BÀI 7 E(bài cuối) - tiếng anh quản trị học - Môn quản trị học - Đại Học Kinh Tế - Đại học Đà Nẵng

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The organization attempts to develop innovative products unique to the market in which of the following strategies? Câu hỏi 1 Câu trả lời đã Select one: được lưu Đạt a. Cost leadership điểm 1,00 b. Reengineering Xóa cờ c. Integration d. Differentiation e. Defensive
The people with authority and responsibility are subject to reporting and justifying task Câu hỏi 2
outcomes to those above them in the chain of command. This is called Câu trả lời đã được lưu Đạt Select one: điểm 1,00 a. staff authority. Đặt cờ b. line authority. c. hierarchy. d. accountability. e. delegation. Câu hỏi 3
Which of the following typically is not considered a staff department? Câu trả lời đã được lưu Đạt Select one: điểm 1,00 a. Manufacturing Đặt cờ b. Strategic planning c. Accounting d. Research and development e. Human resources Câu hỏi 4
Which of the following delineates the chain of command, indicates departmental tasks and Câu trả lời đã
how they fit together, and provides order and logic for the organization? được lưu Đạt điểm 1,00 Select one: Đặt cờ a. Administrative chart b. Management chart c. Organizational chart lOMoARcPSD| 49328626 d. Employee directory e. Structural table Câu hỏi 5 Câu trả lời đã
Unity of command and the scalar principle are both closely related to the được lưu Đạt điểm 1,00 Select one: Đặt cờ
a. amount of bureaucracy in the organization. b. matrix structure.
c. amount of work specialization in an organization. d. degree of formalization. e. chain of command. Câu hỏi 6 Câu trả lời đã
Which of the following is the extent to which the leader is task-oriented and directs được lưu Đạt
subordinates’ work activities toward goal attainment? điểm 1,00 Đặt cờ Select one: a. Likability b. Consideration c. Humility d. Initiating structure e. Leadership Câu hỏi 7 Câu trả lời đã được lưu Đạt
Which of the following did Fiedler use to describe how leaders fit the situation? điểm 1,00 Đặt cờ Select one: a. Task structure b. Leader-member relations c. Leader position power d. Personal power e. All of these choices Câu hỏi 8 Câu trả lời đã được lưu Đạt
Relationship-oriented leaders perform better in situations of intermediate favorability điểm 1,00 because Đặt cờ Select one: lOMoARcPSD| 49328626 a. everyone gets along.
b. a great deal of structure and task direction is needed.
c. human relations skills are important in achieving high group performance. d. the task is clear. Câu hỏi 9 e. the leader has the power. Câu trả lời đã được lưu Đạt điểm 1,00 Đặt cờ
Which of the following means being unpretentious and modest rather than arrogant and prideful? Select one: a. Assurance b. Reserved c. Altruism d. Egotism Câu hỏi 10 Câu trả lời đã e. Humility được lưu Đạt điểm 1,00 Đặt cờ
Which of the following characteristics of leaders have been studied? Select one: a. Work-related traits b. Personality traits c. Physical traits Câu hỏi 11 d. All of these choices Câu trả lời đã e. Social traits được lưu Đạt điểm 1,00 Đặt cờ
Which type of leadership transcends self-interest to serve others and the organization? Select one: a. Interactive b. Charismatic c. Level 5 d. Servant e. Authentic lOMoARcPSD| 49328626
Peter has the ability to influence people toward the attainment of goals. This ability Câu hỏi 12 is known as Câu trả lời đã được lưu Đạt Select one: điểm 1,00 a. leadership. Đặt cờ b. a conceptual skill. c. motivation. Câu hỏi 13 Câu trả lời đã d. a personal agenda. được lưu Đạt e. commitment. điểm 1,00 Đặt cờ
Andrew’s subordinates say that they love working for Andrew because he inspires them to
not only believe in the organization but to believe in their own potential as well. Based on
this example, Andrew can best be described as what type of leader? Select one: a. Interactive b. Transactional Câu hỏi 14 Câu trả lời đã c. Transformational được lưu Đạt d. Servant điểm 1,00 e. Authentic Đặt cờ
The key assumption of Hersey and Blanchard's situational theory is that subordinates vary in their Câu hỏi 15 Câu trả lời đã được lưu Đạt điểm 1,00 Đặt cờ lOMoARcPSD| 49328626 Select one: a. level of security. b. All of these choices c. level of commitment. d. satisfaction level. e. readiness level.
