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A cluster of decisions about what goals to pursue, what actions to take, and how to use resources to achieve goals pertains to a. Planning b. Strategy c. Organizing d. Decision making. Tài liệu giúp bạn tham khảo, ôn tập và đạt kết quả cao. Mời bạn đọc đón xem!

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Trắc nghiệm ôn tập - Quản trị học | Trường Đại Học Duy Tân

A cluster of decisions about what goals to pursue, what actions to take, and how to use resources to achieve goals pertains to a. Planning b. Strategy c. Organizing d. Decision making. Tài liệu giúp bạn tham khảo, ôn tập và đạt kết quả cao. Mời bạn đọc đón xem!

48 24 lượt tải Tải xuống
1. (0.25 point)
A cluster of decisions about what goals to pursue, what actions to take, and how to
use resources to achieve goals pertains to
a. Planning
b. Strategy
c. Organizing
d. Decision making
2. (0.25 point)
Organizing tools that managers can use to increase communication and coordination
among functions and divisions pertains to
a. Allocating authority
b. Product team design
c. Matrix design
d. Integrating mechanism.
3. (0.25 point)
Which of the following powers of a leader describes the authority that a manager has by
virtue of his or her position in an organization’s hierarchy?
a. Reward
b. Coercive
c. Legitimate
d. Expert
4. (0.25 point)
Which of the following control systems gives managers immediate feedback on how
efficiently inputs are being transformed into outputs so managers can correct problems as
they arise?
a. Concurrent
b. Feedback
c. Feedforward
d. Operational control
5. (0.25 point)
Selling to a foreign organization the rights to use a brand name and operating know-how in
return for a lump-sum payment and a share of the profits defines
a. Licensing
b. Importation
c. Franchising
d. Joint venture.
6. (0.25 point)
The tendency of individuals to put forth less effort when they work in groups than when they
work alone refers to
a. Group task
b. Group role
c. Role making
d. Social loafing
7. (0.25 point)
Which of the following situational characteristics is described when the extent to which the
work to be performed is clear-cut so that a leader’s subordinates know what needs to be
accomplished and how to go about doing it?
a. Leader-member relations
b. Task structure
c. Position power
d. Initiating structure
8. (0.25 point)
Anything that hampers any stage of the communication process refers to
a. Noise
b. Delay
c. Sun spot activity
d. Fault.
9. (0.25 point)
Which of the following computer based MIS that utilizes human knowledge embedded in
computer software to solve problems that ordinarily require human expertise?
a. Artificial intelligence
b. Expert system
c. Decision support system
d. Transaction processing system
10. (0.25 point)
Which of the following sources of managerial power that is based on the special knowledge,
skills, and expertise that a leader possesses?
a. Expert
b. Coercive
c. Reward
d. Legitimate power
11. (0.25 point)
A committee of managers or non-managerial employees from various departments or
divisions who meet to solve a specific, mutual problem is called
a. Virtual team
b. Friendship group
c. Task force
d. Self-managed work team.
12. (0.25 point)
Which of the following levels of strategy formulation where a plan of action that involves
choosing in which industries and countries a company should invest its resources to
achieve its mission and goals?
a. Functional
b. Division
c. Business
d. Corporate-level
13. (0.25 point)
Which of the following types of groups describes an informal group of employees seeking to
achieve a common goal related to their membership in an organization?
a. Interest group
b. Friendship group
c. Virtual team
d. Self-managed work team
14. (0.25 point)
The formal written specific guides to action are
a. Programs
b. SOP
c. Policies
d. Rules.
15. (0.25 point)
Which of the following pay and motivation theories describes the condition that the
distribution of outcomes, such as pay, should be contingent on the performance of
organizationally functional behaviors?
a. Goal-setting
b. Expectancy
c. Learning
d. Equity theories
16. (0.25 point)
It allows managers at all levels to become personally involved with their subordinates and
allows them to mentor subordinates and develop their management skills refers to
a. Bureaucratic
b. Direct supervision
c. Management by objectives
d. Dedication.
17. (0.25 point)
A plan of action to take advantage of favorable opportunities and find ways to counter
threats so as to compete effectively in an industry is
a. Business-level
b. Functional-level
c. Corporate-level
d. Organizational- level strategy.
