Vở ghi bài môn quản trị học - Tài liệu tham khảo | Đại học Hoa Sen

Vở ghi bài môn quản trị học - Tài liệu tham khảo | Đại học Hoa Sen và thông tin bổ ích giúp sinh viên tham khảo, ôn luyện và phục vụ nhu cầu học tập của mình cụ thể là có định hướng, ôn tập, nắm vững kiến thức môn học và làm bài tốt trong những bài kiểm tra, bài tiểu luận, bài tập kết thúc học phần, từ đó học tập tốt và có kết quả 

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Môn: Quản trị học (BA104DV01)

Trường: Đại học Hoa Sen

Thông tin:

8 trang 5 ngày trước

Tác giả:

Profile Kim Oanh
IM
Organisation:
- Goals, people and structure
- Ex: charity, funds, government, company, student association, clubs, business..
Managers:
- People who are responsible for gaining the org’s goals through directing the efforts of
people within the organisation.
4 types managers:
- Top managers: make decisions about the direction of the organisation. (CEO)
- Middle managers: manage others managers (CFO, COO)
- First-line managers: direct nonmanagerial employees. (team leaders,...)
- Team leaders: manage activities of a work team
=> only 3 top managers
Management:
- Process of getting things done maximise productivity and efficiently ( ) effectively
(achieve high goals of org) with and through people
Functions are more preferable than roles
Every manager has the same 4 functions but divide
External environment: factors, forces, situations and events outside the company that
affect it's performance.
Effectiveness is said to be because effectiveness is "doing the right things"
concerned with obtaining results and reaching goals.
Doing things "in the right way" results in efficiency rather than effectiveness. Note
that an enterprise can be effective—i.e., it can attain goals—without being efficient in
such areas as keeping costs and resources down. Doing things intelligently is clearly
part of an effective effort without being critical to it. The same can be said of doing
things when necessary—it is not a critical part of an effective effort
Decision-making
Step 7: Decision Implementation
- putting a decision into action.
Planning = goals + plans
Types of decisions and decision-making conditions that managers face:
Types of problems
- Structured: a straightforward, familiar, and easily defined problem
- Unstructured: a problem that is new or unusual for which information is ambiguous
or incomplete.
- Programmed: repetitive decisions that can be handled using a routine approach.
- Nonprogrammed: a unique and nonrecurring decision that requires a custom-made
decision.
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IM Organisation: - Goals, people and structure -
Ex: charity, funds, government, company, student association, clubs, business.. Managers: -
People who are responsible for gaining the org’s goals through directing the efforts of
people within the organisation. 4 types managers: -
Top managers: make decisions about the direction of the organisation. (CEO) -
Middle managers: manage others managers (CFO, COO) -
First-line managers: direct nonmanagerial employees. (team leaders,...) -
Team leaders: manage activities of a work team
=> only 3 top managers Management: -
Process of getting things done efficiently (maximise productivity) and effectively
(achieve high goals of org) with and through people
Functions are more preferable than roles
Every manager has the same 4 functions but divide
External environment: factors, forces, situations and events outside the company that affect it's performance.
Effectiveness is said to be "doing the right things" because effectiveness is
concerned with obtaining results and reaching goals.
Doing things "in the right way" results in efficiency rather than effectiveness. Note
that an enterprise can be effective—i.e., it can attain goals—without being efficient in
such areas as keeping costs and resources down. Doing things intelligently is clearly
part of an effective effort without being critical to it. The same can be said of doing
things when necessary—it is not a critical part of an effective effort Decision-making
Step 7: Decision Implementation
 - putting a decision into action.
Planning = goals + plans
Types of decisions and decision-making conditions that managers face: Types of problems -
Structured: a straightforward, familiar, and easily defined problem -
Unstructured: a problem that is new or unusual for which information is ambiguous or incomplete. -
Programmed: repetitive decisions that can be handled using a routine approach. -
Nonprogrammed: a unique and nonrecurring decision that requires a custom-made decision.