TICKET 1 Duy Tan University FINAL TEST Test Number Faculty of English Subject : Speaking Level 3 Subject code: ENG 219 1 General English Semester: 1 Academic year: Time: 5 mins/sts
PART I: Describe a picture (3 marks)
Directions: In this part of the test, you will describe a picture in as much detail as you can. You will
then have 30 seconds to prepare your response. Then you will have 45 seconds to speak about the picture.
PART II: Respond to questions using information provided (3 marks)
Directions: In this part of the test, you will answer two questions based on the information
provided. You will have 30 seconds to read the information before the questions begin. For each
question, begin responding immediately after you hear the question. You will have 15 seconds to
respond to each question. 1
PART III: Propose a solution (4 marks)
Directions: In this part of the test, you will be presented with a problem and asked to propose a solution.
You will have 30 seconds to prepare. Then you will have 60 seconds to speak.
Respond as if you are a customer service staff In your response, be sure to •
show that you recognize the problem, and •
propose a way of dealing with the problem. Here is the problem:
Hello. This is Mark Kelly. I just had a maintenance service for my car at your repair shop yesterday.
And I took it back this morning. But the engine is not working properly again, and so does the brake. I
feel really disappointed. What should I do now? The End 2 TICKET 2 Duy Tan University FINAL TEST Test Number Faculty of English Subject : Speaking Level 3 Subject code: ENG 219 1 General English
Semester: 1 Academic year: 2019-2020 Time: 5 mins/sts
PART I: Describe a picture (3 marks)
Directions: In this part of the test, you will describe a picture in as much detail as you can. You will
then have 30 seconds to prepare your response. Then you will have 45 seconds to speak about the picture.
PART II: Respond to questions using information provided (3 marks)
Directions: In this part of the test, you will answer two questions based on the information
provided. You will have 30 seconds to read the information before the questions begin. For each
question, begin responding immediately after you hear the question. You will have 15 seconds to
respond to each question. 3
PART III: Propose a solution (4 marks)
Directions: In this part of the test, you will be presented with a problem and asked to propose a
solution. You will have 30 seconds to prepare. Then you will have 60 seconds to speak.
Respond as if you work at a Health Clinic In your response, be sure to •
show that you recognize the problem, and •
propose a way of dealing with the problem. Here is the problem:
Hi. This is Kate Wright. I have an appointment for health check with Dr. Clare at 10 a.m.
tomorrow. But something urgent came up and I need to leave for a business trip to Sydney
early tomorrow morning. Is it possible to rearrange my appointment? The End 4 TICKET 3 Duy Tan University FINAL TEST Test Number Faculty of English Subject : Speaking Level 3 Subject code: ENG 219 1 General English
Semester: 1 Academic year: 2019-2020 Time: 5 mins/sts
PART I: Describe a picture (3 marks)
Directions: In this part of the test, you will describe a picture in as much detail as you can. You will
then have 30 seconds to prepare your response. Then you will have 45 seconds to speak about the picture.
What I can see first from the picture is a beach. In the picture, there are two people relaxing
on a sandy beach under the shade of palm trees. They are seated on colorful striped beach
chairs, facing the turquoise ocean. The person on the left is wearing a wide-brimmed sun hat
and appears to be a woman, while the person on the right, who seems to be a man, is
lounging with his hands behind his head. The sky is clear with a few scattered clouds, and
the bright sunlight suggests a warm, tropical setting. The palm fronds are gently swaying,
adding to the serene and tranquil atmosphere of the scene. The overall mood is peaceful and
leisurely, as the couple enjoys a perfect day at the beach.
PART II: Respond to questions using information provided (3 marks)
Directions: In this part of the test, you will answer two questions based on the information
provided. You will have 30 seconds to read the information before the questions begin. For each
question, begin responding immediately after you hear the question. You will have 15 seconds to
respond to each question. 5
PART III: Propose a solution (4 marks)
Directions: In this part of the test, you will be presented with a problem and asked to propose a solution. You
will have 30 seconds to prepare. Then you will have 60 seconds to speak.
Respond as if you work at an office supplies company In your response, be sure to •
show that you recognize the problem, and •
propose a way of dealing with the problem. Here is the problem:
Hi. This is Jacob Duncan. I ordered a photocopier from your company last Sunday. Your staff told me it took
four days to deliver. Five days has gone by since the order date, but I have not received it yet. Can you tell
me how long I have to wait? Again, this is Jacob and my order number is 217P. The End 6 TICKET 4 Duy Tan University FINAL TEST Test Number Faculty of English Subject : Speaking Level 3 Subject code: ENG 219 1 General English
Semester: 1 Academic year: 2019-2020 Time: 5 mins/sts
PART I: Describe a picture (3 marks)
Directions: In this part of the test, you will describe a picture in as much detail as you can. You will
then have 30 seconds to prepare your response. Then you will have 45 seconds to speak about the picture.
PART II: Respond to questions using information provided (3 marks)
Directions: In this part of the test, you will answer two questions based on the information
provided. You will have 30 seconds to read the information before the questions begin. For each
question, begin responding immediately after you hear the question. You will have 15 seconds to
respond to each question. 7 Netsco Annual Symposium Tuesday, June 10 Grand Park Hotel Time Event 9:00 a.m.
Registration with tea and coffee 10:00 a.m.
Opening Address by Mark Adamson, CEO 10:20 a.m.
Reports from various departments 
Overseas Annual Sales Report: Mathew Stanley, Sales Department 
New Market Trends: Alison Becker, Management Support 
Effective Global Trade: Graham Tesky, Planning Team 12:00 p.m Lunch (buffet restaurant) 1:30 p.m.
Advanced Services: James Baser, Human Resources Department 2:30 p.m. Coffee Break 3:00 p.m Video: Effective Management 4:00 p.m.
Closing Remarks by Steve Anderson, Vice President
PART III: Propose a solution (4 marks)
Directions: In this part of the test, you will be presented with a problem and asked to propose a
solution. You will have 30 seconds to prepare. Then you will have 60 seconds to speak.
Respond as if you work at the household appliances store In your response, be sure to •
show that you recognize the problem, and •
propose a way of dealing with the problem. Here is the problem:
Hi, this is White Young. I bought a hair dryer from your shop last Sunday, and I just made use of it
this morning. But it made awful noise. Could you let me know what I should do to have it repaired? The End 8