18. (0.25 point)
Which type of an organization that has many levels of authority relative to company size?
a. Flat
b. Formal
c. Tall
d. Informal organization
19. (0.25 point)
Which of the following financial measures of performance that measures how well
managers have protected organizational resources to be able to meet short-term
obligations?
a. Profit
b. Leverage
c. Activity
d. Liquidity ratio
20. (0.25 point)
An individual based merit plan, managers base employees’ pay on the number of units each
employee produces pertains to
a. Commission pay
b. Piece-rate pay
c. The Scanlon plan
d. Profit sharing.
21. (0.25 point)
The power to hold people accountable for their actions and to make decisions concerning
the use of organizational resources defines
a. Authority
b. Skill variety
c. Task identity
d. Autonomy.
22. (0.25 point)
The extent to which an individual has a strong desire to perform challenging tasks well and
to meet personal standards for excellence refers to
a. Affiliation
b. Power
c. Recognition
d. Achievement need.
23. (0.25 point)
Which of the following types of plan that refers to top management’s decisions pertaining to
the organization’s mission, overall strategy, and structure?
a. Functional-level
b. Division-level
c. Corporate-level
d. Business-level plan
24. (0.25 point)
The control exerted on individuals and groups by shared organizational values, norms, and
standards of behavior pertains to
a. Organizational culture
b. Clan control
c. Behavioral control
d. Organizational change.
25. (0.25 point)
Which of the following organizational structure in which employees are permanently
assigned to a cross-functional team and report only to the product team manager or to one
of his or her direct subordinates?
a. Product team structure
b. Research and development team
c. Command group
d. Cross-functional structure
26. (0.25 point)
Which of the following attribute of useful information that is timely, is available when it is
required to allow managers to make the optimal decision—not after the decision has been
made?
a. Quality
b. Relevance
c. Completeness
d. Timeliness
27. (0.25 point)
Which of the following strategy is used when expanding a company’s operations either
backward into an industry that produces inputs for its products or forward into an industry
that uses, distributes, or sells its products?
a. Diversification
b. Vertical integration
c. Differentiation
d. Acquisition
28. (0.25 point)
Psychological forces that determine the direction of a person’s behavior in an organization,
a person’s level of effort, and a person’s level of persistence pertains to
a. Behavior
b. Influence
c. Motivation
d. Affection.
29. (0.25 point)
The expansion of employees’ knowledge, tasks, and decision-making responsibilities that
results into increased workers’ involvement, motivation, and commitment is
a. Engagement
b. Job expansion
c. Empowerment
d. Expertise.
30. (0.25 point)
A technique that uses IT to develop an ongoing relationship with customers to maximize the
value an organization can deliver to them over time pertains to
a. Customer relationship management
b. Artificial intelligence
c. Information technology
d. Operations management.
31. (0.25 point)
Which of the following strategies that pertains to expanding a company’s business
operations into a new industry in order to produce new kinds of valuable goods or services?
a. Integration
b. Diversification
c. Differentiation
d. Franchising
32. (0.25 point)
Which of the following matrix and product team designs pertains to a group of managers
brought together from different departments to perform organizational tasks?
a. Matrix team design
b. Product team structure
c. Product team design
d. Cross-functional team
33. (0.25 point)
A major factor that determine a person’s motivation when a perception about the extent to
which performance results in the attainment of outcomes refers to
a. Instrumentality
b. Valence
c. Expectancy
d. Behavior.
34. (0.25 point)
Which of the following mechanisms of behavior control whereby it uses means of a
comprehensive system of rules and standard operating procedures?
a. Behavior
b. Direct supervision
c. Bureaucratic control
d. Management by objectives
35. (0.25 point)
Which of the following strategies that pertains to expanding a company’s business
operations into a new industry in order to produce new kinds of valuable goods or services?
a. Integration
b. Diversification
c. Differentiation
d. Franchising
36. (0.25 point)
Which of the following allocating Authority functions refers to giving lower-level managers
and non-managerial employees the right to make important decisions about how to use
organizational resources?
a. Centralized authority
b. Chain of command
c. Integrating
d. Decentralizing authority
37. (0.25 point)
Which of the following strategies that refers to a company selling the same standardized
product and using the same basic marketing approach in each national market?
a. National
b. Regional
c. Global
d. Local strategy
38. (0.25 point)
An organizational structure that simultaneously groups people and resources by function
and by product pertains to
a. Product
b. Market
c. Cross-function
d. Matrix structure.
