 3. Audience : 15. The rest of : 4. Reservation : 16. Conclude : 5. Submit : 17. Prevent : 6. Supply : 18. Subscription : 7. Supply request : 19. Ahead of : 8. Contract : 20. Nearby : 9. Probably : 21. Close to : 10. Brochure : 22. Involve : 11. Shipment : 23. Implement : 12. Misplace : 24. Evaluate :
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Listening and Reading Practice (50-52)
Woman: Hi, Gerard. Just a reminder, all _______ for this year's technology conference
have to be ___________ by tomorrow.
Man: Yes, I know. I actually __________ my proposal earlier today, but I haven't been
able to upload it yet... I think the Web site's down for maintenance.
Woman: Oh, I had the same problem-the _____________’s really busy. You just have to keep trying.
Man: In that case, I think I'll go to ______________ first and try again when I get back.
Would you like to _____________ me?
Woman: Sure-let's go now.
53. Who most likely is the woman?
50. What did the man recently finish? (A) A safety inspector (A) A conference proposal (B) An overseas client
(B) An agenda for a business trip (C) An athlete
(C) A revision to a client database (D) An accountant
(D) A review of some blueprints
54. What does the woman tell the man about
51. What problem does the man mention? her ID card?
(A) Additional permits are needed. (A) It is expired.
(B) An expense was not approved. (B) It has the wrong photo.
(C) A supervisor is unavailable. (C) Her name is misspelled.
(D) A Web site is not working. (D) She forgot to bring it.
52. What will the speakers do next?
55. Why does the man say, "it normally (A) Rehearse a presentation takes a few days"? (B) Print some documents (A) To reject a request (C) Go have lunch (B) To address a concern (D) Call technical support
(C) To complain about a delay
(D) To acknowledge an accomplishment
(53 – 55) Man:
Hi, Emiko. Welcome to Essen __________. I'm Amal Hassan, from Human
Resources. I'll show you ___________ the office and introduce you to
_____________ of the accounting ___________. Woman:
Nice to meet you, Amal. Do you know if I'll get my permanent ID badge
soon? I just have this temporary ID card, and this isn't the correct spelling of my ______________. Man:
Well, you can use that ID to move through the ______________ today, but
we'll ask at the security desk later. Do you have any other _______________
before we start the _____________? Woman:
Um, I thought I'd get copies of my employee _______________, but I haven't
received anything yet. Is there something I should do? Man:
Oh, it normally takes a few days.