lOMoARcPSD| 39651089
DAI HOC THUONG MAI
KHOA TIENG ANH
BO MON DICH TIENG ANH
BUSINESS CORRESPONDENCE
PRACTICE FILE
Chapter 3
Ex 1
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Ex 2
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CHAPTER 7
1.
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2. Complain about damage: complete the le 琀琀 er of complaint about damage with the words
and expressions from the box
Wear
Insurers
Complain
Torn
Crates Inspec
琀椀 ng
refund invoice
rusty
consignment
Handled
carriage forward
C.R. MENSDEZ S.A
15 OCTOBER 200__
Mr. B harrison
lOMoARcPSD| 39651089
Sales manager
Seymore Furniture Ltd.
TIB street
Maiden head
Dear Mr. Harrison,
I am wri 琀椀 ng to (1)………. about a shipment of tubular steel garden furniture we received
yesterday against (2)…………… No. G. 3190/1.
The (3)………… were damaged on the outside and looked as if they had been roughly (4) ……….
. When we unpacked them, we found that some of the chair legs were bent and (5)……., and
the fabric on he sea 琀椀 ng (6)………, or showing signs of (7)………………….. .
Two further crates from the (8)……….. have not arrived yet, so we have not had the opportunity
of (9)…….. them. I have told the shipping company that we can not accept this consignment
from you, and they have contacted your (10)………….
As we will be unable to retail this consignment in our stores, we are returning the shipment to
you (11)…………., and we shall expect a full (12)………………. .
Yours sincerely,
R. MENSDEZ
Managing director s
lOMoARcPSD| 39651089
lOMoARcPSD| 39651089

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lOMoAR cPSD| 39651089 DAI HOC THUONG MAI KHOA TIENG ANH BO MON DICH TIENG ANH
BUSINESS CORRESPONDENCE PRACTICE FILE Chapter 3 Ex 1 lOMoAR cPSD| 39651089 Ex 2 lOMoAR cPSD| 39651089 lOMoAR cPSD| 39651089 lOMoAR cPSD| 39651089 lOMoAR cPSD| 39651089 lOMoAR cPSD| 39651089 lOMoAR cPSD| 39651089 lOMoAR cPSD| 39651089 lOMoAR cPSD| 39651089 lOMoAR cPSD| 39651089 lOMoAR cPSD| 39651089 lOMoAR cPSD| 39651089 lOMoAR cPSD| 39651089 lOMoAR cPSD| 39651089 lOMoAR cPSD| 39651089 CHAPTER 7 1. lOMoAR cPSD| 39651089
2. Complain about damage: complete the le 琀琀 er of complaint about damage with the words
and expressions from the box
Wear Crates Inspec rusty 琀椀 ng consignment Insurers refund invoice Handled carriage forward Complain Torn C.R. MENSDEZ S.A 15 OCTOBER 200__ Mr. B harrison lOMoAR cPSD| 39651089 Sales manager Seymore Furniture Ltd. TIB street Maiden head Dear Mr. Harrison,
I am wri 琀椀 ng to (1)………. about a shipment of tubular steel garden furniture we received
yesterday against (2)…………… No. G. 3190/1.
The (3)………… were damaged on the outside and looked as if they had been roughly (4) ……….
. When we unpacked them, we found that some of the chair legs were bent and (5)……., and
the fabric on he sea 琀椀 ng (6)………, or showing signs of (7)………………….. .
Two further crates from the (8)……….. have not arrived yet, so we have not had the opportunity
of (9)…….. them. I have told the shipping company that we can not accept this consignment
from you, and they have contacted your (10)………….
As we will be unable to retail this consignment in our stores, we are returning the shipment to
you (11)…………., and we shall expect a full (12)………………. . Yours sincerely, R. MENSDEZ Managing director s lOMoAR cPSD| 39651089 lOMoAR cPSD| 39651089