39. (0.25 point)
The justice, impartiality, and fairness to which all organizational members are entitled
describes
a. Equity
b. Commonality
c. Equality
d. Partiality
40. (0.25 point)
It allows managers at all levels to become personally involved with their subordinates and
allows them to mentor subordinates and develop their management skills refers to
a. Bureaucratic
b. Direct supervision
c. Management by objectives
d. Dedication.
| 1/8

Preview text:

1. (0.25 point)
A cluster of decisions about what goals to pursue, what actions to take, and how to
use resources to achieve goals pertains to a. Planning b. Strategy c. Organizing d. Decision making 2. (0.25 point)
Organizing tools that managers can use to increase communication and coordination
among functions and divisions pertains to a. Allocating authority b. Product team design c. Matrix design d. Integrating mechanism. 3. (0.25 point)
Which of the following powers of a leader describes the authority that a manager has by
virtue of his or her position in an organization’s hierarchy? a. Reward b. Coercive c. Legitimate d. Expert 4. (0.25 point)
Which of the following control systems gives managers immediate feedback on how
efficiently inputs are being transformed into outputs so managers can correct problems as they arise? a. Concurrent b. Feedback c. Feedforward d. Operational control 5. (0.25 point)
Selling to a foreign organization the rights to use a brand name and operating know-how in
return for a lump-sum payment and a share of the profits defines a. Licensing b. Importation c. Franchising d. Joint venture. 6. (0.25 point)
The tendency of individuals to put forth less effort when they work in groups than when they work alone refers to a. Group task b. Group role c. Role making d. Social loafing 7. (0.25 point)
Which of the following situational characteristics is described when the extent to which the
work to be performed is clear-cut so that a leader’s subordinates know what needs to be
accomplished and how to go about doing it? a. Leader-member relations b. Task structure c. Position power d. Initiating structure 8. (0.25 point)
Anything that hampers any stage of the communication process refers to a. Noise b. Delay c. Sun spot activity d. Fault. 9. (0.25 point)
Which of the following computer based MIS that utilizes human knowledge embedded in
computer software to solve problems that ordinarily require human expertise? a. Artificial intelligence b. Expert system c. Decision support system
d. Transaction processing system 10. (0.25 point)
Which of the following sources of managerial power that is based on the special knowledge,
skills, and expertise that a leader possesses? a. Expert b. Coercive c. Reward d. Legitimate power 11. (0.25 point)
A committee of managers or non-managerial employees from various departments or
divisions who meet to solve a specific, mutual problem is called a. Virtual team b. Friendship group c. Task force d. Self-managed work team. 12. (0.25 point)
Which of the following levels of strategy formulation where a plan of action that involves
choosing in which industries and countries a company should invest its resources to
achieve its mission and goals? a. Functional b. Division c. Business d. Corporate-level 13. (0.25 point)
Which of the following types of groups describes an informal group of employees seeking to
achieve a common goal related to their membership in an organization? a. Interest group b. Friendship group c. Virtual team d. Self-managed work team 14. (0.25 point)
The formal written specific guides to action are a. Programs b. SOP c. Policies d. Rules. 15. (0.25 point)
Which of the following pay and motivation theories describes the condition that the
distribution of outcomes, such as pay, should be contingent on the performance of
organizationally functional behaviors? a. Goal-setting b. Expectancy c. Learning d. Equity theories 16. (0.25 point)
It allows managers at all levels to become personally involved with their subordinates and
allows them to mentor subordinates and develop their management skills refers to a. Bureaucratic b. Direct supervision c. Management by objectives d. Dedication. 17. (0.25 point)
A plan of action to take advantage of favorable opportunities and find ways to counter
threats so as to compete effectively in an industry is a. Business-level b. Functional-level c. Corporate-level
d. Organizational- level strategy. 18. (0.25 point)
Which type of an organization that has many levels of authority relative to company size? a. Flat b. Formal c. Tall d. Informal organization 19. (0.25 point)
Which of the following financial measures of performance that measures how well
managers have protected organizational resources to be able to meet short-term obligations? a. Profit b. Leverage c. Activity d. Liquidity ratio 20. (0.25 point)
An individual based merit plan, managers base employees’ pay on the number of units each employee produces pertains to a. Commission pay b. Piece-rate pay c. The Scanlon plan d. Profit sharing. 21. (0.25 point)
