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E-COMMERCE IN  VIETNAM VIETNAM – A MARKET OF  OPPORTUNITIES
Copyright © 2017 The Nielsen Company. Confidential and proprietary.
VIETNAM REMAINS ONE OF THE FASTEST GROWING IN SOUTHEAST ASIA           !"#     ""$  $ $  $     %$ & & '   '           ( (   " "   '                                                              !"#   "$  $ "$  $   %$ &' ("' . ry ta rie *! * + +   !   ! (   (  p ro  p             d n                         l a      tia n      ) )   ) )     e fid     on       . C             y n a p       m           o          C n   e ls       ie  N e h           !"#   "$  $ "$  $   %$ & & '   '         ("'  T 7 1 0  2 + +   ,      + + -  '   ' .   .                   t © h          rig y p   o & & '  /  C                           • %,.0  %  1      
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VIETNAM HAS A YOUNG POPULATION WITH MILLENNIALS DOMINANT & 
GEN Z ARE CONSUMERS OF FUTURE  2015 2025 SHARE OF POPULATION MILLENNIALS GEN Z (20-49 y.o) BABY BOOMER (15-19 y.o) (50-64 y.o) 7% 18% 7% 14% 43% 48% . ry ta rie p ro  p d n l a tia n e fid on . C y n a p m o  C n e ls ie  N e h  T 7 1
• Super connected with synergy  0 •
Seek for delivery services  2 t © h rig
between Online & Offline activities  y •
Willing to try Health supplement  p o C •
Seek for greater convenience
• Care about society issues (social  products  • More going out
responsibility, gender equality, LGBTQ) • Open to new things
• Strong POV & KOL influence •
Go premium but value for money 5
FAST CHANGING PACE OF MODERN “CASH-RICH TIME-POOR” 
LIFESTYLE LEADING TO THE BOOMING OF CONVENIENCE SOLUTIONS                               ,   ,       "  ' "  '   E   E   F   F          
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MODERN TRADE IS BOOMING RAPIDLY ACROSS STORE TYPES &  DRIVING THE GROWTH OF FMCG TRADITIONAL TRADE MODERN TRADE
Value % contribution – Total  Vietnam OFF+ON Premises in 87% 13% MAT Jul’19 5% Growth % vs. YA  19% . Updated: Jul’19 ry
Updated: Universe Update H1’18 ta rie p ro  p d 7,968 STORES  n (+14% vs Oct’18) l a
~ 1.5 MIL STORES (+0.2% vs. YA) tia n e fid on . C y Hyper/ Supermarket* 717 n a p m o Market Stall 65,248  C n e ls ie Minimart & Food Store* 5,301  N e h  T 7 1 ON Premise 675,469 0  2 t © h Convenience Store 889 rig y p o C OFF Premise 811,032 Modern Drug Store** 434 Mom & Kid Store 627
Source: Nielsen Retail Measurement, Nielsen Universe Update, * including independent stores, ** including Health & Beauty store  8
MAT : Moving Annual Total, FMCG includes 37 categories without Cigarette
SMALL FORMAT CONTINUES GAINING IN “PENETRATION”, “FREQUENCY”  AND “MOST SPENDING” Wet Markets Traditional  Supermarkets Department  Health &  Convenience  Minimarts Grocery Store Beauty Stores Drugstore PENETRATION 86 81 97 14 32 46 51 . ry ta rie p ro  p d FREQUENCY 18.7 7.0 2.3 0.7 1.2 4.2 3.7 n l a tia n e fid on . C y n a p m o SPEND MOST AT 36 7 45 0 1 3 2  C n e ls ie  N e h  T 7 1 0  2 t © h rig y p o C
Base: 2018 (n=1500), 2019 (n=1702)
Ref: Q7a Which of these types of stores have you visited in the past 7 days? 
Ref: Q8 On average, how often would you shop at the following type of store?  9
Ref: Q7d Which of these types of stores would be the one where you normally buy most of your food and grocery items? 
