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Planning Ahead—Chapter 4 Study Questions Chapter 4 Learning Dashbo N R. SCHERMERHORN, JR. MANAGEMENT 12th Edition
1. What is in the general or macro environment of
1. The General or Macro Environment organizations? nvironment, 1. Economic conditions
2. What are key elements and issues in the specific or 2. Legal-political conditions
task environment of organizations? 3. Sociocultural conditions W e e k 3 : novation, and
3. How do organizations accomplish innovation? 4. Technological conditions 5. Natural environment conditions ustainability
4. What are the emerging issues of sustainability and
2. The Specific or Task Environment the environment? 1.
Stakeholders and value creation 2. Competitive advantage 3.
Uncertainty, complexity, and change 1-1
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©2013 John Wiley & Sons, Inc. All rights reserved. apter 4 Learning Dashboard
Takeaway 1: The General or Macro Environment
Figure 4.1 Sample elements in the g mental and Innovation
The general or macroenvironment — all of the background
conditions in the external environment of the organization environments of organization innovations including: vation process ve innovation and technology ment and Sustainability Economic health of the economy ble development Legal-political
philosophy/objectives of political party running the government ble business ustainability Socio-cultural norms, customs, social values Technological
development and availability of technology Natural environment
nature and conditions of environment
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ay 1: The General or Macro Environment
Takeaway 1: The General or Macro Environment
Takeaway 1: The General or Macro Envi nditions •Legal-political conditions •Sociocultural conditions
th of economy in terms of financial markets,
–laws and regulations, government policies, and the
–diversity issues relating to educational opport ncome levels, and job outlook
access to technology, housing/job options
– outsourcing of jobs to foreign locations
objectives of political parties
–norms, customs, demographics, and societal v
– return of jobs from foreign locations
–vary from one country to the next
–Generational cohorts -- people born within a f
–Internet censorship - deliberate blockage of public
of one another and who experience somewh
access to information posted on the Internet
life events during their formative years
–https://www.youtube.com/watch?v=TtIojDW 8s
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ay 1: The General or Macro Environment
Takeaway 1: The General or Macro Environment
Takeaway 2: The Specific or Task Envi cal conditions
•Natural environment conditions
The specific (task) environment - actua
dia, features and “apps” on smart
–nuclear plant failure, oil spill, hurricane
organizations, groups, and persons with
–“carbon neutral,” “green”, “sustainability”
an organization interacts and conducts b h opportunities and problems
–Sustainable business – meets both the needs of
•Includes important stakeholders such a balance
customers and protects the natural environment Customers Suppliers Competitors Regulators O
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way 2: The Specific or Task Environment
Takeaway 2: The Specific or Task Environment?
Takeaway 2: The Specific or Task Envi
eholders in the environment of an organization •Competitive advantage •Environmental uncertainty
–a core competency that clearly sets an
–a lack of complete information regarding
organization apart from competitors and gives it
exists and what developments may occu
an advantage over them in the marketplace external environment
–Companies may achieve competitive advantage
•Two dimensions of environmental in many ways, including: uncertainty: •Costs, •quality, –Degree of complexity •delivery, –Rate of change •flexibility
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Takeaway 3: Environment and Innovation
Takeaway 3 : Environment and In
e 4.2 Dimensions of uncertainty
•Innovation - process of putting new ideas into
•Social business innovations – find way practice
use business models to address impor •Business innovations social problems •Product innovation •Process innovation •Business model innovation
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ay 3: Environment and Innovation
Takeaway 3: Environment and Innovation
Takeaway 4: Environment and Sustain ation process:
•Disruptive innovation – creates
•Sustainability – commitment to protect ining
products/services that become so widely
rights of present and future generations ning
used that they largely replace prior practices
co-stakeholders of present-day natural rimenting and competitors resources sing ng
ovation – innovation can come from any organization or location
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way 4: Environment and Sustainability
Takeaway 4: Environment and Sustainability
Takeaway 4: Environment and Sustain development
•Environmental capital – natural resources
Triple Bottom Line: Three P’s of organi performance
e of environmental resources to support
used to sustain life and produce goods and
needs today while also preserving and services for society g them for future generations –Land Profit –atmosphere –Water –Minerals Planet People
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way 4: Environment and Sustainability
Takeaway 4: Environment and Sustainability Quiz
e business – operates in ways that
•Human sustainability – concern for the effect
•Please type your answers on ‘Meeting e needs of consumers while
of management practices on employee
on MS Team and send them away to m g the environment
physical and psychological well-being
more answer will be accepted after 15
e/green innovations – help reduce
–Health and wellness programs (Thu, 04/03/21)
zation’s negative impact; enhance –Stress management
•This is part of your participation mark mpact
–Minimizing work-family conflict –Control over work
–Fair wages and opportunities
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nment of an organization would include………[(a) population demographics; (b) activist tors; (d) customers]
faced in foreign countries by firms such as Google is an example of how differences
in the general environment can cause complications for global business executives [(a)
-political; (c) natural environment; (d) demographic]
found ways to use technology to outperform its rivals in the marketplace can be said to
(a) environmental capital; (b) competitive advantage; (c) sustainable development; (d) ainty]
t corporations might better take into account their responsibility for being good
ens is to redefine the notion of profit to: Profit = Revenue - Cost of Goods Sold -
erating expenses; (b) dividends; (c) costs to society; (d) loan interest]
anizational performance are Profit, People, and…….[(a) Philanthropy; (b) Principle; (c) ]
o describe the world’s storehouse of natural resources, things like land, water, and
inable development; (b) global warming; (c) climate justice; (d) environmental capital]
g that makes it possible for poor people to get small loans so they can start small
ample of a business model innovation that is also a………. Innovation [(a) social business; c) disruptive; (d) green]
f different generations and public values over things like high pay for corporate
mples of developments in the……… environment of organizations [(a) task; (b) specific; d) economic]
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