Identify the type of risk response strategy being described: “Train the team on conflict resolution strategies

Identify the type of risk response strategy being described: “Train the team on
conflict resolution strategies.” e. Mitigate the impact
A control chart shows seven data points in a row on one side of the mean. What should be done? c. Find an assignable cause.
Which of the conflict resolution techniques is being used for the
following description: "Pat, you say the project should include the purchase of
new computers, and Amanda, you say the project can use existing equipment. I
suggest we perform the following test on the existing equipment to determine if it needs to be replaced.”? b. Collaborating
As the project manager, you are preparing your quality management plan. You
are looking for a tool that can demonstrate the relationship between events and
their resulting effects. You want to use this tool to depict the events that cause a
negative effect on quality. Which of the following is the BEST choice for accomplishing your objective? c. Ishikawa diagram
Your project involves using a new release of a common software application, but
if that release is not available, your team has __________ plans to use the current release. a. contingency
Your project team has decided not to use an upcoming release of software
because it might cause your schedule to slip. Which negative risk response strategy are you using? a. avoidance b. transference c. acceptance d. mitigation
Which of the conflict resolution techniques is being used for the
following description: "Since we cannot decide on the purchase of new
computers, we will have to wait until our meeting next month.”? e. Withdrawal
A cost performance index (CPI) of 0.89 means: d.
The project is getting 89 cents out of every dollar invested.
If the actual cost for a WBS item is $2,500 and its earned value is $2,000, what is
its cost variance? and is it under or over budget? a.
The cost variance is $500, which is over budget.
________ causes people to participate in an activity for their own enjoyment. b. Extrinsic motivation
The cost contingency reserve should be: c.
Added to the costs of the project to account for risks. Quality is: b.
The degree to which the project meets requirements.
A schedule performance index (SPI) of 0.76 means: a.
You are progressing at 76 percent of the rate originally planned.
Your project team has decided not to use an upcoming release of software
because it might cause your schedule to slip. Which negative risk response strategy are you using? c. avoidance
Which of the conflict resolution techniques is being used for the
following description: "We have talked about new computers enough. I do not
want to get the computers, and that is it!"? b. Forcing
Pareto diagrams help the project manager: a.
Explore a desired future outcome b. Focus on stimulating thinking c.
Focus on the most critical issues to improve quality d.
Determine if a process is out of control
A person who is risk-_____________ receives greater satisfaction when more
payoff is at stake and is willing to pay a penalty to take risks. a. averse b. seeking c. aware d. neutral
What is the duration of a milestone? a.
It is shorter than the activity it represents. b. It has no duration. c.
It is the same length as the activity it represents. d.
It is shorter than the duration of the longest activity.
Rearranging resources so that a constant number of resources is used each month is called? a. Leveling b. Floating c. Fast tracking d. Crashing
Identify the type of risk response strategy being described: “Outsource
difficult work to a more experienced company.” a. Mitigate the probability b. Transfer c. Accept d. Avoid e. Mitigate the impact
The seven-run rule states that if seven data points in a row on a control
chart are all below the mean, above the mean, or all increasing or
decreasing, then the process needs to be examined for _____ problems. a. quality b. random c. nonrandom d. Six Sigma
The new project manager has a team including several individuals for
whom English is not their first language. He frequently uses technical
jargon from his former company, which is unfamiliar to these team
members, when discussing work activities with his team members. The
most likely result of communication blockers is that: a. The trust level is enhanced b. Conflict occurs c. The project is delayed d.
Senior management is displeased
You are a contract project manager for a wholesale flower distribution
company. Your project is to develop a website for the company that
allows retailers to place their flower orders online. You will also provide
a separate link for individual purchases that are ordered, packaged,
and mailed to the consumer directly from the grower's site. This project
involves coordinating the parent company, growers, and distributors.
You are preparing a performance review and have the following
measurements at hand: PV = 300; EV = 200; and AC = 250. What is the CPI of this project?
EV / AC. In this case, 250 / 200 = 1.25. a. 0.80 b. 1.25 c. 1.50 d. 0.83
The customer responsible for overseeing your project asks you to
provide a written cost estimate that is 30 percent higher than your
estimate of the project's cost. He explains that the budgeting
process requires managers to estimate pessimistically to ensure
enough money is allocated for projects. What is the best way to handle this? a.
