Chapter 10: Organizing Functions and Structures môn Principle of Management | Trường Đại học Quốc tế, Đại học Quốc gia Thành phố Hồ Chí Minh

Chp 10
1. Which of the following is not an organizing activity? A. motivating workers B. setting up worker tasks C. outlining worker hierarchy D. dividing up the work E. arranging resources
2. Ensuring results is the number one priority of the organizing function for managers. A. True B. False
3. A Siemens factory in North Carolina provides employees with an attractive cafeteria where
the employees can select high quality food for a low price. Siemens is trying to exploit what organizational principle? A. departmentalization B. functional chimneys C. chain of command D. informal structures E. matrix structures
4. Informal structures are to be encouraged because they become avenues for workers to share ideas and solve problems. A. True B. False
5. The major advantages of a functional structure include which of the following? Just a referential material
A. clearer career paths within functions
B. clear points of responsibility for product or service delivery
C. more flexibility in responding to environmental changes
D. better performance accountability through project managers
E. better cooperation across functions
6. A functional structure groups together people with similar skills who perform different tasks. A. True B. False
7. Divisional structures offer which advantage?
A. high quality technical problem-solving
B. clear points of responsibility for service or product delivery
C. economies of scales with efficient use of resources
D. task assignment consistent with expertise and training
E. in-depth training and skill development within functions
8. A company which has a VP for Marketing would most likely have a functional organizational structure. A. True B. False
9. H.J. Heinz changed its structure from one that focused upon geographic regions to one that
that has a product orientation. This a change to what kind of an organizational structure? A. functional B. divisional Just a referential material C. matrix D. networked E. no change
10. A functional chimney is a distinct advantage of the geographical form of organizational structure. A. True B. False
11. If a catalog sales manager oversees product purchasing through the completion of the order
to the customer, what type of organizational structure is involved? A. matrix B. process C. customer D. product E. functional
12. A disadvantage of a divisional organizational structure is that it can result in reduced
economies of scale and increased costs. A. True B. False
13. The potential advantages of a matrix organizational structure would include A. clear career paths
B. clear points of responsibility for product or service delivery
C. more flexibility in responding to environmental changes Just a referential material
D. improved decision making as problem solving takes place at the team level
E. high quality technical problem solving
14. A disadvantage of the matrix structure is that it is susceptible to power struggles. A. True B. False
15. If you have been assigned to a project to extend a subway line under a river and you are told
you will report to your project manager and an engineering manager, what organizational structure are you in? A. matrix B. geographic C. product D. functional E. customer
16. Today the vertical structures of the past are proving less and less sufficient to meeting the
competitive challenges of hypercompetition. A. True B. False
17. Both team and _________ structures represent dew directions in organizational structures
designed to meet the challenges of global hypercompetition. A. unity of command B. functional C. network D. hierarchical Just a referential material E. customer
18. A typical mail-order retail business would not be a good candidate to organize as a network structure. A. True B. False
19. Among the “seven deadly sins” of outsourcing would be
A. outsourcing activities that are part of the core
B. ignoring unity of command principles
C. too vertical a structure of organization D. having too many employees
E. inability to take advantage of low cost suppliers
20. Overlooking the hidden costs of managing contracts is one of the “seven deadly sins” of outsourcing. A. True B. False
21. What is true about a virtual organization?
A. all business functions are contracted out to outside suppliers
B. it uses the Internet and IT to engage in a shifting network of strategic alliances
C. it groups together people and jobs performed in the same location
D. People and jobs that serve the same customers are grouped together
E. there are clear career paths within functions Just a referential material
22. A virtual organization would be a good example of a boundaryless organizational structure. A. True B. False
23. Which of the following would NOT be among trends and practices in organizational structure? A. less unity of command B. more unity of command C. shorter chains of command D. narrower spans of control E. increased use of staff
24. The upside down pyramid has become obsolete as an organizing principle boundaryless
organizations have come to be the norm. A. True B. False
25. The classical school of management suggests that the chain of command should operate
according to the _____________. A. upside down pyramid B. team structure C. network structure D. virtual principle E. scalar principle
26. The “two-boss” system of the matrix structure is a clear violation of the unity of command principle. Just a referential material A. True B. False
27. A recent trend in organizational structure is to delegate more authority and responsibility to
employees. As part of this delegation, what would NOT be true?
A. employees would be less empowered B. synergy is enhanced C. synergy is decreased
D. upside down pyramids are not used
E. more managers and staff are needed
28. A wider span of control creates a taller organizational structure. A. True B. False
29. Whereas ______________ contributes to decentralization in organizational structure,
______________ allow for the enhancement of centralized control.
A. tighter hierarchy, wider spans of control
B. looser hierarchy, increased delegations of authority
C. empowerment, advances in IT
D. synergy, boundaryless structures E. IT advances, synergies
30. One big disadvantage of the new trends in organizational structure is the increased need for
both specialized and personal staff. A. True Just a referential material B. False Just a referential material