A contingency approach to leadership that links the leader’s behavioral style with the task
readiness of subordinates is called Select one:
a. Fiedler’s contingency theory. b. authentic leadership.
c. the situational model of leadership.
d. situational substitutes for leadership. e. None of these choices
Which of the following combines a series of tasks into one new, broader job? Câu hỏi 16 lOMoARcPSD| 49328626 Câu trả lời đã Select one: được lưu Đạt a. Job rotation điểm 1,00 b. Job enlargement Đặt cờ c. Job characteristics d. Job layoff e. Job simplification Câu hỏi 17
Abran is a recent college graduate. He is unsure about his future. A counselor in his Câu trả lời đã
university’s career resources office recently told Abran that he had a high need for
achievement. Based on this, what type of career should Abran pursue? được lưu Đạt điểm 1,00 Select one: Đặt cờ
a. He should think about starting his own business.
b. He should look for work as a project manager.
c. He should play the lottery. d. None of these choices
e. He should look for work in “corporate America” because he is sure to climb to the top. Câu hỏi 18
Which of the following is the name given to the set of techniques by which reinforcement Câu trả lời đã
theory is used to modify human behavior? được lưu Đạt điểm 1,00 Select one: Đặt cờ a. Vicarious learning b. Reinforcement c. Avoidance learning d. Behavior modification e. Punishment Câu hỏi 19
Which of the following refers to the forces either within or external to a person that arouse Câu trả lời đã
enthusiasm and persistence to pursue a certain course of action? được lưu Đạt điểm 1,00 Select one: Đặt cờ a. Satisfaction b. Efficacy c. Equity d. Motivation lOMoARcPSD| 49328626 e. Câu hỏi Empowerment Câu trả lời đã Câu hỏi 20
Which of the following theories emphasizes the needs that motivate people? được lưu Đạt Câu trả lời đã điểm 1,00 được lưu Đạt Select one: điểm 1,00 Đặt cờ a. Situational Đặt cờ b. Content c. Contingency d. Process e. Reinforcement Câu hỏi 21
According to McClelland, successful attainment of top levels in the organizational Câu trả lời đã
hierarchy is associated with a high need for được lưu Đạt điểm 1,00 Select one: Đặt cờ a. expertise. b. achievement. c. affiliation. d. power. e. success. Câu hỏi 22
The job characteristic of feedback provides the worker with Câu trả lời đã được lưu Đạt Select one: điểm 1,00
a. experienced meaningfulness of work. Đặt cờ
b. employee growth-need strength.
c. knowledge of actual results.
d. experienced responsibility. e. demotivation. Câu hỏi 23
Which of the following have the greatest impact, according to Herzberg, on job Câu trả lời đã satisfaction? được lưu Đạt điểm 1,00 Select one: Đặt cờ a. Dissatisfiers b. All of these choices c. Hygiene factors lOMoARcPSD| 49328626 d. Motivators e. Reinforcers 24
Karina is a first line supervisor at Wolfs, Inc. She wishes to increase her employees’
opportunities for growth and learning. Which of the following techniques should she use? Select one: a. Job enrichment b. Job enlargement c. Continuous d. Positive reinforcement e. Job rotation Câu hỏi 25
Ryzard, a sales associate at an electronics store, learns that his base pay is higher than any Câu trả lời đã
other sales associate in the store. He justifies his higher salary with the idea that he must được lưu Đạt be
a top sales associate, generating more revenue than anyone else. This example điểm 1,00
demonstrates which method for reducing perceived inequity? Đặt cờ Select one:
a. Working harder, not smarter b. Changing work effort c. Changing perceptions d. Leaving the job e. Changing outcomes Câu hỏi 26
Fedel is primarily driven by a need to establish close social relationships with other Câu trả lời đã people. được lưu Đạt
Alderfer would say he is motivated by điểm 1,00 Select one: Đặt cờ a. growth needs. b. self-actualization needs. c. physiological needs. d. relatedness needs. e. existence needs. lOMoARcPSD| 49328626 Câu hỏi Câu hỏi 27
Which of the following theories focuses on employee learning of desired work Câu trả lời đã behaviors? Câu trả lời đã được lưu Đạt được lưu Đạt điểm 1,00 Select one: điểm 1,00 Đặt cờ a. Đặt cờ Experiential learning theory b. Content theory c. ERG theory d. Hierarchy of needs theory e. Reinforcement theory Câu hỏi 28