The power to hold people accountable for their actions and to make decisions concerning
the use of organizational resources defines a. Authority b. Skill variety c. Task identity d. Autonomy. 22. (0.25 point)
The extent to which an individual has a strong desire to perform challenging tasks well and
to meet personal standards for excellence refers to a. Affiliation b. Power c. Recognition d. Achievement need. 23. (0.25 point)
Which of the following types of plan that refers to top management’s decisions pertaining to
the organization’s mission, overall strategy, and structure? a. Functional-level b. Division-level c. Corporate-level d. Business-level plan 24. (0.25 point)
The control exerted on individuals and groups by shared organizational values, norms, and
standards of behavior pertains to a. Organizational culture b. Clan control c. Behavioral control d. Organizational change. 25. (0.25 point)
Which of the following organizational structure in which employees are permanently
assigned to a cross-functional team and report only to the product team manager or to one
of his or her direct subordinates? a. Product team structure
b. Research and development team c. Command group d. Cross-functional structure 26. (0.25 point)
Which of the following attribute of useful information that is timely, is available when it is
required to allow managers to make the optimal decision—not after the decision has been made? a. Quality b. Relevance c. Completeness d. Timeliness 27. (0.25 point)
Which of the following strategy is used when expanding a company’s operations either
backward into an industry that produces inputs for its products or forward into an industry
that uses, distributes, or sells its products? a. Diversification b. Vertical integration c. Differentiation d. Acquisition 28. (0.25 point)
Psychological forces that determine the direction of a person’s behavior in an organization,
a person’s level of effort, and a person’s level of persistence pertains to a. Behavior b. Influence c. Motivation d. Affection. 29. (0.25 point)
The expansion of employees’ knowledge, tasks, and decision-making responsibilities that
results into increased workers’ involvement, motivation, and commitment is a. Engagement b. Job expansion c. Empowerment d. Expertise. 30. (0.25 point)
A technique that uses IT to develop an ongoing relationship with customers to maximize the
value an organization can deliver to them over time pertains to
a. Customer relationship management b. Artificial intelligence c. Information technology d. Operations management. 31. (0.25 point)
Which of the following strategies that pertains to expanding a company’s business
operations into a new industry in order to produce new kinds of valuable goods or services? a. Integration b. Diversification c. Differentiation d. Franchising 32. (0.25 point)
Which of the following matrix and product team designs pertains to a group of managers
brought together from different departments to perform organizational tasks? a. Matrix team design b. Product team structure c. Product team design d. Cross-functional team 33. (0.25 point)
A major factor that determine a person’s motivation when a perception about the extent to
which performance results in the attainment of outcomes refers to a. Instrumentality b. Valence c. Expectancy d. Behavior. 34. (0.25 point)
Which of the following mechanisms of behavior control whereby it uses means of a
comprehensive system of rules and standard operating procedures? a. Behavior b. Direct supervision c. Bureaucratic control d. Management by objectives 35. (0.25 point)
Which of the following strategies that pertains to expanding a company’s business
operations into a new industry in order to produce new kinds of valuable goods or services? a. Integration b. Diversification c. Differentiation d. Franchising 36. (0.25 point)
Which of the following allocating Authority functions refers to giving lower-level managers
and non-managerial employees the right to make important decisions about how to use organizational resources? a. Centralized authority b. Chain of command c. Integrating d. Decentralizing authority 37. (0.25 point)
Which of the following strategies that refers to a company selling the same standardized
product and using the same basic marketing approach in each national market? a. National b. Regional c. Global d. Local strategy 38. (0.25 point)
An organizational structure that simultaneously groups people and resources by function and by product pertains to a. Product b. Market c. Cross-function d. Matrix structure. 39. (0.25 point)
The justice, impartiality, and fairness to which all organizational members are entitled describes a. Equity b. Commonality c. Equality d. Partiality 40. (0.25 point)
It allows managers at all levels to become personally involved with their subordinates and
allows them to mentor subordinates and develop their management skills refers to a. Bureaucratic b. Direct supervision c. Management by objectives d. Dedication.