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E-COMMERCE IN VIETNAM VIETNAM – A MARKET OF OPPORTUNITIES
Copyright © 2017 The Nielsen Company. Confidential and proprietary.
VIETNAM REMAINS ONE OF THE FASTEST GROWING IN SOUTHEAST ASIA !"# ""$ $ $ $ %$ & & ' ' ( ( " " ' !"# "$ $ "$ $ %$ &' ("' . ry ta rie *! * + + ! ! ( ( p ro p d n l a tia n ) ) ) ) e fid on . C y n a p m o C n e ls ie N e h !"# "$ $ "$ $ %$ & & ' ' ("' T 7 1 0 2 + + , + + - ' ' . . t © h rig y p o & & ' / C • %,.0 % 1
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VIETNAM HAS A YOUNG POPULATION WITH MILLENNIALS DOMINANT &
GEN Z ARE CONSUMERS OF FUTURE 2015 2025 SHARE OF POPULATION MILLENNIALS GEN Z (20-49 y.o) BABY BOOMER (15-19 y.o) (50-64 y.o) 7% 18% 7% 14% 43% 48% . ry ta rie p ro p d n l a tia n e fid on . C y n a p m o C n e ls ie N e h T 7 1
• Super connected with synergy 0 •
Seek for delivery services 2 t © h rig
between Online & Offline activities y •
Willing to try Health supplement p o C •
Seek for greater convenience
• Care about society issues (social products • More going out
responsibility, gender equality, LGBTQ) • Open to new things
• Strong POV & KOL influence •
Go premium but value for money 5
FAST CHANGING PACE OF MODERN “CASH-RICH TIME-POOR”
LIFESTYLE LEADING TO THE BOOMING OF CONVENIENCE SOLUTIONS , , " ' " ' E E F F
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MODERN TRADE IS BOOMING RAPIDLY ACROSS STORE TYPES & DRIVING THE GROWTH OF FMCG TRADITIONAL TRADE MODERN TRADE
Value % contribution – Total Vietnam OFF+ON Premises in 87% 13% MAT Jul’19 5% Growth % vs. YA 19% . Updated: Jul’19 ry
Updated: Universe Update H1’18 ta rie p ro p d 7,968 STORES n (+14% vs Oct’18) l a
~ 1.5 MIL STORES (+0.2% vs. YA) tia n e fid on . C y Hyper/ Supermarket* 717 n a p m o Market Stall 65,248 C n e ls ie Minimart & Food Store* 5,301 N e h T 7 1 ON Premise 675,469 0 2 t © h Convenience Store 889 rig y p o C OFF Premise 811,032 Modern Drug Store** 434 Mom & Kid Store 627
Source: Nielsen Retail Measurement, Nielsen Universe Update, * including independent stores, ** including Health & Beauty store 8
MAT : Moving Annual Total, FMCG includes 37 categories without Cigarette
SMALL FORMAT CONTINUES GAINING IN “PENETRATION”, “FREQUENCY” AND “MOST SPENDING” Wet Markets Traditional Supermarkets Department Health & Convenience Minimarts Grocery Store Beauty Stores Drugstore PENETRATION 86 81 97 14 32 46 51 . ry ta rie p ro p d FREQUENCY 18.7 7.0 2.3 0.7 1.2 4.2 3.7 n l a tia n e fid on . C y n a p m o SPEND MOST AT 36 7 45 0 1 3 2 C n e ls ie N e h T 7 1 0 2 t © h rig y p o C
Base: 2018 (n=1500), 2019 (n=1702)
Ref: Q7a Which of these types of stores have you visited in the past 7 days?
Ref: Q8 On average, how often would you shop at the following type of store? 9
Ref: Q7d Which of these types of stores would be the one where you normally buy most of your food and grocery items?