Add the 30 percent to your cost estimate by spreading it evenly across all project activities b.
Create one cost baseline for budget allocation and a second one for the actual project management plan c.
Add the 30 percent as a lump sum contingency fund to handle project risks d.
Ask for information on risks that would cause your estimate to he too low
A project has faced major difficulties in the quality of its deliverables.
Management now states that quality is the most important project
constraint. If another problem with quality were to occur, what would
be the BEST thing for the project manager to do? a.
Fix the problem as soon as possible b.
Allow the schedule to slip by cutting cost c.
Allow risk to increase by cutting cost d.
Allow cost to increase by fixing the root cause of the problem
Which of the following is not part of project human resource management? a. developing the project team b. managing the project team c. resource estimating d. acquiring the project team Life cycle costing: a.
is a process of predicting the life of a project. b.
is an activity of appraising the cost and technical performance of a completed project. c.
is an activity devoted to optimizing cost or performance. d.
is the concept of including all costs over the life of the product of the project.
Which of the following processes of project time management involves
identifying and documenting the relationships between project activities? a. activity resource estimating b. activity sequencing c. activity definition d. activity duration estimating
Identify the type of risk response strategy being described: “Train the
team on conflict resolution strategies.” a. Transfer b. Avoid c. Accept d. Mitigate the impact e. Mitigate the probability
The project has been chartered to address concerns of low levels of
customer satisfaction with the help desk of a large online retailer. You
and your team are considering options including upgrading
computer systems and software programs, adding additional help desk
staff, and improving help desk training. You realize the impact of such
changes will be difficult to measure, and you are finding it
challenging to evaluate the exact cost impact of risks and responses
the team has identified. You should evaluate on a(n): a. Numerical basis b. Qualitative basis c. Quantitative basis d. Econometric basis
How long will the project portrayed in the activity-on-arrow diagram below take to complete a. 13 b. None of these c. 12 d. 14
________ causes people to participate in an activity for their own enjoyment. a. Self-motivation b. Extrinsic motivation c. Social motivation d. Intrinsic motivation
Identify the type of risk response strategy being described: “Provide a
team member who has limited experience with additional training.” a. Mitigate the probability b. Accept c. Transfer d. Mitigate the impact e. Avoid
Based on the following, if you needed to shorten the duration of the
project, which activity would you try to shorten? Preceding Activity Duration in Activity Weeks Start None 0 A Start 1 B Start 2 C Start 6 D A 10 E B,C 1 F C 2 G D 3 H E 9 I F 1 End G,H,I 0 a. Activity C b. Activity D c. Activity B d. Activity H
The critical path is 16 (Start, C, E, H, End). Many people immediately look for the longest duration activity on the
project to cut. Here activity D is the longest, at 10 weeks. However, that activity is not on the critical path, and
cutting it would not shorten the project’s duration. You must change the critical path. In this case, both activity C
and activity H are on the critical path. If you have a choice, all things being equal, choose the earlier option.
Therefore, activity C is the best answer.
Which type of cost is team training? a. Fixed b. NPV c. Indirect d. Direct
Which of the following is NOT needed in order to come up with a project estimate? a. Change requests b. A WBS c. Risks d. A network diagram Clear my choice
What type of diagram shows planned and actual project schedule information? a. a network diagram b. a Tracking Gantt chart c. a Gantt chart d. a milestone chart Clear my choice
A control chart helps the project manager: a.
Focus on the most critical issues to improve quality b.
Determine if a process is functioning within established metrics c. Focus on stimulating thinking d.
Analyze the cause of a quality problem
A popular team development tool used for determining personality preferences? a. DISC Profiles b.
The MBTI or Myers-Briggs Type Indicator c. Social Styles Profile d. None of these
If a company loses $10 for every $100 in revenue for a certain product,
what is the profit margin for that product? a. 10 percent b. –$10 c. –10 percent d. $10
During project executing, a project team member informs the project
manager that a work package has not met the quality metric, and that
she believes it is not possible to meet it. The project manager meets
with all concerned parties to analyze the situation. Which part of
the quality management process is the project manager involved in? a. Perform Quality Assurance b. Plan Quality Management c. Control Quality