The satisfaction received in the process of performing an action is also known as a(n) Câu trả lời đã được lưu Đạt Select one: điểm 1,00 a. extrinsic reward. Đặt cờ b. hygiene factor. c. dissatisfier. d. punishment. e. intrinsic reward. Câu hỏi 29
Which of the following is the administration of a pleasant and rewarding consequence Câu trả lời đã following a desired behavior? được lưu Đạt điểm 1,00 Select one: Đặt cờ a. Extinction b. Positive reinforcement c. Suspension d. Avoidance learning e. Punishment Câu hỏi 30
Which of the following is the imposition of unpleasant outcomes on an employee? Câu trả lời đã được lưu Đạt Select one: điểm 1,00 a. Punishment Đặt cờ b. Avoidance learning c. Positive reinforcement d. Extinction lOMoARcPSD| 49328626 e. Avoiding punishment
Susannah enjoys her job as a teacher, not because of the pay or benefits, but because she
feels good about shaping the minds of tomorrow’s leaders. Susannah is motivated by Select one: a. extrinsic rewards. b. power factors. 31c. leadership factors. d. hygiene factors. e. intrinsic rewards. Câu hỏi 32
Which of the following involves whether putting effort into a task will lead to high Câu trả lời đã performance? được lưu Đạt điểm 1,00 Select one: Đặt cờ a. E → P expectancy b. A → Z expectancy c. O → V expectancy d. V → P expectancy e. P → O expectancy Câu hỏi 33
Which of the following is a content theory that proposes that people are motivated by Câu trả lời đã
physiological, safety, belongingness, esteem, and self-actualization needs? được lưu Đạt điểm 1,00 Select one: Đặt cờ a. Reinforcement theory b. Process theory c. Hierarchy of needs theory d. Situational theory e. Contingency theory lOMoARcPSD| 49328626 Câu hỏi 34
Tanek is a manager at Chuck’s Construction. He sees little opportunity for Câu hỏi Câu trả lời đã
advancement at Chuck’s Construction, regardless of how well he performs. Câu trả lời đã được lưu Đạt
Which of the following expectancies is low for Tanek? được lưu Đạt điểm 1,00 điểm 1,00 Select one: Đặt cờ Đặt cờ a. O → V expectancy b. P → O expectancy c. E → V expectancy d. E → P expectancy e. None of these choices
In goal-setting theory, which of the following refers to the degree to which goals are Câu hỏi 35 concrete and unambiguous? Câu trả lời đã Select one: được lưu Đạt a. Goal motivation điểm 1,00 b. Feedback Đặt cờ c. Goal acceptance d. Goal specificity e. Goal difficulty Câu hỏi 36
In goal-setting theory, which of the following refers to the idea that employees have to Câu trả lời đã “buy into” goals? được lưu Đạt điểm 1,00 Select one: Đặt cờ a. Goal motivation b. Goal difficulty c. Goal specificity d. Goal acceptance e. Feedback Câu hỏi 37
Which of the following systematically moves employees from one job to another, thereby Câu trả lời đã
increasing the number of different tasks an employee performs without increasing the complexity of any one job? được lưu Đạt điểm 1,00 Select one: Đặt cờ a. Job rotation b. Job enrichment lOMoARcPSD| 49328626 c. Job enlargement d. Job simplification e. None of these choices Câu hỏi 38
Factors that involve the presence or absence of job dissatisfiers, such as working Câu trả lời đã
conditions or pay, are known as được lưu Đạt điểm 1,00 Select one: Đặt cờ a. hygiene factors. b. needs for power. c. motivators. d. satisfiers. e. existence needs. 39
Which of the following is an important part of the job characteristics model? Select one: a. None of these choices b. A hierarchy of needs c. All of these choices d. Schedules of reinforcement
e. Critical psychological states Câu hỏi 40
Yifei recently learned that Shuyi, who works in the same position as her and has been with Câu trả lời đã
the company for the same amount of time, earns about 10% more than she does. As a được lưu Đạt
result, Yifei feels that she should not work as hard, so she starts coming in late and taking
more days off. This is an example of which method for reducing perceived equity? điểm 1,00 Đặt cờ Select one: a. Leaving the job b. Changing work effort c. Changing perceptions
d. Working harder, not smarter e. Changing outcomes lOMoARcPSD| 49328626 Câu hỏi Câu hỏi 41
In goal-setting theory, which term refers to the need to get information to Câu trả lời đã
people about how well they are doing in progressing toward goal achievement? Câu trả lời đã được lưu Đạt được lưu Đạt điểm 1,00 Select one: điểm 1,00 Đặt cờ a. Đặt cờ Goal acceptance b. Goal difficulty c. Goal motivation d. Goal specificity e. Feedback Câu hỏi 42
