CHAP 11: ORGANIZATIONAL STRUCTURES AND DESIGN
1. What is organizing as a management function?
->Organizing as a management function is the process of identifying necessary
activities, grouping these activities, assigning responsibilities and authorities to
individuals or departments and establishing reporting relationships to achieve
organizational goals. It involves creating a structure to implement plans and
coordinate resources.
2. What are the traditional organization structures?
->Traditional organizational structures include:
+Functional Structure: The organization is divided into departments based on
specialized functions such as Marketing, Finance, Production, Human Resources.
+Divisional Structure: The organization is divided into autonomous divisions,
with each division responsible for a specific product, service, geographic area, or
customer group.
+Matrix Structure: Combines both functional and project structures, where
employees report to both a functional manager and a project manager.
3. What are the types of horizontal organization structures?
->Horizontal organization structures focus on breaking down departmental
barriers and fostering collaboration among groups to improve efficiency and
responsiveness to the market. Types include:
+Team-based Structure: The organization is built around self-managed or cross-
functional teams, often focused on a specific project or goal.
+Network Structure: The organization outsources key business functions to
external partners and manages these relationships through a central hub.
+Boundaryless Organization: Eliminates vertical, horizontal, and external
barriers between departments, facilitating the free flow of information and ideas.
+Process-based Structure: The organization is designed around core business
processes (e.g., product development, customer service) rather than traditional
functions.
4. How are organizational designs changing the workplace?
Organizational designs are changing the workplace in several ways:
+Increased Flexibility and Adaptability: Flatter and more horizontal structures
help organizations respond more quickly to market changes and the business
environment.
+Promoting Collaboration and Teamwork: Designs focused on teams and
processes encourage inter-departmental collaboration, breaking down traditional
silos.
+Decentralization and Empowerment: Decision-making is pushed down to
lower levels, empowering employees and increasing their participation.
+Customer and Value Focus: Process-based and customer-centric structures
help organizations focus more on creating value for customers.
+Leveraging Technology for Connectivity: Information technology plays a
crucial role in connecting dispersed work teams and supporting network structures.
+Creating More Engaging Work Environments: Modern organizational designs
often emphasize flexibility, autonomy, and learning opportunities, attracting and
retaining talent.

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CHAP 11: ORGANIZATIONAL STRUCTURES AND DESIGN
1. What is organizing as a management function?
->Organizing as a management function is the process of identifying necessary
activities, grouping these activities, assigning responsibilities and authorities to
individuals or departments and establishing reporting relationships to achieve
organizational goals. It involves creating a structure to implement plans and coordinate resources.
2. What are the traditional organization structures?
->Traditional organizational structures include:
+Functional Structure: The organization is divided into departments based on
specialized functions such as Marketing, Finance, Production, Human Resources.
+Divisional Structure: The organization is divided into autonomous divisions,
with each division responsible for a specific product, service, geographic area, or customer group.
+Matrix Structure: Combines both functional and project structures, where
employees report to both a functional manager and a project manager.
3. What are the types of horizontal organization structures?
->Horizontal organization structures focus on breaking down departmental
barriers and fostering collaboration among groups to improve efficiency and
responsiveness to the market. Types include:
+Team-based Structure: The organization is built around self-managed or cross-
functional teams, often focused on a specific project or goal.
+Network Structure: The organization outsources key business functions to
external partners and manages these relationships through a central hub.
+Boundaryless Organization: Eliminates vertical, horizontal, and external
barriers between departments, facilitating the free flow of information and ideas.
+Process-based Structure: The organization is designed around core business
processes (e.g., product development, customer service) rather than traditional functions.
4. How are organizational designs changing the workplace?
Organizational designs are changing the workplace in several ways:
+Increased Flexibility and Adaptability: Flatter and more horizontal structures
help organizations respond more quickly to market changes and the business environment.
+Promoting Collaboration and Teamwork: Designs focused on teams and
processes encourage inter-departmental collaboration, breaking down traditional silos.
+Decentralization and Empowerment: Decision-making is pushed down to
lower levels, empowering employees and increasing their participation.
+Customer and Value Focus: Process-based and customer-centric structures
help organizations focus more on creating value for customers.
+Leveraging Technology for Connectivity: Information technology plays a
crucial role in connecting dispersed work teams and supporting network structures.
+Creating More Engaging Work Environments: Modern organizational designs
often emphasize flexibility, autonomy, and learning opportunities, attracting and retaining talent.