The frustration-regression principle is most closely related with Câu trả lời đã được lưu Đạt Select one: điểm 1,00 a. Herzberg. Đặt cờ b. Maslow. c. McClelland. d. Alderfer. e. Adam. Câu hỏi 43
Which of the following is an example of a process theory of motivation? Câu trả lời đã được lưu Đạt Select one: điểm 1,00 a. Acquired needs theory Đặt cờ b. ERG theory c. Need hierarchy theory d. Two-factor theory e. Equity theory Câu hỏi 44
Which theory proposes that an individual's motivation can result not just from direct Câu trả lời đã
experience of rewards and punishments but also from the person's thoughts and beliefs and
his or her observations of other people's behavior? được lưu Đạt điểm 1,00 Select one: Đặt cờ a. Reinforcement theory
b. Experiential learning theory c. ERG theory d. Hierarchy of needs theory lOMoARcPSD| 49328626 e. Social learning theory Câu hỏi 45
Which theory proposes that managers can increase motivation by setting specific, Câu trả lời đã
challenging goals that are accepted as valid by subordinates and then helping people track
their progress toward goal achievement by providing timely feedback? được lưu Đạt điểm 1,00 Select one: Đặt cờ a. Expectancy theory b. Hierarchy of needs c. Equity theory d. ERG theory e. Goal-setting theory
Rashad meets with his company’s accountant to discuss the budget of anticipated and
actual expenses for each segment of the organization. This involves review of which type of budget? Select one: 46a. Capital budget b. Nonfinancial budget c. Expense budget d. Revenue budget e. Cash budget Câu hỏi 47
Which of the following focuses on production and operating statistics? Câu trả lời đã được lưu Đạt Select one: điểm 1,00
a. Financial performance indicators Đặt cờ
b. Critical success indicators
c. Potential for learning and growth indicators
d. Performance measurement indicators
e. Business process indicators lOMoARcPSD| 49328626 Câu hỏi Câu hỏi 48
The firm's financial position with respect to assets and liabilities at a specific Câu trả lời đã point in time is shown by its Câu trả lời đã được lưu Đạt được lưu Đạt điểm 1,00 Select one: điểm 1,00 Đặt cờ a. activity ratio. Đặt cờ b. balance sheet. c. liquidity ratio. d. profitability ratio. e. income statement. Câu hỏi 49
Which of the following uses cultural values, traditions, shared beliefs, and trust to generate Câu trả lời đã
compliance with organizational goals? được lưu Đạt điểm 1,00 Select one: Đặt cờ a. Decentralized control b. Centralized control c. Organizational control d. Hierarchical control e. None of these choices
Which of the following is the process of setting targets for an organization’s expenditures? Câu hỏi 50 Câu trả lời đã Select one: được lưu Đạt a. Supply chain control điểm 1,00 b. Systems control Đặt cờ c. Quality control d. Income control e. Budgetary control Câu hỏi 51
Which quality control technique uses a five-step methodology to define, measure, analyze, Câu trả lời đã
improve, and control processes, otherwise referred to as DMAIC? được lưu Đạt điểm 1,00 Select one: Đặt cờ a. Benchmarking b. Balanced scorecard c. Six Sigma d. Continuous improvement lOMoARcPSD| 49328626 e. Quality circle Câu hỏi 52
Which of the following provides the basic information used for financial control of an Câu trả lời đã organization? được lưu Đạt điểm 1,00 Select one: Đặt cờ a. Owners’ equity b. Mission statement c. 100-Ks d. Income statement e. Financial position Câu hỏi 53
Which of the following refers to the difference between assets and liabilities and is the Câu trả lời đã
company's net worth in stock and retained earnings? được lưu Đạt điểm 1,00 Select one: Đặt cờ a. Assets b. Net profit c. Current debt d. Owners' equity e. Liabilities 54
Which of the following is a philosophy of organization-wide commitment to continuous improvement? Select one: a. Engineering b. Outsourcing c. Culture d. Total quality management e. Diversity Câu hỏi 55 Câu trả lời đã được lưu Đạt điểm 1,00 Đặt cờ lOMoARcPSD| 49328626 Câu hỏi
Which of the following is the systematic process through which managers regulate organizational activities? Câu trả lời đã được lưu Đạt Select one: điểm 1,00 a. Đặt cờ Organizational leading b. Strategic planning c. Strategic regulation
d. Organizational goal setting e. Organizational control